I just wanted to let you know that my wooden cook book holder arrived today and I am thrilled with it, it’s exactly what I wanted. It was well packaged (by Jodie!) and I am super impressed with your recycled packaging policy. Every retailer should be doing the same. Well done!
Absolutely delighted with my purchases
My goods were very well parcelled and delivered quickly, considering we are in the middle of a pandemic.
I had a query prior to ordering and the customer service was excellent... very helpful and courteous
Highly recommend Nordic House
I ordered 2 graceful ceramic vases as a gift for xmas, they arrived 3 days before xmas the box was damaged, the one vase was broken.i rang customer service & spoke to Kirsty who was extremely helpful, she advised if I could send a picture of the damaged box etc, she could issue a new vase to be despatched immediately It arrived in time for Xmas. The vases are beautiful lovely shape great service
6 months ago
I recently discovered Nordic House and have been delighted with all aspects of customer service and delivery.
There’s a real personal touch to communications, I have always been fully informed about stages of shipping and delivery and the shipping has been very prompt.
The quality of the products you sell is excellent and would enhance any home. Top marks to your buyers!
6 months ago
Just a quick message to say thank you so much for my Nordic Touch dinner plates and bowls, beautiful quality, thoroughly packed and arrived just in time for Christmas. Stunning set, definitely will be buying more! I also purchased one of the linen table runners, again a such beautiful quality. Overall I am very pleased with the items and quality of the service. Thank you!
7 months ago
All round great experience. The items I order are of great quality, packed professionally and received in good time.
Customer service was such a pleasure . Thank you
7 months ago
Really great service and we are super pleased with our kitchen stools - perfect!
Not only excellent customer service but the product packing is totally 'environment' friendly and my Exquisite candles with the remote control are so 'real' I have ordered more. That is how good they are.
As a candle lover I use them every evening and the Exquisite ones are perfect for anyone with low ceilings ( no black marks) or with Children around.
Such a fabulous company.
8 months ago
Very pleased with my order and service thankyou vivien.
For the first time I ordered furniture from Nordic House. The dining-room chairs that I ordered exceeded my expectations, they are simply perfect. The quality and craftmanship are simply amazing. I have subsequently ordered more furniture as a result of the excellent service.
I was delighted with the teardrop tea light holder I bought and wanted to check the size of the tea lights that fit inside to order some more and so emailed Nordic House to ask and within minutes had a reply. They provide an excellent service and everything is packed so carefully I would highly recommend them.
9 months ago
I ordered a selection of Christmas decorations from Nordic House and was completely blown away! Not just by the quality of the goods I had ordered, but also by the effort put into carefully packaging the items. Needless to say, everything arrived in one piece and I canny wait to hang them all on the tree. This is my first time shopping with the company and definitely won’t be my last. Thank you :)
Firstly, I would like to say that the Customer Service I received, from Sam in particular, was just amazing! So genuinely interested, friendly, and helpful. I am delighted with my purchases, particularly the Rusty Metal Candle Lantern, which I have admired many times, but just decided to go for it, and so very glad I did! The perfect height and rustic look that I love! Looks gorgeous when the ca
Contact initiated by Nordic House made this purchase seem very personal and not totally detached like other online purchases. The quality of the mirror was excellent and as pictured on the website, also straightforward to install.
Packaging and delivery all excellent. Would have no hesitation using this company again.
9 months ago
I am delighted with the Reclaimed Hurricane Lamp I bought. It’s absolutely stunning in my bedroom and a real feature. It’s a really sturdy piece. The customer service was excellent as well. Kirsty called to confirm my order but also chatted through the items I’d purchased and the delivery methods for them. I definitely recommend shopping with Nordic House as you won’t be disappointed.
I want to live in Nordic House :) I've bought a number of gorgeous items over the years and absolutely love my new Sundby Shelf Unit and Decorative Vintage Rocking Horse XL - I didn't know I needed a rocking horse but it looks fabulous!
Many thanks Kirsty for all your help with delivery to meet my short timeframes - really appreciated. I'll be back!
10 months ago
Excellent product and such value for money. Delivered safely and quickly with great emphasis on packaging.
Customer service amazing. Will be a regular customer for sure.
Thanks everyone at Nordic House
Nordic House have absolutely beautiful pieces, i have lots ov gorgeous things i have purchased over the years, staff are so nice, and alway's very helpful, i'm looking forward to their christmas shop opening, alway's unusual gifts and something for everyone