Certificate for Nordic House

No. X5963E5A944F935BA60E231A0ECD7F364
 

Approved on
01/08/2013
Valid until
31/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Nordic House



Excellent

4.95/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 124 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 525 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/04/2018
Date of order
21/04/2018
21/04/2018
Really high quality product delivered on time. Suits our bathroom perfectly
5.00
Excellent

Date of publication
20/04/2018
Date of order
20/04/2018
20/04/2018
I have bought products over a period of time and like the often uniqueness of the products which you can't get easily elsewhere and love the Scandi design. Customer service, delivery and packaging is excellent.
5.00
Excellent

Date of publication
19/04/2018
Date of order
19/04/2018
19/04/2018
Delighted with white vase. Recently had WC decorated and this has pride of place in there with faux pussy-willows inside. Excellent quality.
5.00
Excellent

Date of publication
19/04/2018
Date of order
19/04/2018
19/04/2018
Lovely items and outstanding customer service
5.00
Excellent

Date of publication
19/04/2018
Date of order
19/04/2018
19/04/2018
Excellent
5.00
Excellent

Date of publication
19/04/2018
Date of order
19/04/2018
19/04/2018
Another excellent product from Nordic House. Their online sale process is always easy, efficient and quick.
5.00
Excellent

Date of publication
14/04/2018
Date of order
14/04/2018
14/04/2018
Brilliant customer service along side beautiful goods. Can’t ask for anymore
5.00
Excellent

Date of publication
13/04/2018
Date of order
13/04/2018
13/04/2018
Products are always a delight to recieve very good quality. Customer care is fantastic.
5.00
Excellent

Date of publication
31/03/2018
Date of order
31/03/2018
31/03/2018
Gorgeous items and amazing service
5.00
Excellent

Date of publication
25/03/2018
Date of order
25/03/2018
25/03/2018
Beautiful products and first class service from Nordic House
5.00
Excellent

Date of publication
24/03/2018
Date of order
24/03/2018
24/03/2018
Brilliant customer service, kept informed of delivery times, delivery great. Goods amazing quality, will definately buy from you again. Thank you
5.00
Excellent

Date of publication
23/03/2018
Date of order
23/03/2018
23/03/2018
Nordic House is my first choice for beautiful homeware. Everything I have purchased has been extremely high quality, brilliantly designed and functional around the house. Delivery is super quick and the customer service and aftercare is perfect, so pleasant, friendly and helpful. Wonderful
5.00
Excellent

Date of publication
20/03/2018
Date of order
20/03/2018
20/03/2018
Very quick delivery and customer service is amazing. Emma has been very helpful. I love my tea lights Thank you
5.00
Excellent

Date of publication
15/03/2018
Date of order
15/03/2018
15/03/2018
Incredible products, beautifully made and so unique. A real must have to make any home that little bit special.
5.00
Excellent

Date of publication
14/03/2018
Date of order
14/03/2018
14/03/2018
We have just taken delivery of our brown Luxe Butterfly Chair and it is simply gorgeous. The photos don’t do it justice. We had problems with our delivery ( the Beast from the East storm)... but Ivana at Nordic House was always at the end of the phone to help us and keep us abreast of events. We will most certainly be purchasing from this company in the future.
4.33
Good

Date of publication
13/03/2018
Date of order
13/03/2018
13/03/2018
Wonderful products and fantastic service
5.00
Excellent

Date of publication
13/03/2018
Date of order
13/03/2018
13/03/2018
This website has helped me decide how to restyle my home with its gentle, honest ideas.

It is well set out and easy to use. Delivery was so quick.

Each item was beautifully wrapped with tissue paper and brown string and the delivery box was recycled.

I would like to encourage you to leave behind the plastic wrapping as you packed everything so carefully there is no need.

I’ll be back
5.00
Excellent

Nordic House replies: 15/03/2018
Thank you for your lovely review - we are delighted to have helped inspire your home! Your feedback is invaluable to us and rest assured, we are committed to reducing waste and non-recyclable materials. We have recently invested in a machine that recycles used cardboard into box filler and wherever possible, we will be replacing plastic packaging with this fully-recyclable alternative.

Date of publication
12/03/2018
Date of order
12/03/2018
12/03/2018
Fabulous
5.00
Excellent

Date of publication
06/03/2018
Date of order
06/03/2018
06/03/2018
Fantastic company
5.00
Excellent

Date of publication
06/03/2018
Date of order
06/03/2018
06/03/2018
I cannot compliment the customer service of Nordic House enough, rare to find such efficiency and fantastic communication. From the first phone call an hour after I had placed my order to the friendliness and enthusiasm of the team. The products that I bought are of superb quality and exactly as pictured and described - I am delighted with them and will recommend Nordic house 100 to all
5.00
Excellent

Date of publication
03/03/2018
Date of order
03/03/2018
03/03/2018
Great service, mirror is perfect exactly what I wanted. Will definitely be using Nordic House for future purchases.
5.00
Excellent

