Certificate for Nordic House

No. X5963E5A944F935BA60E231A0ECD7F364
 

Approved on
01/08/2013
Valid until
31/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Nordic House



Excellent

4.94/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 144 Trusted Shops reviews collected in the last 12 months.
In total, Nordic House has already collected 553 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/06/2018
Date of order
17/06/2018
17/06/2018
Superb genuine customer service - I ordered items for 2 separate birthdays, Nordic House rang to thank me for the order and confirm despatch date. Really pleased with the products and they are of very good quality. Would like items for myself Thank you.
5.00
Excellent

Date of publication
14/06/2018
Date of order
14/06/2018
14/06/2018
Fabulous service as always, lovely dealing with such a great company thank you
5.00
Excellent

Date of publication
13/06/2018
Date of order
13/06/2018
13/06/2018
This is the second item that I have purchased from Nordic House. Both have been excellent products. The communication from the team at Nordic is first class. You are kept informed of the status of your order and the expected delivery date was met both times. Overall a great on-line shopping experience which means it's highly likely I'll be back for more in future.
5.00
Excellent

Date of publication
13/06/2018
Date of order
13/06/2018
13/06/2018
I love this website, full of simple, well made, beautifully designed products.
5.00
Excellent

Date of publication
12/06/2018
Date of order
12/06/2018
12/06/2018
Fabulous products, Fabulous service, fabulous delivery
5.00
Excellent

Date of publication
09/06/2018
Date of order
09/06/2018
09/06/2018
Great customer service and product lives up to description on line. Very good
5.00
Excellent

Date of publication
08/06/2018
Date of order
08/06/2018
08/06/2018
This is the time I have bought from Nordic House and it has been a very positive experience. The Triple Ceramic Tealight Holders we’re just what I wanted and matched the description on the website. The customer service was superb in responding to a change to my original order in a helpful and friendly manner. The tea light holders arrived, securely packed, within a few days.
5.00
Excellent

Date of publication
07/06/2018
Date of order
07/06/2018
07/06/2018
I’m new to this website but what fantastic House things and excellent service
5.00
Excellent

Date of publication
07/06/2018
Date of order
07/06/2018
07/06/2018
Very helpful and knowledgeable. Phone call to run through order and to go over some fine details. Package arrived swiftly, was unpacked for me to check and packaging was also taken away. First class customer care and service.
5.00
Excellent

Date of publication
07/06/2018
Date of order
07/06/2018
07/06/2018
Excellent
5.00
Excellent

Date of publication
06/06/2018
Date of order
06/06/2018
06/06/2018
Excellent products and the customer service is fantastic-
Super speedy delivery
5.00
Excellent

Date of publication
06/06/2018
Date of order
06/06/2018
06/06/2018
Beautiful products and very efficient postage and customer care.
5.00
Excellent

Date of publication
06/06/2018
Date of order
06/06/2018
06/06/2018
I absolutely love my rack/shelves & the whole experience was effortless, will be shopping with you again.
5.00
Excellent

Date of publication
05/06/2018
Date of order
05/06/2018
05/06/2018
Loved the personal touches from customer services really unusual these days for someone to want you to love their goods Nordic House care. Shelves are just fab and constantly admired
5.00
Excellent

Date of publication
01/06/2018
Date of order
01/06/2018
01/06/2018
The candles are for the garden but melt really easily on a warm day . I had them under a pergola in a candelabra and they melted so they were literally bent in half. I did manage to straighten them as they were so flexible They don’t tolerate a warm day
4.00
Good

Date of publication
01/06/2018
Date of order
01/06/2018
01/06/2018
Nordic House always offers stylish Scandinavian products at a reasonable price. I was delighted with my teal linen placemats and wooden coat hooks - and everything arrived beautifully and carefully packaged
5.00
Excellent

Date of publication
25/05/2018
Date of order
25/05/2018
25/05/2018
Fast email/phone call response and delivery within 24 hours. Excellent products. Will use again
5.00
Excellent

Date of publication
23/05/2018
Date of order
23/05/2018
23/05/2018
Excellent service from placing the initial order to delivery. Quality of products is also excellent.
5.00
Excellent

Date of publication
17/05/2018
Date of order
17/05/2018
17/05/2018
Such a lovely company to deal with, will definitely be purchasing more goodies from them The woolly mammoth is gorgeous and I can't wait for my daughter to see it on her birthday The phone call to confirm order and delivery just adds that personal touch and Kirsty was lovely to speak too
5.00
Excellent

Date of publication
16/05/2018
Date of order
16/05/2018
16/05/2018
The level of customer service is outstanding and the phone call prior to dispatch of my orders was a VERY personal touch and I loved it Dispatch time and delivery was efficient and easy.
The products i have purchased so far have been a perfect touch in our new home and I am currently browsing for new additions
5.00
Excellent

