Nordic HouseReviews

What a pleasurable experience from start to finish. The website was easy to navigate and delivery first class (free delivery always goes down well!) The rug and seagrass basket are both beautiful, the rug looks gorgeous in my kitchen, adding a warm and cosy feel. The basket is being used for storage in my bedroom and looks so pretty filled with scarves and hats. Thank you NH team.

Came when it said would boxed and wrapped very well so all products were in perfect condition Love the products beautiful designs and fantastic customer service & love the personal touch of a call thanking me for order and anything more you can do . Will recommend & use you again

Thanks to a great team, fantastic communication, quick and well organised delivery, and I love my new chairs, beautiful quality and just what I hoped they’d be. Five stars well deserved.

Possibly the best customer service I have ever consistently received. When something doesn’t go right - rarely- they go the extra mile to fix it, even when it’s been my fault.

I ordered a bowl which was unfortunately damaged in transit. I was given a quick refund and the customer service was excellent with very good communication. It was a shame about the damage which was most likely the fault of the delivery company but these things do happen so it could have been packed in a more sturdy box. However I would shop from Nordic House again as they were very nice about it.

Excellent product, very well made and looks good. Goods were packaged very well, and the delivery was quick also. Customer service was excellent, very prompt replies to e-mails and felt valued as a customer. I randomly fount Nordic on google but after the service I received I will most definitely be using them again. Thankyou to the Nordic staff for everything.

Absolutely adore the reclaimed driftwood candelabra that I purchased. Excellent customer service, received a phone call thanking me for my order, which was a lovely touch. Delivery was very efficient and I would recommend Nordic House to everyone I know, without hesitation.

My first order placed with Nordic House and it ran seamlessly. Ordered velvet cushions, rust & sage, and they’re just gorgeous, so pleased with them. Delivery arrived as stated and the items were very well packaged. There are some wonderful products on their website.

We ordered an oak dining table online and are delighted with it! Lovely table, really friendly and helpful customer service and the delivery was prompt and Covid friendly. Would highly recommend Nordic House.

My products from Nordic House were fantastic, such beautiful things they are so helpful and everything is packed with so much love and care , will definitely be ordering much from this fabulous company.

I love my lantern and led candle with remote control. A once dark and cold corner now looks warm and inviting. Brilliant communication and a speedy delivery with updates too.

I am very pleased with my The Glass Pillar Candle Holder. It is exactly what i was looking for. The item was well wrapped and delivered quickly.

All excellent and very importantly we ordered several glasses which were packed so incredibly well there was no chance of breakages!

I ordered 2 graceful ceramic vases as a gift for xmas, they arrived 3 days before xmas the box was damaged, the one vase was broken.i rang customer service & spoke to Kirsty who was extremely helpful, she advised if I could send a picture of the damaged box etc, she could issue a new vase to be despatched immediately It arrived in time for Xmas. The vases are beautiful lovely shape great service

Hi I just wanted to let you know that my wooden cook book holder arrived today and I am thrilled with it, it’s exactly what I wanted. It was well packaged (by Jodie!) and I am super impressed with your recycled packaging policy. Every retailer should be doing the same. Well done! Thank you Julie Cox

Absolutely delighted with my purchases Excellent quality My goods were very well parcelled and delivered quickly, considering we are in the middle of a pandemic. I had a query prior to ordering and the customer service was excellent... very helpful and courteous Highly recommend Nordic House

Delighted, with Skia Tealight Tray, they look lovely on my coffee table, when the candles are lit it looks really good. Customer service, from, start to end excellent

I received my order today and just wanted to say a huge thank you, really fast delivery and super pleased with products.

I ordered a selection of Christmas decorations from Nordic House and was completely blown away! Not just by the quality of the goods I had ordered, but also by the effort put into carefully packaging the items. Needless to say, everything arrived in one piece and I canny wait to hang them all on the tree. This is my first time shopping with the company and definitely won’t be my last. Thank you :)

Firstly, I would like to say that the Customer Service I received, from Sam in particular, was just amazing! So genuinely interested, friendly, and helpful. I am delighted with my purchases, particularly the Rusty Metal Candle Lantern, which I have admired many times, but just decided to go for it, and so very glad I did! The perfect height and rustic look that I love! Looks gorgeous when the ca