Date of publication
02/03/2018
Date of order
02/03/2018
02/03/2018
Fantastic products and excellent customer service. Replied very quickly to emails. Thank you.
5.00
Excellent

Date of publication
28/02/2018
Date of order
28/02/2018
28/02/2018
Thank you for my lantern. The service i recieved was both friendly, polite, and speedy. I am very happy with my purchase and looks delightful on these cold winter evenings. I was however overwhelmed with the size of the packaging and the amount of plastic used to keep the item from breaking was astronomic I understand you recycle the boxes but what about the plastic? U could send back and re-use?
4.67
Excellent

Date of publication
27/02/2018
Date of order
27/02/2018
27/02/2018
I ordered 2 green ceramic balloons and they arrived quickly, in perfect condition and will look fantastic in our twins bedroom. I just wish the pink was still in stock. I would definitely recommend buying from Nordic House and I will order from them again.
5.00
Excellent

Date of publication
27/02/2018
Date of order
27/02/2018
27/02/2018
Ivana has been amazing, the service I received and prompt delivery were excellent.

Thank you

Julie Rees
5.00
Excellent

Date of publication
26/02/2018
Date of order
26/02/2018
26/02/2018
Really stunning mirror and fantastic customer service.
5.00
Excellent

Date of publication
16/02/2018
Date of order
16/02/2018
16/02/2018
Delighted with my Tall Lantern it looks fantastic in my new bathroom. It arrived extremely well packaged and my experience from ordering to delivery can only be described as excellent. The telephone call from Josie on receipt of order was a lovely personal touch. Would highly recommend Nordic House.
5.00
Excellent

Date of publication
15/02/2018
Date of order
15/02/2018
15/02/2018
Absolutely love my gorgeous mirror and photo frame
5.00
Excellent

Date of publication
13/02/2018
Date of order
13/02/2018
13/02/2018
Fabulous mirror, delivered promptly and packed so well that if an elephant had played football with it, I've no doubt that it would have remained unbroken.
Would not hesitate to buy from again or recommend.
5.00
Excellent

Date of publication
11/02/2018
Date of order
11/02/2018
11/02/2018
Good arrived rusty. Did not expect that for the money i paid. end of the day wanted to receive new item
2.67
Fair

Nordic House replies: 13/02/2018
Thank you for your review, Evija. We are so sad to hear that you are disappointed with your Rustic Cage Tealight Hurricanes. They are made with a purposely aged finish, which creates a lovely rusty patina. Whilst this is stated in the product description, we appreciate that the finish may not be to your taste. If you wish to return your order, please let us know so that we can advise you further.

Date of publication
08/02/2018
Date of order
08/02/2018
08/02/2018
The mirror I ordered is gorgeous, came quickly and very well packaged.
5.00
Excellent

Date of publication
08/02/2018
Date of order
08/02/2018
08/02/2018
Super service from start to finish.
5.00
Excellent

Date of publication
08/02/2018
Date of order
08/02/2018
08/02/2018
Absolutely amazing delivery service Beautiful products which are sooooo delicious I could burst. I am soooo happy I ordered my ceramic wall balloons. I cannot wait to use this company again for their unique and individual style products
5.00
Excellent

Date of publication
08/02/2018
Date of order
08/02/2018
08/02/2018
Great
5.00
Excellent

Date of publication
07/02/2018
Date of order
07/02/2018
07/02/2018
Beautiful item, outstanding customer service and very fast delivery (my order came the next day). I’m absolutely delighted with my whole experience with Nordic House
5.00
Excellent

Date of publication
07/02/2018
Date of order
07/02/2018
07/02/2018
fantastic products and excellent service. Very happy with our amazing candelabra, it finishes the room perfectly.
5.00
Excellent

Date of publication
06/02/2018
Date of order
06/02/2018
06/02/2018
Lovely candle holder, very well made and a great height for sitting in front of the fire place. Was very well packed for delivery and arrived quickly.
5.00
Excellent

Date of publication
05/02/2018
Date of order
05/02/2018
05/02/2018
Super quick delivery and great customer service. Couldn’t ask for more.
5.00
Excellent

Date of publication
05/02/2018
Date of order
05/02/2018
05/02/2018
Wonderful.
Lovely candles.
5.00
Excellent

Date of publication
04/02/2018
Date of order
04/02/2018
04/02/2018
The mirror is lovely, well made and just as described. I will definitely shop with you again. Thanks.
5.00
Excellent

Nordic House customer reviews

Nordic House

Scandi style home accessories

Nordic House was certified by Trusted Shops on 01/08/2013.

Contact
The Sight Centre Newham Road
TR1 2DP Truro, Cornwall
United Kingdom
reviews@nordichouse.co.uk
Nordic House
Owner
NORDIC HOUSE LIMITED
The Sight Centre Newham Road
TR1 2DP Truro, Cornwall
United Kingdom
Trade register
Companies House Company No. 06493086
Authorized representative
Alan Wallman
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Nordic House in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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