Date of publication
15/05/2018
Date of order
15/05/2018
15/05/2018
Very professional and efficient. Would use again
4.67
Excellent

Date of publication
14/05/2018
Date of order
14/05/2018
14/05/2018
The customer service from Nordic House was above and beyond - I got a call after placing the order, just to confirm it and discuss delivery, then when I changed my delivery options to a new address I got a call checking that this was correct. Kirsty on the phone was lovely to talk to and very helpful. I would recommend to my friends.
4.33
Good

Date of publication
11/05/2018
Date of order
11/05/2018
11/05/2018
Very pretty but not much impact for the money. Probably would have returned it but for the service.
4.33
Good

Date of publication
10/05/2018
Date of order
10/05/2018
10/05/2018
I love shopping from Nordic House - I’ve been very pleased with all my purchases all stylish and of excellent quality.
5.00
Excellent

Date of publication
04/05/2018
Date of order
04/05/2018
04/05/2018
I love the products I bought and the customer service was excellent.
5.00
Excellent

Date of publication
01/05/2018
Date of order
01/05/2018
01/05/2018
This was an impromptu purchase. We noted that colours did not exactly match the picture on the website. But we are not disappointed. The phone call prior to dispatch was a nice touch . Very friendly and helpful staff.
4.67
Excellent

Date of publication
26/04/2018
Date of order
26/04/2018
26/04/2018
Yay Our stunning mirror is in place and looks amazing. What a beautiful feature. We love it
The mirror was delivered exactly when we wanted it and was really well packaged so no damage.
Do zoom in on the image before buying as the frame is very distressed, which we love, but I hadn't realised this at point of purchase.
5.00
Excellent

Date of publication
26/04/2018
Date of order
26/04/2018
26/04/2018
An outstanding customer experience, that goes beyond what’s called for.
Teal linen placemat and napkins, they're beautifully weighty and thick, truly a striking color giving my dining table chic, yet simple and relaxed look.
The slate stand looks stunning, a combination of a slim sleek plate and a rustic look on ages. Absolutely love it
5.00
Excellent

Date of publication
21/04/2018
Date of order
21/04/2018
21/04/2018
Really high quality product delivered on time. Suits our bathroom perfectly
5.00
Excellent

Date of publication
20/04/2018
Date of order
20/04/2018
20/04/2018
I have bought products over a period of time and like the often uniqueness of the products which you can't get easily elsewhere and love the Scandi design. Customer service, delivery and packaging is excellent.
5.00
Excellent

Date of publication
19/04/2018
Date of order
19/04/2018
19/04/2018
Delighted with white vase. Recently had WC decorated and this has pride of place in there with faux pussy-willows inside. Excellent quality.
5.00
Excellent

Date of publication
19/04/2018
Date of order
19/04/2018
19/04/2018
Lovely items and outstanding customer service
5.00
Excellent

Date of publication
19/04/2018
Date of order
19/04/2018
19/04/2018
Excellent
5.00
Excellent

Date of publication
19/04/2018
Date of order
19/04/2018
19/04/2018
Another excellent product from Nordic House. Their online sale process is always easy, efficient and quick.
5.00
Excellent

Date of publication
14/04/2018
Date of order
14/04/2018
14/04/2018
Brilliant customer service along side beautiful goods. Can’t ask for anymore
5.00
Excellent

Date of publication
13/04/2018
Date of order
13/04/2018
13/04/2018
Products are always a delight to recieve very good quality. Customer care is fantastic.
5.00
Excellent

Date of publication
31/03/2018
Date of order
31/03/2018
31/03/2018
Gorgeous items and amazing service
5.00
Excellent

Date of publication
25/03/2018
Date of order
25/03/2018
25/03/2018
Beautiful products and first class service from Nordic House
5.00
Excellent

Date of publication
24/03/2018
Date of order
24/03/2018
24/03/2018
Brilliant customer service, kept informed of delivery times, delivery great. Goods amazing quality, will definately buy from you again. Thank you
5.00
Excellent

Date of publication
23/03/2018
Date of order
23/03/2018
23/03/2018
Nordic House is my first choice for beautiful homeware. Everything I have purchased has been extremely high quality, brilliantly designed and functional around the house. Delivery is super quick and the customer service and aftercare is perfect, so pleasant, friendly and helpful. Wonderful
5.00
Excellent

Nordic House customer reviews

Nordic House

Scandi style home accessories

Nordic House was certified by Trusted Shops on 01/08/2013.

Contact
The Sight Centre Newham Road
TR1 2DP Truro, Cornwall
United Kingdom
reviews@nordichouse.co.uk
Nordic House
Owner
NORDIC HOUSE LIMITED
The Sight Centre Newham Road
TR1 2DP Truro, Cornwall
United Kingdom
Trade register
Companies House Company No. 06493086
Authorized representative
Alan Wallman
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Nordic House in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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