Certificate for Nordic House

No. X5963E5A944F935BA60E231A0ECD7F364
 

Approved on
01/08/2013
Valid until
31/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Nordic House



Excellent

4.96/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 114 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 450 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
I called Nordic House about my first order. Emma answered and immediately sorted everything out. I was very impressed by her customer empathy and enthusiasm for Nordic House and your products. Exceptional service.
The products I received were great and excellent customer service sells. This motivated me to quickly place my second order.
5.00
Excellent

Beautiful mirror. Absolutely delighted with our purchase. Only recently discovered Nordic House and am very impressed with quality, quick delivery and excellent customer care.
5.00
Excellent

Very pleased with my Stainless Steel and Leather Candle Lanterns, and delighted with the medium Mercury candle sticks Bigger than expected yet stunning. Great personal customer service and would highly recommend. The candles recommended are just perfect...thank you Josie for your help with those
4.67
Excellent

I am in love with this mirror. It arrived on time with clear delivery communication. It really is a stunning design and worth every penny. I honestly couldn’t be happier with the quality and the communication and look forward to my next purchase from Nordic House.
5.00
Excellent

Really happy with the products they look lovely and are unique. Great quality too
4.67
Excellent

Beautiful plates, excellent value.
5.00
Excellent

What a first class company, a pleasure to do business with them. Perhaps occasionally I find things a little too expensive, HOWEVER you cannot rate the above any higher and Nordic have such super items.
5.00
Excellent

Great service Superb product Love love love Nordic House
5.00
Excellent

Always a pleasant experience to shop with Nordic House. Gorgeous things to buy, and unbelievably fast delivery. Thank you all
5.00
Excellent

I spotted the small pine cone candlesticks on your website but they were unavailable. I loved the fact that I could chose to be emailed when they were back in stock and this process worked beautifully as I was able to order them again the moment you notified me.
The whole process from browsing the site and placing my order through to prompt delivery was great. This is a perfect shop
5.00
Excellent

Beautiful products and the best customer service I have ever experienced anywhere. I had a query with one of my items and Emma called me on my mobile. I thought it was a nuisance call and cut her off Undeterred, she tried the house phone and was so lovely, friendly and professional. I cannot rate this company highly enough - the products are gorgeous too. Many thanks, especially to Emma.
5.00
Excellent

I could not believe how quick you delivered ,excellent service.Iwould not hesitate to order from you again.
5.00
Excellent

Fantastic The best site I've ever dealt with can't recommend them highly enough. I'm definitely going to be buying more from this company
5.00
Excellent

Great service and communication. Very happy with my purchase.
5.00
Excellent

I cannot rate Nordic House Custoner Service highly enough. Eleven stars out of five would have been better for me. I bought an Artisan Hurricane lamp, sand and LED candles for a gift and the lady recipient was thrilled to bits. I had next day delivery too, truly excellent. I will be definitely be placing a Christmas order.
5.00
Excellent

Great service and love the chairs
5.00
Excellent

Excellent service, quick delivery,well packed. Love Nordic house products
5.00
Excellent

Excellent service and good quality products.
5.00
Excellent

Service, delivery, coustomer service and quality of product excellent. Very pleased with our purchase and look forward to buying from you again in the future.
5.00
Excellent

Probably the nicest company and personnel I have even had dealings with, and the product is amazing. I would certainly recommend them
5.00
Excellent

Excellent service
5.00
Excellent

The order was not straightforward as I had to pay by BACS and tried to redirect the parcel, but everyone I spoke to at Nordic House were so helpful and although I felt like I was a nuisance I was assured that I wasn't The service was excellent and it came so quickly I was surprised. Eileen.
5.00
Excellent

Beautiful products and fantastic customer service
5.00
Excellent

Beautiful mirror and great communication throughout
5.00
Excellent

Couldn't have ace asked for anything more
Polite and very quick delivery
The lady I spoke to on the phone was polite and extremely helpful
I will be returning soon to place another order
5.00
Excellent

Love my concrete bowl, looks amazing. Excellent service and quality. Will be ordering again very soon
5.00
Excellent

Excellent customer service and quick delivery the mirror i bought is beautiful and worth the money
5.00
Excellent

I needed the grey candle sand urgently for my daughter's wedding and I was delighted that it all arrived in time. The sand itself had a gentle sparkle and looked fantastic at the Wedding Reception in glass jars with tealights. Thanks for all your help
5.00
Excellent

Excellent quick response when I asked a question about the product from Ivana and received my order the next day Very happy with my item-the star height chart looks lovely in my sons room thank you
5.00
Excellent

Have bought from Nordic House a couple of times now; love their products and have always been very impressed by their customer service.
5.00
Excellent

I get a real impression the staff love what they do and are proud to present the company. I receive amazing service and would recommend anyone if they want that something unique in their home.

the quality of the goods are excellent and never disppoint. Josie has a very personable approach.
5.00
Excellent

Amazing product and amazing service.
5.00
Excellent

Fantastic lady who I spoke to on phone and love the stools well done Nordic House will definately order ftom you again delivery was fast and well packed
5.00
Excellent

Stunning log ring, beautifully made.
Great customer service and super fast delivery.
5.00
Excellent

All of the products on Nordic House are selected for their quality, uniqueness and beauty. The customer service is brilliant and very personal. Since my first purchase I haven't wanted to shop anywhere else
5.00
Excellent

First Rate
5.00
Excellent

Lovely personal touch to their customer service. I wholly recommend them.
5.00
Excellent

Lovely products and great customer service. Will order again
5.00
Excellent

Great service from start to finish and a gorgeous product - 10/10
5.00
Excellent

Beautiful items and such friendly customer service. Delivery so quick and well organised to a day that suited me. Will definitely shop here again
5.00
Excellent

Nordic House customer reviews

Nordic House

Scandi style home accessories

Nordic House was certified by Trusted Shops on 01/08/2013.

Contact
The Sight Centre Newham Road
TR1 2DP Truro, Cornwall
United Kingdom
reviews@nordichouse.co.uk
Nordic House

Owner
NORDIC HOUSE LIMITED
The Sight Centre Newham Road
TR1 2DP Truro, Cornwall
United Kingdom
Trade register
Companies House Company No. 06493086
Authorized representative
Alan Wallman
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Nordic House in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.