Love Kate's- Logo - reviews

Love Kate'sReviews

: 11,205Excellent

4.89

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certified since: 18/06/2018
updated on: 27/06/2022
Love Kate's is checked and certified according to the Trusted Shops quality criteria
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certified since: 18/06/2018
updated on: 27/06/2022
Love Kate's is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Love Kate's, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Love Kate's

3,372 verified reviews in the last 12 months

11,205 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
I placed an order for an item which they subsequently found was out of stock. They made a great effort to let me know as soon as humanly possible so that I could choose something else to be sent at the same time as another item I had purchased. Having made another choice for which I was happy to pay the difference, they very kindly did not charge the additional amount as they wanted to ensure I remained a “happy customer”. Well done and thank you.
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the most relevant critical review


5 months ago
I ordered 2 cards on 4th February, and had confirmation that you had dispatched them that same day. From previous experience of Royal Mail, I expected to receive them within a maximum of 3 working days (ie by latest 9th February) which would be amply in time for my daughter's birthday on 10th February. But they still had not arrived by 11th February - a full day after her special day! I am afraid I find this unacceptable!
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Reviews for Love Kate's

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(39)
 Verified review
2 months ago
I ordered a wedding card 8 days ago and it's still not arrived. Wedding is this weekend and it's not like you can reuse that type of card for anything else
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 Verified review
2 months ago
I’m still waiting for the delivery
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 Verified review
3 months ago
I still haven't received it.
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3 months ago
I paid for my order on 13/04/2022 but have never received it!
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3 months ago
My order never arrived and I’m still waiting to be refunded, I will not be using this company again.
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 Verified review
4 months ago
At this stage a week after placing my order, which needs to also be sent onto a recipient overseas, I still haven't received my order! I can't say that I was expecting to wait this long for an order placed with a UK based company and therefore will not be buying again.
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 Verified review
4 months ago
The card will lovely but the sendong and postage were very poor, it takes long time to arrived
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4 months ago
Unable to give a review as I haven’t received my order.
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 Verified review
4 months ago
I brought a nana picture frame cheap and nasty broke back straight away when trying to insert the photo not recommended I would give 0 stars if could
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 Verified review
4 months ago
Poor Quality. Was not as good as shown in the picture when ordering
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 Verified review
4 months ago
Your site was very confusing.
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5 months ago
The goods did not arrive on time, in fact they didn’t arrive at all. It was a shame as I am house bound and had no other way to get the goods.
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5 months ago
Never recieved it
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5 months ago
Royal Mail still haven't delivered my brother in laws birthday card. Their email keeps saying it is re-routed, about 3 destinations.
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 Verified review
5 months ago
Order didn't arrive
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 Verified review
5 months ago
I ordered 2 cards on 4th February, and had confirmation that you had dispatched them that same day. From previous experience of Royal Mail, I expected to receive them within a maximum of 3 working days (ie by latest 9th February) which would be amply in time for my daughter's birthday on 10th February. But they still had not arrived by 11th February - a full day after her special day! I am afraid I find this unacceptable!
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 Verified review
5 months ago
I ordered over a week ago and still no card
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5 months ago
MY ORDER DIDN'T ARRIVE. I sent an email but have had no reply. VERY POOR CUSTOMER SERVICE.
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6 months ago
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6 months ago
Low rate as not received yet...mayb today
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