Certificate for infinity-london.com

No. X5987C8A8D46336C67F73158D02182DE9
 

Approved on
01/08/2013
Valid until
31/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for infinity-london.com



Excellent

4.82/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 53 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 124 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/01/2018
Date of order
05/01/2018
21/01/2018
Everyday in contact with them, just for one goal, customer satisfaction.
Customised ring, very good exchanges, fast delivery. Perfect
5.00
Excellent

Date of publication
21/01/2018
Date of order
07/01/2018
21/01/2018
I received the ring in 10 data, after the customer satisfaction service contacted me to give me help because i made a mistake with the site.
The ring is exactly as I expected, beautiful.
You can't ask more
5.00
Excellent

Date of publication
19/01/2018
Date of order
11/01/2018
19/01/2018
Consigliatissimo
La Signora Enza è cordialissima, efficiente, disponibile e la spedizione velocissima. Grazie.

Highly recommended
Mrs. Enza is very friendly, efficient, helpful and fast shipping. Thank you.
5.00
Excellent

Date of publication
17/01/2018
Date of order
07/12/2017
17/01/2018
Credo che Infinity of London abbia il miglior servizio clienti che abbia mai incontrato sino ad ora. Massima disponibilità e cortesia anche a fornire consigli utili per la scelta. Massima efficienza anche nella consegna/restituzione del bene acquistato, nonostante il caos del periodo natalizio. base alla mia personale esperienza, non posso che consigliare vivamente questo negozio on line.
5.00
Excellent

Date of publication
15/01/2018
Date of order
13/12/2017
15/01/2018
Very fast and very nice... Even for an exchange of product when I changed my mind...
No charge. Very cool
6 stars ;-)
5.00
Excellent

Date of publication
09/01/2018
Date of order
29/12/2017
09/01/2018
Excellent quality thanks
5.00
Excellent

Date of publication
04/01/2018
Date of order
12/12/2017
04/01/2018
Very good, especially the customer service.
Thank you.
5.00
Excellent

Date of publication
01/01/2018
Date of order
08/12/2017
01/01/2018
Die Qualität des Ringes ist einfach prima so schick .bin total begeistert
5.00
Excellent

Date of publication
28/12/2017
Date of order
26/12/2017
28/12/2017
Assolutamente da consigliare, precisi, puntuali, cortesi oltre modo e professionali.
5.00
Excellent

Date of publication
23/12/2017
Date of order
16/12/2017
23/12/2017
Excellent product and service, any queries I had were answered straight away via messaging on the website and by email. I can't fault them at all. A pleasure to deal with. Thank you
5.00
Excellent

Date of publication
22/12/2017
Date of order
06/12/2017
22/12/2017
Quick delivery, beautiful things. perfect.
5.00
Excellent

Date of publication
21/12/2017
Date of order
14/12/2017
21/12/2017
We are very satisfied:
1. very fast delivery: ordered on the 14th, received on the 21st of December () 2017
2. good and beautiful packaging
3. Very good quality of the goods (as ordered)
Result: gladly again
Thank you B. & W. M.
5.00
Excellent

Date of publication
17/12/2017
Date of order
09/12/2017
17/12/2017
Perfetto ; qualita nel servizio ; consiglio vivamente
5.00
Excellent

Date of publication
07/12/2017
Date of order
20/11/2017
07/12/2017
Excellent choice very good customer service , wonderful ring, great service.
5.00
Excellent

Date of publication
06/12/2017
Date of order
17/11/2017
06/12/2017
Francesco da Erice, ho acquistato un anello con diamante composto, ottimo, elegante, raffinato. Il personale che ho contattato si è dimostrato altamente competente e gentilissimo.Tornero' volentieri per nuovi acquisti
5.00
Excellent

Date of publication
01/12/2017
Date of order
26/11/2017
01/12/2017
Wow, the delivery took only 5 days to Austria and was handled by DHL. Everything worked fine.
The ring I ordered is just amazing Beautyful ring shape and the diamond is so stylish. Just perfect for my girlfriend
And customer service was quick, polite and very patient. I am sure I will buy jeweleries again here in future. I can completely recommend infinity of london

Regards
Peter, Austria
5.00
Excellent

Date of publication
30/11/2017
Date of order
26/11/2017
30/11/2017
100 happy with the ring and service Je recommande vraiment ce site.
5.00
Excellent

Date of publication
27/11/2017
Date of order
10/11/2017
27/11/2017
Molto soddisfatto dell'acquisto, della serietà e dell'assistenza. L'anello è completamente corrispondente alle aspettative, anzi migliore rispetto alle immagini presenti sul sito. Anche la certificazione dei diamanti è stata fornita. L'anello reca una incisione come richiesto senza nessun sovrapprezzo. Ottima esperienza
5.00
Excellent

Date of publication
16/11/2017
Date of order
09/11/2017
16/11/2017
Very good site to buy rings and jewelry. In the future if I will buy another ring obviously I will from here again.
5.00
Excellent

Date of publication
30/10/2017
Date of order
16/10/2017
30/10/2017
Il servizio clienti e' stato fondamentale per la scelta dell anello. Grazie a Enza sono riuscito ad avere tutte le informazioni richieste in tempi rapidi. Il risultato e' un trilogy completamente corrispondente alle aspettative. Anche la certificazione dei diamanti è stata fornita come da richiesta senza nessun extra-prezzo. Ottima esperienza
5.00
Excellent

Date of publication
27/10/2017
Date of order
13/10/2017
27/10/2017
vero good job
5.00
Excellent

Date of publication
25/10/2017
Date of order
17/10/2017
25/10/2017
I've met a excellent customer support ever. The delivery was faster than lightning strike and the goods meets highest grade of quality I've ever seen. I was satisfied in every way.
5.00
Excellent

