Certificate for Nordic House

No. X5963E5A944F935BA60E231A0ECD7F364
 

Approved on
01/08/2013
Valid until
31/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Nordic House



Excellent

4.94/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 149 Trusted Shops reviews collected in the last 12 months.
In total, Nordic House has already collected 588 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/09/2018
Date of order
20/09/2018
20/09/2018
What a treat it was to receive my parcel from Nordic House.Firstly, the items were beautifully wrapped - it felt like Christmas day opening themI ordered a number of items and am delighted with them all, in particular the lantern with the leather handle, the shelf with felt brackets and the brunch boards - perfect for boiled eggs and soldiers I will definitely be shopping at Nordic House again
5.00
Excellent

Date of publication
20/09/2018
Date of order
20/09/2018
20/09/2018
I ordered an industrial swivel stool from Nordic House on Saturday after seeing it on Instagram and it arrived the following Wednesday, beautifully packaged, and I am over the moon with it. It is the most beautiful stool and I absolutely love it - trying to figure out if I can afford another one Brilliant service from Nordic House and would recommend without hesitation.
5.00
Excellent

Date of publication
19/09/2018
Date of order
19/09/2018
19/09/2018
Sourcing the perfect faux Olive tree was a delight from beginning to end with Nordic House. The team were so helpful and friendly in providing initial answers, delivery was within less than 24 hours of ordering and the product itself has far exceeded my expectations Utterly beautiful, looks incredibly realistic (even now with fairy lights...) and very good quality - highly recommended
5.00
Excellent

Date of publication
18/09/2018
Date of order
18/09/2018
18/09/2018
My first order, it arrived in less than 24hrs Fantastic communication, great packaging and lovely friendly customer service.. easy to navigate thru the website too, so many gorgeous items
5.00
Excellent

Date of publication
17/09/2018
Date of order
17/09/2018
17/09/2018
There is always something beautiful to purchase. Everything is always well wrapped and if there are any queries lovely friendly customer service, my perfect shopping experience.
5.00
Excellent

Date of publication
13/09/2018
Date of order
13/09/2018
13/09/2018
Have been ordering from this fresh, different company for a couple of years and the whole service is excellent from ordering to delivery. The products are excellent quality and a refreshingly different from the rest Keep it up Nordic House
5.00
Excellent

Date of publication
13/09/2018
Date of order
13/09/2018
13/09/2018
We had quick delivery on our items which are as stated luxurious very pleased with them we even had phone calls every step of the way till delivery and after and friendly staff
Would recommend this site to anyone into this kind of decor
5.00
Excellent

Date of publication
12/09/2018
Date of order
12/09/2018
12/09/2018
Fantastic customer service I wouldn't hesitate to use this company again.
5.00
Excellent

Date of publication
05/09/2018
Date of order
05/09/2018
05/09/2018
I enjoyed the whole process buying from Nordic House
4.67
Excellent

Date of publication
05/09/2018
Date of order
05/09/2018
05/09/2018
Excellent service. Follow up phone call, detail in the packaging was amazing and quality products.
5.00
Excellent

Date of publication
05/09/2018
Date of order
05/09/2018
05/09/2018
Good quality chair, does all that it claimed to do.
4.67
Excellent

Date of publication
30/08/2018
Date of order
30/08/2018
30/08/2018
From ordering this lantern to delivery and putting in my hall way has been so easy. The lantern is lovely and have had many complaints.
5.00
Excellent

Date of publication
16/08/2018
Date of order
14/08/2018
16/08/2018
The follow up phone call was a great touch - it’s why I prefer dealing with a smaller’ company rather than a mega organisation like Amazon etc. The shelves are great by the way
5.00
Excellent

Date of publication
09/08/2018
Date of order
09/08/2018
09/08/2018
"I received my 2 small Olive Trees today and I have to say they are amazing, you can not distinguish them from my real Olive Tree, The Service from Nordic House is second to none, recommend 100"
5.00
Excellent

Date of publication
08/08/2018
Date of order
08/08/2018
08/08/2018
Love my shelves and have them in my hall. Lots of people have admired them.I just thought they were a little prices for all that they are.
5.00
Excellent

Date of publication
30/07/2018
Date of order
30/07/2018
30/07/2018
Beautiful dinner plates, I'm delighted with them, delivered very fast and packaging excellent.
5.00
Excellent

Date of publication
30/07/2018
Date of order
30/07/2018
30/07/2018
Love the shelves I bought earlier this year. They look fantastic. Customer service cannot be faulted. Lovely company to buy from. Would highly recommend.
5.00
Excellent

Date of publication
28/07/2018
Date of order
28/07/2018
28/07/2018
Always a joy to receive a parcel from Nordic House. Loving my mini olive tree which looks beautiful in my vintage pot and everyone loves my bamboo lantern. Keep providing beautiful things Nordic House x
5.00
Excellent

