Nordic HouseReviews

: 787ExcellentCertified



Nordic House - Scandi style home accessories

The Sight Centre Newham Road
TR1 2DP Truro, Cornwall
United Kingdom
Trade register
Companies House Company No. 06493086
Authorised representative
Alan Wallman

Reviews for Nordic House

4.95 / 5.00
How is the rating calculated?

135 reviews in the last 12 months

96 %
4 %
3 stars
0 %
2 stars
0 %
1 star
0 %
787 total reviews

What other customers say about their experience with Nordic House

Sort order Latest first 
4 months ago
Really good quality products
 Verified review|
7 months ago
Unfortunately the candle holder was damaged on arrival however this was all resolved efficiently and speedily. Customer Service experience was excellent and the Customer Service Adviser Josie was wonderful. Having being a Customer of Nordic House for some years I can highly recommend their products and the Service in every respect. They are a class company.
 Verified review|
11 months ago
Have had to rate Customer Service as poor, as was not allowed to return one of my items as Nordic Home stated the shelves came in a specific box...which they didn't, and they won't accept the return without the 'original packaging' (which didn't actually exist). They were in bubble wrap alone within the larger box that my other item came in. Am disappointed therefore with the customer service.
 Verified review|
 Answer by Nordic House
11 months ago
Thank you for your feedback. We’re so sad to hear you’re disappointed after your conversation with our customer care team. I understand that your return request was made outside of our returns period & whilst we always try to help by replacing packaging, it’s not possible if it is bespoke to a specific product. If you’d like to have a chat with us about this further, we’ll be very happy to help.
11 months ago
The ordering process was amazing and the dispatch was really prompt. My only issue was with delivery as I re-scheduled the delivery (which was confirmed), yet DPD still delivered on the original day
 Verified review|
11 months ago
I was a little disappointed with the lamp as I was expecting it to be heavier but as it was for a birthday present I didn’t have time to return it Delivery was excellent no quibble about that.
 Verified review|