Took longer than expected and pop up was all creased Cant comment on customer service as did not contact as had to buy another card.
2021-10-05T18:50:49Z 20 days ago
Unfortunately the card arrived a week later than expected and not in time for the 90th birthday celebrations. The person I spoke to was helpful and reassured me it had been dispatched. Although it was probably not the fault of the company I would not choose to order again from them. I do like their cards and will continue to buy them in the shops however I had only seen this card online.
2021-10-04T18:40:57Z 21 days ago
2021-09-07T19:50:30Z 2 months ago
card should have been delivered Thursday 2nd but arrived Monday 6th
2021-08-06T19:53:52Z 3 months ago
Card delivered late even though I paid extra for 1st class delivery. When deliver status not updated on the Royal Mail website, the customer service did not investigate why the card wasn’t delivered on time until I insisted for them to check. Poor customer service and will not order from them again. Don’t bother pay extra for the delivery as it made no difference!
2021-04-13T11:22:52Z 7 months ago
I loved the card...great quality and more beautiful than expected.
DELIVERY....The 'tracking' offered is not tracking...you only know where it is AFTER the item has arrived. As a result I didn't know when the card would arrive and indeed it was a day late for the occasion it was intended for.
SERVICE....response of the company re my enquiry about tracking was not helpful....no reassurance.
2021-03-04T15:10:33Z 8 months ago
Received item quickly. Unfortunately quality of item was very poor. Paint was chipped off edges where fairy lights should have been and out of ten of the little holes for lights only four were there, the rest were rattling around in the plaque itself, needless to say it did not work. Returned and received a refund quickly.
2021-02-15T21:13:21Z 9 months ago
Greatly over priced for the size of the item , had to buy another card as I was embarrassed about the size of this one
2021-02-14T21:09:25Z 9 months ago
I paid £5.99 for express delivery on a Friday as I really needed it on the Monday. It didn't arrive till the following Thursday. Customer service team were not interested in the slightest. The mug itself is nice though. Just don't order if you're in a rush.
2021-01-18T15:20:20Z 10 months ago
I ordered a box card that opened up like a box of flowers. Whilst it looked nice it was a lot smaller than I imagined it to be , and was a bit of a letdown seeing as it was for my partners 60 th birthday.
2020-12-24T10:30:48Z 11 months ago
Delivery took 10 days
Card well below average
2020-12-11T15:20:27Z 11 months ago
Item still has not arrived nearly two weeks later... the birthday is on Monday! I wouldn’t use again, as I cannot trust the delivery.
2020-11-05T10:20:12Z 1 year ago
The card was a high price, so I expected a locally made card not a Chinese import.