Date of publication
23/10/2017
Date of order
20/10/2017
23/10/2017
Meraviglioso in tutto dall' acquisto alla consegna, completa disponibilità e gentilezza. L'anello è stupendo e conforme alle immagini e alla descrizione. Un ringraziamento speciale ad Enza, persona meravigliosa, grazie da Nino e Vins.
5.00
Excellent

Date of publication
05/10/2017
Date of order
21/09/2017
05/10/2017
Ottimo sito... massima serietà e disponibilità
5.00
Excellent

Date of publication
02/10/2017
Date of order
11/09/2017
02/10/2017
Tutto perfetto. Assistenza, cordialità e tempistiche. L'anello è come quello che mi aspettavo. Bellissimo. Grazie
5.00
Excellent

Date of publication
28/09/2017
Date of order
21/09/2017
28/09/2017
Ho scoperto un'azienda molto professionale e attenta alla soddisfazione del cliente. ho ricevuto l'anello in tre giorni lavorativi,nonostante si trattasse di una spedizione internazionale.
eccellente anche il servizio offerto dall'azienda cadeau del Sig. Sequino.
5.00
Excellent

Date of publication
28/09/2017
Date of order
18/09/2017
28/09/2017
Ich dachte der Ring wäre etwas groesser
4.33
Good

Date of publication
26/09/2017
Date of order
23/08/2017
26/09/2017
Perfetto, l'articolo è arrivato prima dei tempi previsti, stupendo a partire dalla lavorazione alla confezione, tutto curato nei minimi particolari. Grazie
5.00
Excellent

Date of publication
13/09/2017
Date of order
07/08/2017
13/09/2017
Wrong ítem at first but excellent reaction from customer service. I would repeat with them
4.33
Good

Date of publication
07/09/2017
Date of order
04/09/2017
07/09/2017
Comment dire? Tout est parfait Un site sérieux avec un service clientèle extra.... Enza est extraordinaire et résout tous les problèmes (minimes)... Le bijou est identique à la photo, pas de mauvaise surprise Je suis enchantée par le sérieux de ce site et son savoir faire... Je reviendrai me faire un plaisir, sans hésitation.
MERCI MERCI pour tout
5.00
Excellent

Date of publication
04/09/2017
Date of order
21/08/2017
04/09/2017
Everything is great. Shipping was super fast. It came in 1 day when they shipped it and I'm on the other side of Europe. Ring is as described with all papers from GSI for diamond. And it is prettier then on pictures. Rly satisfied.
5.00
Excellent

Date of publication
01/09/2017
Date of order
25/08/2017
01/09/2017
The ring is exactly what I expected for the woman I love. It's just beautiful. I am going to ask her for marriage with it.
5.00
Excellent

Date of publication
08/08/2017
Date of order
05/08/2017
08/08/2017
Esperienza ottima! Servizio clienti di una gentilezza e disponibilità incredibile, ho fatto fare un anello su misura partendo solo da una foto, mi hanno aiutato, consigliato e rassicurato passo passo, servizio rapidissimo e spedizione impeccabile. Un ringraziamento particolare a Vanessa, persona squisita!
5.00
Excellent

Date of publication
03/08/2017
Date of order
26/07/2017
03/08/2017
COMPLIMENTI PER LA PROFESSIONALITA'. oggetto come da aspettative tempi di consegna addirittura in anticipo.....GRAZIE
5.00
Excellent

Date of publication
01/08/2017
Date of order
21/07/2017
01/08/2017
Excellent product, very good customer service - problems with the courier but it wasnt their fault
4.67
Excellent

Date of publication
28/07/2017
Date of order
17/07/2017
28/07/2017
Ottimo servizio clienti, ti seguono passo passo, con pazienza e disponibilità, dalla scelta dell'acquisto all'assistenza post-vendita. Senza Enza e Vanessa non so come avrei fatto. Ho dovuto far restringere l'anello e loro mi hanno seguito in ogni passaggio e mi hanno permesso di riaverlo in tempi veramente velocissimi. L'anello? Lei ha risposto si. Ottima anche la consegna, veloce e puntuale.
5.00
Excellent

Date of publication
28/07/2017
Date of order
22/06/2017
28/07/2017
Just wanted to take the time and thank you for the beautiful ring.Product arrived well within delivery period and nicely packed and presented.I highly recommend this company.Many, many thanks.
5.00
Excellent

Date of publication
25/07/2017
Date of order
11/07/2017
25/07/2017
Fantastic service and a beautiful ring delivered fast and secure.
5.00
Excellent

Date of publication
20/07/2017
Date of order
12/07/2017
20/07/2017
Perfect thank you
4.67
Excellent

Date of publication
16/07/2017
Date of order
13/07/2017
16/07/2017
Their customer service was great, fast, ready to help me, with pictures and explanations. Their employee was the better one I never dealt with in a customer service. Her work allowed me to get exactly what I wanted (a letter pendant with an engraving), never tiring of my questions. They also sent me a beautiful little gift I liked very much. The jewel is glamorous and the package very elegant.
5.00
Excellent

infinity-london.com customer reviews

infinity-london.com

infinity-london.com was certified by Trusted Shops on 01/08/2013.

Contact
Hatton Garden 88-90
EC1N 8PN London
United Kingdom
info@infinity-jewellery.com
infinity-london.com

Owner
Infinity of London LTD
Hatton Garden 88-90
EC1N 8PN London
United Kingdom
Trade register
United Kingdom 06223060
Authorized representative
Lucy Dewhurst
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with infinity-london.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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