Nordic HouseReviews

: 787ExcellentCertified

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Nordic House - Scandi style home accessories

Contact
NORDIC HOUSE LIMITED
The Sight Centre Newham Road
TR1 2DP Truro, Cornwall
United Kingdom
Trade register
Companies House Company No. 06493086
Authorised representative
Alan Wallman

Reviews for Nordic House

4.95 / 5.00
Excellent
How is the rating calculated?

135 reviews in the last 12 months

96 %
4 %
3 stars
0 %
2 stars
0 %
1 star
0 %
787 total reviews

What other customers say about their experience with Nordic House

Sort order Latest first 
Fabulous customer service from Kirsty who kept me updated via both email and phone. Couldn't have asked for better help or quicker responses to my delivery query. So nice to deal with a company that actually cares about customer service and that can be easily contacted via phone as well as email.
 
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5 months ago
I was badly let down by a company to purchase 2 lanterns. In desperation I contacted Nordic House to purchase similar items. I spoke to an advisor on Tuesday afternoon, who told me that the lanterns I was after were in stock. On Thursday morning at 09.30 hours I had received my order through DPD. Great service, fantastic items. Couldn’t have wished for a better product and service. Thank you
 
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5 months ago
I was keen to get my items fast. I e mailed Nordic house to check delivery times and got a call back the same day confirming they’d been despatched. They arrived the next day well wrapped and I am delighted with them. Top quality and great , friendly service. I’ll be shopping again soon
 
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6 months ago
A well deserved 5 star recommendation. Great communication from the Company. They really looked after my order and kept me fully updated. Absolutely LOVE the lantern I ordered. Wonderful quality. Will 100 be using this Company again.
 
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6 months ago
Everything arrived beautifully and thoughtfully packaged to minimise any damage. Thank you for the personal courtesy call re delivery, though I didn’t answer my phone as thought it was a telemarketer I did appreciate the call. I will definitely shop on Nordic House again.
 
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Nordic House is always a pleasure to buy from. Ordering and delivery couldn’t be simpler. Beautiful, unique products and a fantastic website. Excellent for unusual gifts and the Christmas selection is always stunning.
 
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6 months ago
This is a lovely little sturdy table to go alongside my sofa and easily fits a plant and small lamp on its top. It came very well packaged and the delivery company was brilliant. They let you know when it will arrive, giving you an hour slot. Very happy with my first purchase from Nordic House.
 
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I placed 2 separate orders for elite hurricane lanterns and candles. Delivery was very prompt each time with clear communication and a one hour delivery slot. We are delighted with the lanterns. They are beautifully designed and really well constructed.
 
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6 months ago
Everything ordered arrived promptly and in perfect condition. All items are beautiful and well made.
 
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6 months ago
Fabulous quality products and service, with prompt delivery. Previously had a wine cooler from you some time ago and had so many compliments I ordered 3 more for my friends. Plus whilst it’s a bit early to think about Halloween bought the pumpkins which I’d had my eye on for a while now before they sell out
 
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6 months ago
Nordic House staff couldn’t do enough to help me ... going that extra mile to send a photo of what I was querying as I was unsure of the colour .... outstanding customer service .... I would have no hesitation in using this company again ........ thank you to all involved
 
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I adore your products, ideas, website and I information. All round excellent service
 
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6 months ago
I love this very eye catching Elegant Stool.A little expensive maybe but well made and beautifully designed.A lovely buy from Nordic House. Ann. Plymouth
 
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Amazing personable customer service - the lanterns are simply stunning. Thank you Josie for all of your help, support and advice.
 
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7 months ago
Lovely quality linen and fast delivery, very happy. Would have bought more of the linen towels but they had run out Will shop here again.
 
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I love Nordic House and am a return customer there service is fantastic and great for Scandinavian homeware the staff are so incredibly helpful would highly recommend .
 
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7 months ago
Unfortunately the candle holder was damaged on arrival however this was all resolved efficiently and speedily. Customer Service experience was excellent and the Customer Service Adviser Josie was wonderful. Having being a Customer of Nordic House for some years I can highly recommend their products and the Service in every respect. They are a class company.
 
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7 months ago
Excellent customer service and truly quality products.
 
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The quality of the rug I ordered was outstanding and I'm very happy with my purchase although it is smaller than I expected. I would definately recommend. Thank you Nordic House
 
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7 months ago
My order arrived in perfect condition, well packed and carefully wrapped. I am really pleased with the items: the driftwood candelabra is stunningly beautiful and quite unique.The ladder solves a more practical problem of lack of space to hang belongings in the bedroom, and looks elegant in the process.Thank you very much for leading the way in what customer service should really be about.
 
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