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Love Kate'sReviews

: 11,199Excellent

4.89

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certified since: 18/06/2018
updated on: 25/06/2022
Love Kate's is checked and certified according to the Trusted Shops quality criteria
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certified since: 18/06/2018
updated on: 25/06/2022
Love Kate's is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Love Kate's, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Love Kate's

3,369 verified reviews in the last 12 months

11,199 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
I placed an order for an item which they subsequently found was out of stock. They made a great effort to let me know as soon as humanly possible so that I could choose something else to be sent at the same time as another item I had purchased. Having made another choice for which I was happy to pay the difference, they very kindly did not charge the additional amount as they wanted to ensure I remained a “happy customer”. Well done and thank you.
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5 months ago
I ordered 2 cards on 4th February, and had confirmation that you had dispatched them that same day. From previous experience of Royal Mail, I expected to receive them within a maximum of 3 working days (ie by latest 9th February) which would be amply in time for my daughter's birthday on 10th February. But they still had not arrived by 11th February - a full day after her special day! I am afraid I find this unacceptable!
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Reviews for Love Kate's

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(12)
(39)
 Verified review
2 months ago
I ordered a wedding card 8 days ago and it's still not arrived. Wedding is this weekend and it's not like you can reuse that type of card for anything else
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2 months ago
Card much smaller than expected. Disappointed 😔
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2 months ago
I’m still waiting for the delivery
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3 months ago
Despite paying extra for a quick delivery the card took nine days to come and was thus too late for the event.
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3 months ago
My order never arrived and I’m still waiting to be refunded, I will not be using this company again.
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3 months ago
I paid for my order on 13/04/2022 but have never received it!
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3 months ago
I still haven't received it.
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4 months ago
At this stage a week after placing my order, which needs to also be sent onto a recipient overseas, I still haven't received my order! I can't say that I was expecting to wait this long for an order placed with a UK based company and therefore will not be buying again.
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4 months ago
I brought a nana picture frame cheap and nasty broke back straight away when trying to insert the photo not recommended I would give 0 stars if could
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4 months ago
The card will lovely but the sendong and postage were very poor, it takes long time to arrived
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4 months ago
Poor Quality. Was not as good as shown in the picture when ordering
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4 months ago
Unable to give a review as I haven’t received my order.
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4 months ago
Your site was very confusing.
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7 months ago
I was informed on December 9th that my item had been depatched and given a Royal Mail tracking number. When I try to track the order I am told 'An update will only be provided when we attempt to deliver your item' It is now 6 days and as the item is only small and should fit in an envelope I would expect to have received it by now. 15/12
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 Verified review
7 months ago
Ordered on Friday 26th for a birthday on Wednesday 1st Dec. Said it was Dispatched Monday 29th. Card still not arrived!!! Very disappointing! Who wants a birthday card over 3 days late!?
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9 months ago
Unfortunately the card arrived a week later than expected and not in time for the 90th birthday celebrations. The person I spoke to was helpful and reassured me it had been dispatched. Although it was probably not the fault of the company I would not choose to order again from them. I do like their cards and will continue to buy them in the shops however I had only seen this card online.
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1 year ago
Card delivered late even though I paid extra for 1st class delivery. When deliver status not updated on the Royal Mail website, the customer service did not investigate why the card wasn’t delivered on time until I insisted for them to check. Poor customer service and will not order from them again. Don’t bother pay extra for the delivery as it made no difference!
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8 months ago
The company should not take VAT from customers from Guernsey as we are a Vat Free area. It is not legal to forward this VAT to the Inland Revenue (as they do not collect VAT for goods sold in Guernsey) and neither is it legal to retain this money as part of the company's profit.
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7 months ago
I bought the Xmas cockerpoo cards and paid. I received the wrong Xmas cards I was sent Labrador puppy in the snow instead. Then when I emailed to complain they said the cockerpoo cards were out of stock
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1 year ago
Item was never delivered and didn’t arrive for my daughter’s birthday. Couldn’t even be tracked on Royal Mail website. Will never order from this website again .
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