Certificate for infinity-london.com

No. X5987C8A8D46336C67F73158D02182DE9
 

Approved on
01/08/2013
Valid until
31/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for infinity-london.com



Excellent

4.95/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 52 Trusted Shops reviews collected in the last 12 months.
In total, infinity-london.com has already collected 223 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
25/09/2019
Date of order
18/09/2019
25/09/2019
I'm absolutely delighted with the overall Service, the Quality and the Price of the Product and the Delivery . . all went smoothly. Simply Excellent . . highly recommended.
Thank you Infinity London . . I'll certainly use your service again.
5.00
Excellent

Date of publication
15/09/2019
Date of order
29/08/2019
15/09/2019
The ring has a bit scratch but everything else was perfect. For example the customer service was really helpful and the delivery has been came just in time but we saw with my fiancée a sratch on the inner circle of the ring.
4.67
Excellent

Date of publication
19/08/2019
Date of order
12/08/2019
19/08/2019
excellent service
5.00
Excellent

Date of publication
06/08/2019
Date of order
16/07/2019
06/08/2019
Ho acquistato un anello di fidanzamento e mi sono trovato benissimo. Il prodotto è di ottima qualità, tutto certificato da documento internazionale. Mi sono interfacciato con la signorina Emanuela che è stata molto professionale e gentile. Consiglio vivamente Infinity London
5.00
Excellent

Date of publication
04/08/2019
Date of order
28/07/2019
04/08/2019
Very fast delivery. Package carefully made. Perfect Sized ring thanks to customer service advice (contacted with WhatsApp). Completely satisfied.
5.00
Excellent

Date of publication
02/08/2019
Date of order
02/08/2019
02/08/2019
Ho acquistato una croce-pendente molto delicata, luminosa ed originale, in oro bianco 18 kt e con piccoli diamanti incastonati corredati di certificazione. Sono davvero soddisfatta del prodotto, della confezione, della consegna velocissima e soprattutto della cordialità e professionalità di Emanuela ed Enza, che hanno risposto tempestivamente ad ogni quesito da me posto. 5 stelle meritate Grazie
5.00
Excellent

Date of publication
23/07/2019
Date of order
09/07/2019
23/07/2019
Awesome Ring Awesome Service Awesome Shop
5.00
Excellent

Date of publication
21/07/2019
Date of order
21/07/2019
21/07/2019
Thank you infinity London, I am really pleased because of my fiance 'ring. It is awesome and she is glad for it. Your customer service is one of the best that I've seen in my life.
Special thanks and a big hug for Emanuela who behaved super professional and kept me updated regularly and didn't let me be anxious while I was in the most stressful time in my life.
Thanks infinity
Thanks Emanuela xxx
5.00
Excellent

Date of publication
19/07/2019
Date of order
11/06/2019
19/07/2019
La gentile Emanuela è stata un'ottima interlocutrice. Anche in fase di consegna si è mostrata disponibile ad individuare la migliore soluzione possibile, in accordo con il corriere. Gioielli di qualità e vasta possibilità di scelta tra le diverse combinazioni di metalli, tra i quali vale la pena di citare il platino, e pietre. Giudizio nel complesso positivo.
4.67
Excellent

Date of publication
16/07/2019
Date of order
08/07/2019
16/07/2019
Non conoscevo Infinity of London, ma son contento di aver effettuato l’acquisto. Professionalità e velocità
5.00
Excellent

Date of publication
15/07/2019
Date of order
05/07/2019
15/07/2019
This was my 1th experience on Infinity of London, and it was amazing.Enza of customer support, followed me with care, attention, and professionalism, in all phases of my order.She was fantastic.The ring is amazing and it was delivered earlier than agreed.Perfect packaging, and elegant box.Document, and finger size, are inside the packg.I strongly raccomand Infinity og London
5.00
Excellent

Date of publication
10/07/2019
Date of order
24/06/2019
10/07/2019
tutto perfetto gioiello bellissimo e spedizione rapida
5.00
Excellent

Date of publication
04/07/2019
Date of order
26/06/2019
04/07/2019
se ve precioso, es más bonito de lo que me esperaba, con certificado de todos los diamantes del anillo, incluso los más pequeñitos, atención al cliente 5, y ha llegado antes de la fecha estoy encantada, muchas gracias
5.00
Excellent

Date of publication
24/06/2019
Date of order
17/06/2019
24/06/2019
Great service. Fast delivery. Personal touch. Thanks
5.00
Excellent

Date of publication
07/06/2019
Date of order
24/05/2019
07/06/2019
Customer service Emanuela very very good
5.00
Excellent

Date of publication
27/05/2019
Date of order
24/05/2019
27/05/2019
Non è il mio primo acquisto da Infinity of London, e sono tornata da loro con la sicurezza di un ottimo servizio e un ottimo prodotto. Hanno realizzato per me un paio di orecchini a forma di M, sono stati accuratissimi e assiduissimi nei nostri contatti per progettare il gioiello e, dopo, per tenermi minuziosamente informata su tutti i passaggi della realizzazione. Davvero professionali
5.00
Excellent

Date of publication
27/05/2019
Date of order
24/05/2019
27/05/2019
Con il prezioso ausilio di Enza (persona squisita e dalla gentilezza fuori dal comune) sono riuscito a personalizzare un gioiello che non era presente a catalogo. Ho sorpreso la "destinataria" come meglio non avrei potuto Trovare in giro un riferimento più affidabile credo sia impossibile Grazie di tutto e alla prossima.
5.00
Excellent

Date of publication
25/05/2019
Date of order
10/05/2019
25/05/2019
Todo pefecto
5.00
Excellent

Date of publication
09/05/2019
Date of order
02/05/2019
09/05/2019
all good
5.00
Excellent

