Certificate for infinity-london.com

No. X5987C8A8D46336C67F73158D02182DE9
 

Approved on
01/08/2013
Valid until
31/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for infinity-london.com



Excellent

4.96/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 68 Trusted Shops reviews collected in the last 12 months.
In total, infinity-london.com has already collected 160 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/08/2018
Date of order
17/08/2018
17/08/2018
The company was discovered at AMAZON.DE through which we sent questions to the Italian distributor. Via phone calls we were guided by Gianpaolo Sequino of Cadeau to the "Infinity of London" web site. He was very helpful in guiding us and customizing the product as required, processing and delivering it very rapidly.
5.00
Excellent

Date of publication
15/08/2018
Date of order
08/08/2018
15/08/2018
everthing is perfect
5.00
Excellent

Date of publication
31/07/2018
Date of order
24/07/2018
31/07/2018
Perfect AWESOME product, reasonable price and ultrafast after-purchase support.
I'will buy from them ASAP
5.00
Excellent

Date of publication
25/07/2018
Date of order
16/07/2018
25/07/2018
Great delivery and customer service very professional
4.67
Excellent

Date of publication
25/07/2018
Date of order
18/07/2018
25/07/2018
fast
sure
reliable
5.00
Excellent

Date of publication
19/07/2018
Date of order
11/07/2018
19/07/2018
All great Courtesy and fast service
5.00
Excellent

Date of publication
13/07/2018
Date of order
04/07/2018
13/07/2018
tutto perfettorapidinella consegna e ottima comunicazione....consigliato
5.00
Excellent

Date of publication
11/07/2018
Date of order
04/07/2018
11/07/2018
Mi sono fidato delle recensioni dei clienti e devo dire che le aspettative sono state anche superate. Servizio attentissimo nel seguire il cliente dal momento della scelta dell'acquisto fino alla spedizione. Avevo chiesto la cortesia di una preparazione dell'ordine in tempi brevi ed è stata accolta e rispettata. Grazie alla signora Enza per la sua disponibilità e prontezza.
5.00
Excellent

Date of publication
02/07/2018
Date of order
17/05/2018
02/07/2018
Order and follow up impeccable. Customer service very supportive (I had to resize a ring and all process from item collect/resize/delivery was perfect). I surely recommend Infinity-London.com
5.00
Excellent

Date of publication
28/06/2018
Date of order
20/06/2018
28/06/2018
very fast and safe delivery
friendly contact and service
5.00
Excellent

Date of publication
25/06/2018
Date of order
13/06/2018
25/06/2018
Perfect service and beautiful ring
5.00
Excellent

Date of publication
08/06/2018
Date of order
29/05/2018
08/06/2018
La consegna è stata veloce. Visto l'impegno economico non proprio esiguo, la ricezione di mail che mi aggiornavano sullo stato dell'ordine, mi ha fatto sentire seguito e mi ha dato sicurezza: grazie Emma. Il prodotto ha soddisfatto pienamente le mie aspettative
5.00
Excellent

Date of publication
04/06/2018
Date of order
23/05/2018
04/06/2018
Excellent
5.00
Excellent

Date of publication
23/05/2018
Date of order
11/05/2018
23/05/2018
El anillo que pedí es un poco mas esbelto de lo que sale en la pagina y que el ejemplo que solicite por foto a través de email, pero doy 5 estrellas porque en proporciones, con esa esbeltez y el tamaño de la piedra, me gusta mucho porque esta muy bien equilibrado, el trabajo de joyería es asombroso y el trato ha sido muy agradable, me atendieron muy bien, realmente estoy muy feliz con mi compra.
5.00
Excellent

Date of publication
13/05/2018
Date of order
02/04/2018
13/05/2018
Everything was perfect from the order to the delivery.
5.00
Excellent

Date of publication
11/05/2018
Date of order
04/05/2018
11/05/2018
Good communication, ultra fast delivery...
Thank you
5.00
Excellent

Date of publication
06/05/2018
Date of order
19/04/2018
06/05/2018
Quick, prompt and gentle service. Good gift box. Jewel compliant to the description although I noticed some little metal smudges on the edge of the settings and visible impurities on diamonds. They seem to lay not inside but on the surface. I'll check better
4.67
Excellent

Date of publication
23/04/2018
Date of order
09/04/2018
23/04/2018
Tutto benissimo
5.00
Excellent

Date of publication
18/04/2018
Date of order
28/03/2018
18/04/2018
Very kind
Very good shop assistant
Quickly and cheap
5.00
Excellent

Date of publication
16/04/2018
Date of order
16/04/2018
16/04/2018
I already knew them, and I am again very satisied. Their customer care is great Their employee Enza followed my order every day, she helped me to design the product I needed and kept me posted while the jewelers were actually doing it. They crafted a fine silver bookmark with the golden initial of the baby boy I was going to give it as a christening present. His parents were very happy
5.00
Excellent

Date of publication
11/04/2018
Date of order
26/03/2018
11/04/2018
Servizi magnifico vivamnete consigliato.
Customer service molto paziente e gentile, anello recpiatato con garanzia diamanti.
Se avete dubbi chiedete a Enza
5.00
Excellent

