Certificate for Nordic House

No. X5963E5A944F935BA60E231A0ECD7F364
 

Approved on
01/08/2013
Valid until
31/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Nordic House



Excellent

4.94/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 148 Trusted Shops reviews collected in the last 12 months.
In total, Nordic House has already collected 576 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/08/2018
Date of order
14/08/2018
16/08/2018
The follow up phone call was a great touch - it’s why I prefer dealing with a smaller’ company rather than a mega organisation like Amazon etc. The shelves are great by the way!!
5.00
Excellent

Date of publication
09/08/2018
Date of order
09/08/2018
09/08/2018
"I received my 2 small Olive Trees today and I have to say they are amazing, you can not distinguish them from my real Olive Tree, The Service from Nordic House is second to none, recommend 100"
5.00
Excellent

Date of publication
08/08/2018
Date of order
08/08/2018
08/08/2018
Love my shelves and have them in my hall. Lots of people have admired them.I just thought they were a little prices for all that they are.
5.00
Excellent

Date of publication
30/07/2018
Date of order
30/07/2018
30/07/2018
Beautiful dinner plates, I'm delighted with them, delivered very fast and packaging excellent.
5.00
Excellent

Date of publication
30/07/2018
Date of order
30/07/2018
30/07/2018
Love the shelves I bought earlier this year. They look fantastic. Customer service cannot be faulted. Lovely company to buy from. Would highly recommend.
5.00
Excellent

Date of publication
28/07/2018
Date of order
28/07/2018
28/07/2018
Always a joy to receive a parcel from Nordic House. Loving my mini olive tree which looks beautiful in my vintage pot and everyone loves my bamboo lantern. Keep providing beautiful things Nordic House x
5.00
Excellent

Date of publication
24/07/2018
Date of order
24/07/2018
24/07/2018
I was impressed with the speed of my deliveries and the personal touch of keeping me informed that you had received my order. The quality of my purchases was excellent.
5.00
Excellent

Date of publication
17/07/2018
Date of order
17/07/2018
17/07/2018
Had slight problem with the chair which I had ordered, Josie couldn’t have been more helpful and a new, perfect chair was delivered the very mext day. Excellent in every way. Thank you
5.00
Excellent

Date of publication
16/07/2018
Date of order
16/07/2018
16/07/2018
Lovely items and very helpful when I phoned Emma with an enquiry.
5.00
Excellent

Date of publication
12/07/2018
Date of order
12/07/2018
12/07/2018
So pleased with this mirror. It has transformed a very narrow and dark hallway into something rather special. Worth every penny.
5.00
Excellent

Date of publication
12/07/2018
Date of order
12/07/2018
12/07/2018
Superb customer service, super fast delivery. Love my items, hurricane lamp and tables are both wonderful additions to my home.
5.00
Excellent

Date of publication
12/07/2018
Date of order
12/07/2018
12/07/2018
What an amazing experience, the customer service is outstanding and the hurricane lamps are beautiful, so well packaged. The Nordic family team truly have the best customer service I have ever experienced in a company.

Many thanks to you all
5.00
Excellent

Date of publication
03/07/2018
Date of order
03/07/2018
03/07/2018
All the goods I ordered were just as shown Great . Arrived quickly . Thankyou
5.00
Excellent

Date of publication
29/06/2018
Date of order
29/06/2018
29/06/2018
Lovely product and high quality customer service.
5.00
Excellent

Date of publication
29/06/2018
Date of order
29/06/2018
29/06/2018
Absolutely delighted with my new candle holder, it’s exquisite and looks fabulous on my hearth.
5.00
Excellent

Date of publication
26/06/2018
Date of order
26/06/2018
26/06/2018
Had been looking for this item for a while when came across this website. Product exactly as described. Love it. Delivery and customer service great
5.00
Excellent

Date of publication
26/06/2018
Date of order
26/06/2018
26/06/2018
Exactly what I wanted. Good quality shoe rack and shoe boxes for my newly decorated bedroom with open wardrobe. Enhancing the scandal design. Very pleased with the service and speedy delivery.
Nice touch to have a follow up telephone call to confirm my order from customer services.
5.00
Excellent

Date of publication
26/06/2018
Date of order
26/06/2018
26/06/2018
Excellent from start to finish
5.00
Excellent

Date of publication
23/06/2018
Date of order
23/06/2018
23/06/2018
Great service wirh excellent communication. Love the side tables
5.00
Excellent

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
We have just taken delivery of our Birch Lotta Chill Out Chair. It is even MORE beautiful than we anticipated and so comfortable. The quality of workmanship is stunning. A huge thank you to Ivana at Nordic House for extraordinary customer service. The whole process from beginning to end was a pleasure.
5.00
Excellent

