TrustmarkValid
TrustmarkValid
certified since: 18/06/2018
updated on: 29/06/2022
Love Kate's is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At Love Kate's, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more
Reviews for Love Kate's
This is how we ensure that reviews come from real consumers.
the most relevant positive review
8 months ago
I placed an order for an item which they subsequently found was out of stock. They made a great effort to let me know as soon as humanly possible so that I could choose something else to be sent at the same time as another item I had purchased. Having made another choice for which I was happy to pay the difference, they very kindly did not charge the additional amount as they wanted to ensure I remained a “happy customer”. Well done and thank you.
Read more
Report review
Show all positive reviews
the most relevant critical review
5 months ago
I ordered 2 cards on 4th February, and had confirmation that you had dispatched them that same day. From previous experience of Royal Mail, I expected to receive them within a maximum of 3 working days (ie by latest 9th February) which would be amply in time for my daughter's birthday on 10th February.
But they still had not arrived by 11th February - a full day after her special day! I am afraid I find this unacceptable!
Read more
Report review
Show all critical reviews
Reviews for Love Kate's
Filter
Sort by Relevance
Verified review
1 month ago
good service.
nice cards.
happy with service.
Report review
Verified review
16 days ago
card is nice but order longtime before you need the card the courier are so slow
Report review
Verified review
2 months ago
A well made mug that is sturdy. My only niggle is that the image of the mug on the website has the words ‘lovely jubbly’ on it and the mug that was delivered does not. The image should be updated with the available design shown.
Report review
Verified review
1 month ago
The 20th Anniversary card was really lovely and decorative. Very pleased with the card design.
Report review
Verified review
1 month ago
Recipient loved her card, bit of a hiccup with delivery but all well in the end thank you
Report review
Verified review
2 months ago
The card is beautiful but I paid extra to have the card written and it wasn't worth it.
Report review
Verified review
2 months ago
Lovely card and rapid delivery.
Report review
Verified review
2 months ago
Good quality, intricate design.
Report review
Verified review
2 months ago
Lovely little novelty item
Report review
Verified review
1 month ago
Report review
Verified review
2 months ago
Report review
Verified review
2 months ago
Report review
Verified review
2 months ago
Report review
Verified review
2 months ago
Disappointed with the handwriting service. Thought calligraphy would have been used and would have been an upgrade on my own handwriting which is similar to the one used in the card.
Report review
Verified review
1 month ago
Excellent cards.
Report review
Verified review
3 months ago
As always the product and service was great. Just one comment regarding the packing - two of the cards had embellishments and one did not but unfortunately it was packed next to the front of one of the decorated ones with no protection and was damaged by some of the decorations.
Report review
Verified review
3 months ago
Thought the message was going to be printed on not hand written; could have done that myself! Otherwise a nice card and well packaged
Report review
Verified review
3 months ago
On the plus side service prompt and items well packaged. Unfortunately, cards smaller than expected so a little disappointing.
Report review
Verified review
3 months ago
Liked the card very much but a little on the expensive side. Very pleased with the service. Will buy from Love Kate’s again.
Report review
Verified review
3 months ago
Delivery prompt and cards lovely. Only complaint is that the glue on the envelopes didn’t stick, maybe it had dried up?
Report review