Date of publication
09/04/2018
Date of order
09/03/2018
09/04/2018
ECCELLENTE Sono veramente soddisfatto di aver acquistato presso di loro perchè estremamente professionali.
Un ringraziamento particolare alla Sig.ra Enza dimostratasi sempre all' altezza di risolvere ogni richiesta.
5.00
Excellent

Date of publication
24/03/2018
Date of order
16/03/2018
24/03/2018
Good shop. I have ordered for the second time and will do so again next time.
4.33
Good

Date of publication
16/03/2018
Date of order
13/03/2018
16/03/2018
Consiglio, l'assistenza e l'attenzione è stata veramente piacevole perché la Sig.ra Enza mi ha seguito passo passo per fare l'ordine. Gioiello arrivato in tempi brevissimi, come concordato, e visto dal vero fa proprio un bell'effetto, ottima manifattura anche per l'incastonamento delle pietre. Grazie
5.00
Excellent

Date of publication
13/03/2018
Date of order
06/03/2018
13/03/2018
All is well. The support too. Please continue like this. For my next gift, I will definitely visit infinity-london again
5.00
Excellent

Date of publication
09/03/2018
Date of order
23/02/2018
09/03/2018
Ottima assistenza, bel prodotto
5.00
Excellent

Date of publication
05/03/2018
Date of order
25/02/2018
05/03/2018
Great service
5.00
Excellent

Date of publication
01/03/2018
Date of order
19/02/2018
01/03/2018
Eccellenti in tutto.
5.00
Excellent

Date of publication
24/02/2018
Date of order
17/02/2018
24/02/2018
top purchasing experience.
outstanding quality of jewels..professional customer assistance.
to be repeated again
4.67
Excellent

Date of publication
23/02/2018
Date of order
23/02/2018
23/02/2018
Esperienza positiva da ogni punto di vista, prezzo qualità, servizio, assistenza. Consigliato
5.00
Excellent

Date of publication
20/02/2018
Date of order
04/02/2018
20/02/2018
Un service client hors du commun, très compétent et des délais de livraison super
5.00
Excellent

Date of publication
16/02/2018
Date of order
25/01/2018
16/02/2018
Tutto perfetto Davvero un ottimo e serio venditore. Consigliatissimo
5.00
Excellent

Date of publication
07/02/2018
Date of order
31/01/2018
07/02/2018
What a great experience Great customer service, super quick delivery and amazing ring I’ll sure avail of this shop again in the future
5.00
Excellent

Date of publication
06/02/2018
Date of order
30/01/2018
06/02/2018
Superb product, super fast Delivery, any questions answered promptly. Recommend to anyone
5.00
Excellent

Date of publication
06/02/2018
Date of order
23/01/2018
06/02/2018
Super professional and I won't esitate to buy again on this site 5 STARS
5.00
Excellent

Date of publication
25/01/2018
Date of order
17/01/2018
25/01/2018
Esperienza positiva sia per il supporto ottenuto, sia per i consigli inerenti la scelta del prodotto ed anche per come è stata gestita la pratica rispetto alle esigenze temporali che avevo posto come condizione per l'acquisto. Ringrazio in particolare Enza.
5.00
Excellent

Date of publication
21/01/2018
Date of order
05/01/2018
21/01/2018
Everyday in contact with them, just for one goal, customer satisfaction.
Customised ring, very good exchanges, fast delivery. Perfect
5.00
Excellent

Date of publication
21/01/2018
Date of order
07/01/2018
21/01/2018
I received the ring in 10 data, after the customer satisfaction service contacted me to give me help because i made a mistake with the site.
The ring is exactly as I expected, beautiful.
You can't ask more
5.00
Excellent

Date of publication
19/01/2018
Date of order
11/01/2018
19/01/2018
Consigliatissimo
La Signora Enza è cordialissima, efficiente, disponibile e la spedizione velocissima. Grazie.

Highly recommended
Mrs. Enza is very friendly, efficient, helpful and fast shipping. Thank you.
5.00
Excellent

Date of publication
17/01/2018
Date of order
07/12/2017
17/01/2018
Credo che Infinity of London abbia il miglior servizio clienti che abbia mai incontrato sino ad ora. Massima disponibilità e cortesia anche a fornire consigli utili per la scelta. Massima efficienza anche nella consegna/restituzione del bene acquistato, nonostante il caos del periodo natalizio. base alla mia personale esperienza, non posso che consigliare vivamente questo negozio on line.
5.00
Excellent

infinity-london.com customer reviews

infinity-london.com

infinity-london.com was certified by Trusted Shops on 01/08/2013.

Contact
Hatton Garden 88-90
EC1N 8PN London
United Kingdom
info@infinity-jewellery.com
infinity-london.com
Owner
Infinity of London LTD
Hatton Garden 88-90
EC1N 8PN London
United Kingdom
Trade register
United Kingdom 06223060
Authorized representative
Lucy Dewhurst
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with infinity-london.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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