Date of publication
10/04/2019
Date of order
18/03/2019
10/04/2019
Everything was perfect: the box, the ring and the diamond. Also they were really fast from the order to the delivery (about 14 days)
5.00
Excellent

Date of publication
08/04/2019
Date of order
17/03/2019
08/04/2019
The ring showed up a hair later than the review email but it looked absolutely amazing
5.00
Excellent

Date of publication
22/03/2019
Date of order
08/03/2019
22/03/2019
Tutto perfetto: Comunicazione, disponibilità, velocità di consegna.
Il mio gioiello è sublime
Stupenda la confezione regalo. Grazie Enza. Straconsigliato. Tornerò sicuramente a compare su Infinity of London.
5.00
Excellent

Date of publication
15/03/2019
Date of order
08/03/2019
15/03/2019
E' la prima volta che acquisto oggetti preziosi on line e devo dire che sono stato veramente trattato molto bene da ogni punto di vista ,dalla cordialita',profesionalita',disponibilita',educazione .
Infiniti-London e' un marchio da conoscere perche' merita ...
mi congratulo con tutti e presto mi riproporro' per rifare altro ordine ,lo consiglio a tutti..
5.00
Excellent

Date of publication
13/03/2019
Date of order
06/03/2019
13/03/2019
Very good quality jewellery
Best service I’ve ever received
needed my item quickly and had it delivered in under 24 hours
Highly highly recommend
5.00
Excellent

Date of publication
05/03/2019
Date of order
19/02/2019
05/03/2019
Perfect.
5.00
Excellent

Date of publication
20/02/2019
Date of order
12/02/2019
20/02/2019
Ordered my product last week Tuesday. Enza was quick to confirm my order and also explain there would be a delay in receiving my product. Enza was always quick to respond even when My putchased hadn’t arrived by the said date. It arrived two days later but I wasn’t concerned by the delay as dhl had already been touch about delivery. Product arrived as shown and I will be,happily, ordering again.
5.00
Excellent

Date of publication
11/02/2019
Date of order
08/02/2019
11/02/2019
Qualità del prodotto eccelso e servizio clienti veramente superlativo
5.00
Excellent

Date of publication
11/02/2019
Date of order
01/02/2019
11/02/2019
Ottimo prodotto
5.00
Excellent

Date of publication
11/02/2019
Date of order
25/01/2019
11/02/2019
un service irréprochable, un service commercial disponible , aimable, qui a tout fait pour rechercher et satisfaire la demande. Un vrai suivi, des délais de fabrication et de livraison parfaitement respectés. la bague est conforme a toutes mes attentes et la livraison a été faite dans un colis qui ne pouvait pas laisser croire qu'il s'agissait d'un bijou (très malin) Merci encore
5.00
Excellent

Date of publication
04/02/2019
Date of order
27/01/2019
04/02/2019
Perfetto
5.00
Excellent

Date of publication
01/02/2019
Date of order
25/01/2019
01/02/2019
Excellent, fast delivery, great packaging and good communication.
5.00
Excellent

Date of publication
26/01/2019
Date of order
16/01/2019
26/01/2019
Very good and friendly service
The objects are very nice in fine quality
I bought second time, will not be last....
5.00
Excellent

Date of publication
26/01/2019
Date of order
19/01/2019
26/01/2019
My order was amazing apart from I got the measurement wrong but ifinity London they have helped me a lot with my order and am very pleased to say they are brilliant Thankyou very much
5.00
Excellent

Date of publication
06/01/2019
Date of order
04/12/2018
06/01/2019
personale molto qualificato e risponde ad ogni esigenza ed informazione. Consigliato e con prezzi molto competitivi
5.00
Excellent

Date of publication
21/12/2018
Date of order
14/12/2018
21/12/2018
Rapidissimi ,seri e professionali.oggetto conforme alla descrizione,prezzo super conveniente.secondo prodotto acquistato presso questa gioielleria e sicuro ricomprero per la terza volta. Emanuela del servizio clienti,ragazza disponibile ,Cortese e competente. Consigliatissimo
5.00
Excellent

Date of publication
20/12/2018
Date of order
04/12/2018
20/12/2018
Molto professionali e disponibili , in poche ore hanno risposto a tutte le mie domande , consiglio a tutti
5.00
Excellent

Date of publication
19/12/2018
Date of order
23/11/2018
19/12/2018
Ho acquistato un paio di orecchini ed un anello, sono molto belli, arrivati nei tempi indicati. C'era un problema di scheggiatura sul'anello e me lo hanno rifatto nuovo. Sono molto cordiali e e disponibili. Si prendono cura del cliente. Molto consigliati.
5.00
Excellent

Date of publication
17/12/2018
Date of order
10/12/2018
17/12/2018
Very very nice ......
4.33
Good

Date of publication
17/12/2018
Date of order
23/11/2018
17/12/2018
Tutte le condizioni sono state rispettate. Il prezzo è davvero imbattibile e il prodotto molto bello. Anello con diamante, davvero di ottima qualità.
5.00
Excellent

Date of publication
07/12/2018
Date of order
23/11/2018
07/12/2018
Perfect products, fast production and Cheap prices
5.00
Excellent

infinity-london.com customer reviews

infinity-london.com

infinity-london.com was certified by Trusted Shops on 01/08/2013.

Contact
Hatton Garden 88-90
EC1N 8PN London
United Kingdom
info@infinity-jewellery.com
infinity-london.com
Owner
Infinity of London LTD
Hatton Garden 88-90
EC1N 8PN London
United Kingdom
Trade register
United Kingdom 06223060
Authorized representative
Lucy Dewhurst
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with infinity-london.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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