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
Extremely pleased with the lantern and service.
5.00
Excellent

Date of publication
21/06/2018
Date of order
21/06/2018
21/06/2018
Fantastic service and products
5.00
Excellent

Date of publication
20/06/2018
Date of order
20/06/2018
20/06/2018
I have bought two items both of which are beautiful and excellent quality. The service and delivery were also first class. Can highly recomend.
5.00
Excellent

Date of publication
17/06/2018
Date of order
17/06/2018
17/06/2018
Superb genuine customer service - I ordered items for 2 separate birthdays, Nordic House rang to thank me for the order and confirm despatch date. Really pleased with the products and they are of very good quality. Would like items for myself Thank you.
5.00
Excellent

Date of publication
14/06/2018
Date of order
14/06/2018
14/06/2018
Fabulous service as always, lovely dealing with such a great company thank you
5.00
Excellent

Date of publication
13/06/2018
Date of order
13/06/2018
13/06/2018
This is the second item that I have purchased from Nordic House. Both have been excellent products. The communication from the team at Nordic is first class. You are kept informed of the status of your order and the expected delivery date was met both times. Overall a great on-line shopping experience which means it's highly likely I'll be back for more in future.
5.00
Excellent

Date of publication
13/06/2018
Date of order
13/06/2018
13/06/2018
I love this website, full of simple, well made, beautifully designed products.
5.00
Excellent

Date of publication
12/06/2018
Date of order
12/06/2018
12/06/2018
Fabulous products, Fabulous service, fabulous delivery
5.00
Excellent

Date of publication
09/06/2018
Date of order
09/06/2018
09/06/2018
Great customer service and product lives up to description on line. Very good
5.00
Excellent

Date of publication
08/06/2018
Date of order
08/06/2018
08/06/2018
This is the time I have bought from Nordic House and it has been a very positive experience. The Triple Ceramic Tealight Holders we’re just what I wanted and matched the description on the website. The customer service was superb in responding to a change to my original order in a helpful and friendly manner. The tea light holders arrived, securely packed, within a few days.
5.00
Excellent

Date of publication
07/06/2018
Date of order
07/06/2018
07/06/2018
I’m new to this website but what fantastic House things and excellent service
5.00
Excellent

Date of publication
07/06/2018
Date of order
07/06/2018
07/06/2018
Very helpful and knowledgeable. Phone call to run through order and to go over some fine details. Package arrived swiftly, was unpacked for me to check and packaging was also taken away. First class customer care and service.
5.00
Excellent

Date of publication
07/06/2018
Date of order
07/06/2018
07/06/2018
Excellent
5.00
Excellent

Date of publication
06/06/2018
Date of order
06/06/2018
06/06/2018
Excellent products and the customer service is fantastic-
Super speedy delivery
5.00
Excellent

Date of publication
06/06/2018
Date of order
06/06/2018
06/06/2018
Beautiful products and very efficient postage and customer care.
5.00
Excellent

Date of publication
06/06/2018
Date of order
06/06/2018
06/06/2018
I absolutely love my rack/shelves & the whole experience was effortless, will be shopping with you again.
5.00
Excellent

Date of publication
05/06/2018
Date of order
05/06/2018
05/06/2018
Loved the personal touches from customer services really unusual these days for someone to want you to love their goods Nordic House care. Shelves are just fab and constantly admired
5.00
Excellent

Date of publication
01/06/2018
Date of order
01/06/2018
01/06/2018
The candles are for the garden but melt really easily on a warm day . I had them under a pergola in a candelabra and they melted so they were literally bent in half. I did manage to straighten them as they were so flexible They don’t tolerate a warm day
4.00
Good

Date of publication
01/06/2018
Date of order
01/06/2018
01/06/2018
Nordic House always offers stylish Scandinavian products at a reasonable price. I was delighted with my teal linen placemats and wooden coat hooks - and everything arrived beautifully and carefully packaged
5.00
Excellent

Date of publication
25/05/2018
Date of order
25/05/2018
25/05/2018
Fast email/phone call response and delivery within 24 hours. Excellent products. Will use again
5.00
Excellent

Nordic House customer reviews

Nordic House

Scandi style home accessories

Nordic House was certified by Trusted Shops on 01/08/2013.

Contact
The Sight Centre Newham Road
TR1 2DP Truro, Cornwall
United Kingdom
reviews@nordichouse.co.uk
Nordic House
Owner
NORDIC HOUSE LIMITED
The Sight Centre Newham Road
TR1 2DP Truro, Cornwall
United Kingdom
Trade register
Companies House Company No. 06493086
Authorized representative
Alan Wallman
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Nordic House in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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