I placed an order for an item which they subsequently found was out of stock. They made a great effort to let me know as soon as humanly possible so that I could choose something else to be sent at the same time as another item I had purchased. Having made another choice for which I was happy to pay the difference, they very kindly did not charge the additional amount as they wanted to ensure I remained a “happy customer”. Well done and thank you.
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the most relevant critical review
5 months ago
I ordered 2 cards on 4th February, and had confirmation that you had dispatched them that same day. From previous experience of Royal Mail, I expected to receive them within a maximum of 3 working days (ie by latest 9th February) which would be amply in time for my daughter's birthday on 10th February.
But they still had not arrived by 11th February - a full day after her special day! I am afraid I find this unacceptable!
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Reviews for Love Kate's
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(3158)
Verified review
6 days ago
Nice product. It arrived on time with no problems. Very happy!
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20 days ago
Beautiful card arriving well packaged and on time.Thank you!
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7 days ago
It arrived quicker the I thought and I came in great shape
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1 month ago
Well packaged and fast delivery- perfect. Will use again.
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12 days ago
Good quality card and quick postage
Will use them again
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8 days ago
Totally delighted with your service, quality and value!
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7 days ago
As described/pictured, good delivery time, well packed.
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22 days ago
Perfect from ordering to delivery. Excellent packaging.
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10 days ago
Beautiful card, good quality and was delivered on time
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20 days ago
Item was great, efficient service as ever. Well done.
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15 days ago
Speed of delivery and quality of cards is excellent.
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25 days ago
Love my new bank. Arrived Swifty in great condition.
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Yesterday
Excellent quality card delivered in plenty of time.
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6 days ago
Lovely range of quality cards will order again Kate
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17 days ago
Excellent quality, service and delivery, thank you.
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Verified review
22 days ago
Beautifully presented with great care very pleased
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