Love Kate's- Logo - reviews

Love Kate'sReviews

: 11,205Excellent

4.89

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with Buyer Protection

certified since: 18/06/2018
updated on: 27/06/2022
Love Kate's is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At Love Kate's, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 18/06/2018
updated on: 27/06/2022
Love Kate's is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Love Kate's, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Love Kate's

3,372 verified reviews in the last 12 months

11,205 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
I placed an order for an item which they subsequently found was out of stock. They made a great effort to let me know as soon as humanly possible so that I could choose something else to be sent at the same time as another item I had purchased. Having made another choice for which I was happy to pay the difference, they very kindly did not charge the additional amount as they wanted to ensure I remained a “happy customer”. Well done and thank you.
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the most relevant critical review


5 months ago
I ordered 2 cards on 4th February, and had confirmation that you had dispatched them that same day. From previous experience of Royal Mail, I expected to receive them within a maximum of 3 working days (ie by latest 9th February) which would be amply in time for my daughter's birthday on 10th February. But they still had not arrived by 11th February - a full day after her special day! I am afraid I find this unacceptable!
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Reviews for Love Kate's

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(12)
 Verified review
2 months ago
Card much smaller than expected. Disappointed 😔
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 Verified review
3 months ago
Despite paying extra for a quick delivery the card took nine days to come and was thus too late for the event.
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 Verified review
5 months ago
Not good value for money. At that price I expected at least two toppers. Bought one on another site at £1 cheaper.
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 Under review
6 months ago
Sale was not generous at all. I bought a few packs of Christmas cards and neither were part of Jan sale. Advertised a 20% discount in an unclear and misleading manner. Originally thought it would include all items on site. In checkout area the 20% discount was added but it wasn't shown in balance. Messaged owner and was told it was not on all items. I then went to sale area on site and realised it was only certain items. I bought a pack of 8 cards for approx £6! Also I was unaware of the increased expense until I received the receipt in post as the tax was not included in the price shown for each item. It is shown later, probably in checkout area but I didn't notice. The variety is good and cards are nice but way too expensive.
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 Verified review
7 months ago
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 Verified review
7 months ago
I have not received my order
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 Verified review
8 months ago
Superb product, rapid dispatch but painfully slow delivery ( 7 days)
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 Verified review
9 months ago
Took longer than expected and pop up was all creased Cant comment on customer service as did not contact as had to buy another card.
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 Verified review
9 months ago
Unfortunately the card arrived a week later than expected and not in time for the 90th birthday celebrations. The person I spoke to was helpful and reassured me it had been dispatched. Although it was probably not the fault of the company I would not choose to order again from them. I do like their cards and will continue to buy them in the shops however I had only seen this card online.
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 Verified review
9 months ago
Excellent service
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 Verified review
10 months ago
card should have been delivered Thursday 2nd but arrived Monday 6th
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 Verified review
1 year ago
Card delivered late even though I paid extra for 1st class delivery. When deliver status not updated on the Royal Mail website, the customer service did not investigate why the card wasn’t delivered on time until I insisted for them to check. Poor customer service and will not order from them again. Don’t bother pay extra for the delivery as it made no difference!
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