Love Kate's- Logo - reviews

Love Kate'sReviews

: 11,213Excellent

4.89

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with Buyer Protection

certified since: 18/06/2018
updated on: 29/06/2022
Love Kate's is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Love Kate's, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 18/06/2018
updated on: 29/06/2022
Love Kate's is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Love Kate's, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Love Kate's

3,375 verified reviews in the last 12 months

11,213 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
I placed an order for an item which they subsequently found was out of stock. They made a great effort to let me know as soon as humanly possible so that I could choose something else to be sent at the same time as another item I had purchased. Having made another choice for which I was happy to pay the difference, they very kindly did not charge the additional amount as they wanted to ensure I remained a “happy customer”. Well done and thank you.
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the most relevant critical review


5 months ago
I ordered 2 cards on 4th February, and had confirmation that you had dispatched them that same day. From previous experience of Royal Mail, I expected to receive them within a maximum of 3 working days (ie by latest 9th February) which would be amply in time for my daughter's birthday on 10th February. But they still had not arrived by 11th February - a full day after her special day! I am afraid I find this unacceptable!
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Reviews for Love Kate's

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(26)
(12)
 Verified review
16 days ago
card is nice but order longtime before you need the card the courier are so slow
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 Verified review
2 months ago
Disappointed with the handwriting service. Thought calligraphy would have been used and would have been an upgrade on my own handwriting which is similar to the one used in the card.
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 Verified review
2 months ago
Card much smaller than expected. Disappointed 😔
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 Verified review
1 month ago
Excellent cards.
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 Verified review
4 months ago
Despite paying extra for a quick delivery the card took nine days to come and was thus too late for the event.
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 Verified review
4 months ago
Card is smaller in real life. Doesn’t look as wow in real life. But disappointed
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 Verified review
4 months ago
Box should be included
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 Verified review
4 months ago
Have not received it
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 Verified review
4 months ago
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 Verified review
9 months ago
I ordered 1 of each card. when ordering your site put in 2 of daughter & grandaughter. I tried to delete but it wouldn't let me. Now I have 4 identical cards that I don't need. I am not very happy over this as I emailed you site many times without any response.
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 Verified review
8 months ago
Card was disappointing as it was marked and quite dirty on the back even though this was in cellophane, took several days to arrive.
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 Verified review
7 months ago 
Very disappointed it didn’t come in a box like it said it would. When it says scarf in a box that’s what should arrive
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 Verified review
9 months ago
Delivery didn’t arrive when I expected it by.No response from the company via the buyer protection offer as to where my product was,so why offer the service..Was pleased with the card received but was too late for my sons 18th birthday sadly,so feel let down as was ordered in plenty of time.While I appreciate blame may be put on the postal server,communication with customers should be a priority.
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 Verified review
9 months ago
Unfortunately the card arrived a week later than expected and not in time for the 90th birthday celebrations. The person I spoke to was helpful and reassured me it had been dispatched. Although it was probably not the fault of the company I would not choose to order again from them. I do like their cards and will continue to buy them in the shops however I had only seen this card online.
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 Verified review
1 year ago
Card delivered late even though I paid extra for 1st class delivery. When deliver status not updated on the Royal Mail website, the customer service did not investigate why the card wasn’t delivered on time until I insisted for them to check. Poor customer service and will not order from them again. Don’t bother pay extra for the delivery as it made no difference!
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 Verified review
9 months ago
Took longer than expected and pop up was all creased Cant comment on customer service as did not contact as had to buy another card.
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 Verified review
7 months ago
The product is lovely. However the price tag was left on at £4.99 and I bought it for £5.99. Not impressed. Won't shop here again.
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 Verified review
8 months ago
I have not received my order
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 Verified review
7 months ago
not arrived yet
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 Under review
6 months ago
Sale was not generous at all. I bought a few packs of Christmas cards and neither were part of Jan sale. Advertised a 20% discount in an unclear and misleading manner. Originally thought it would include all items on site. In checkout area the 20% discount was added but it wasn't shown in balance. Messaged owner and was told it was not on all items. I then went to sale area on site and realised it was only certain items. I bought a pack of 8 cards for approx £6! Also I was unaware of the increased expense until I received the receipt in post as the tax was not included in the price shown for each item. It is shown later, probably in checkout area but I didn't notice. The variety is good and cards are nice but way too expensive.
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