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certified since: 18/06/2018
updated on: 25/06/2022
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Reviews for Love Kate's
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the most relevant positive review
8 months ago
I placed an order for an item which they subsequently found was out of stock. They made a great effort to let me know as soon as humanly possible so that I could choose something else to be sent at the same time as another item I had purchased. Having made another choice for which I was happy to pay the difference, they very kindly did not charge the additional amount as they wanted to ensure I remained a “happy customer”. Well done and thank you.
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the most relevant critical review
5 months ago
I ordered 2 cards on 4th February, and had confirmation that you had dispatched them that same day. From previous experience of Royal Mail, I expected to receive them within a maximum of 3 working days (ie by latest 9th February) which would be amply in time for my daughter's birthday on 10th February.
But they still had not arrived by 11th February - a full day after her special day! I am afraid I find this unacceptable!
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7 months ago
The goods that I ordered didn't arrive
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8 months ago
i HAVE STILL NOT RECEIVED MY ORDER
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7 months ago
I haven't received my order yet!!
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9 months ago
Recipient hasn't received order.
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7 months ago
never have received my order
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7 months ago
Still waiting for my item
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5 months ago
I ordered 2 cards on 4th February, and had confirmation that you had dispatched them that same day. From previous experience of Royal Mail, I expected to receive them within a maximum of 3 working days (ie by latest 9th February) which would be amply in time for my daughter's birthday on 10th February.
But they still had not arrived by 11th February - a full day after her special day! I am afraid I find this unacceptable!
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6 months ago
Ordered 2 of these for people, sent out with discoloured rusty looking links, not nice couldnt give to anyone for christmas. Customer service were quick but was told to send photos and finally return for a refund. Sometimes its not about the money, i wanted beautiful gifts for sick people, quality control is everything when dealing with delicate gifts such as these. I personally wouldn't order from them again.
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8 months ago
Sorry Kate that was meant to be 5 star. The card arrived very quickly, well packed. My 21 year old granddaughter thought the pop up card was the coolest she had seen. As a bonus it matched her outfit!!!!!
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1 year ago
Brought and paid for card. Did not receive it. Did not get a refund
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5 months ago
The goods did not arrive on time, in fact they didn’t arrive at all. It was a shame as I am house bound and had no other way to get the goods.
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5 months ago
Royal Mail still haven't delivered my brother in laws birthday card. Their email keeps saying it is re-routed, about 3 destinations.
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5 months ago
MY ORDER DIDN'T ARRIVE. I sent an email but have had no reply. VERY POOR CUSTOMER SERVICE.
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5 months ago
I ordered over a week ago and still no card
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6 months ago
Low rate as not received yet...mayb today
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5 months ago
Order didn't arrive
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5 months ago
Never recieved it
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6 months ago
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7 months ago
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