Date of publication
24/07/2018
Date of order
24/07/2018
24/07/2018
I was impressed with the speed of my deliveries and the personal touch of keeping me informed that you had received my order. The quality of my purchases was excellent.
5.00
Excellent

Date of publication
17/07/2018
Date of order
17/07/2018
17/07/2018
Had slight problem with the chair which I had ordered, Josie couldn’t have been more helpful and a new, perfect chair was delivered the very mext day. Excellent in every way. Thank you
5.00
Excellent

Date of publication
16/07/2018
Date of order
16/07/2018
16/07/2018
Lovely items and very helpful when I phoned Emma with an enquiry.
5.00
Excellent

Date of publication
12/07/2018
Date of order
12/07/2018
12/07/2018
So pleased with this mirror. It has transformed a very narrow and dark hallway into something rather special. Worth every penny.
5.00
Excellent

Date of publication
12/07/2018
Date of order
12/07/2018
12/07/2018
Superb customer service, super fast delivery. Love my items, hurricane lamp and tables are both wonderful additions to my home.
5.00
Excellent

Date of publication
12/07/2018
Date of order
12/07/2018
12/07/2018
What an amazing experience, the customer service is outstanding and the hurricane lamps are beautiful, so well packaged. The Nordic family team truly have the best customer service I have ever experienced in a company.

Many thanks to you all
5.00
Excellent

Date of publication
03/07/2018
Date of order
03/07/2018
03/07/2018
All the goods I ordered were just as shown Great . Arrived quickly . Thankyou
5.00
Excellent

Date of publication
29/06/2018
Date of order
29/06/2018
29/06/2018
Lovely product and high quality customer service.
5.00
Excellent

Date of publication
29/06/2018
Date of order
29/06/2018
29/06/2018
Absolutely delighted with my new candle holder, it’s exquisite and looks fabulous on my hearth.
5.00
Excellent

Date of publication
26/06/2018
Date of order
26/06/2018
26/06/2018
Had been looking for this item for a while when came across this website. Product exactly as described. Love it. Delivery and customer service great
5.00
Excellent

Date of publication
26/06/2018
Date of order
26/06/2018
26/06/2018
Exactly what I wanted. Good quality shoe rack and shoe boxes for my newly decorated bedroom with open wardrobe. Enhancing the scandal design. Very pleased with the service and speedy delivery.
Nice touch to have a follow up telephone call to confirm my order from customer services.
5.00
Excellent

Date of publication
26/06/2018
Date of order
26/06/2018
26/06/2018
Excellent from start to finish
5.00
Excellent

Date of publication
23/06/2018
Date of order
23/06/2018
23/06/2018
Great service wirh excellent communication. Love the side tables
5.00
Excellent

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
We have just taken delivery of our Birch Lotta Chill Out Chair. It is even MORE beautiful than we anticipated and so comfortable. The quality of workmanship is stunning. A huge thank you to Ivana at Nordic House for extraordinary customer service. The whole process from beginning to end was a pleasure.
5.00
Excellent

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
Extremely pleased with the lantern and service.
5.00
Excellent

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
Fantastic service and products
5.00
Excellent

Date of publication
20/06/2018
Date of order
20/06/2018
20/06/2018
I have bought two items both of which are beautiful and excellent quality. The service and delivery were also first class. Can highly recomend.
5.00
Excellent

Date of publication
17/06/2018
Date of order
17/06/2018
17/06/2018
Superb genuine customer service - I ordered items for 2 separate birthdays, Nordic House rang to thank me for the order and confirm despatch date. Really pleased with the products and they are of very good quality. Would like items for myself Thank you.
5.00
Excellent

Date of publication
14/06/2018
Date of order
14/06/2018
14/06/2018
Fabulous service as always, lovely dealing with such a great company thank you
5.00
Excellent

Date of publication
13/06/2018
Date of order
13/06/2018
13/06/2018
This is the second item that I have purchased from Nordic House. Both have been excellent products. The communication from the team at Nordic is first class. You are kept informed of the status of your order and the expected delivery date was met both times. Overall a great on-line shopping experience which means it's highly likely I'll be back for more in future.
5.00
Excellent

Date of publication
13/06/2018
Date of order
13/06/2018
13/06/2018
I love this website, full of simple, well made, beautifully designed products.
5.00
Excellent

Date of publication
12/06/2018
Date of order
12/06/2018
12/06/2018
Fabulous products, Fabulous service, fabulous delivery
5.00
Excellent

Nordic House customer reviews

Nordic House

Scandi style home accessories

Nordic House was certified by Trusted Shops on 01/08/2013.

Contact
The Sight Centre Newham Road
TR1 2DP Truro, Cornwall
United Kingdom
reviews@nordichouse.co.uk
Nordic House
Owner
NORDIC HOUSE LIMITED
The Sight Centre Newham Road
TR1 2DP Truro, Cornwall
United Kingdom
Trade register
Companies House Company No. 06493086
Authorized representative
Alan Wallman
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Nordic House in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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