We have purchased from Nordic House twice and on both occasions we have been amazed by the products, customer service and delivery. We’ve purchased the Nordic touch pasta bowls, dillie stoneware mugs, Fika boards and hanging willow basket and wood display ladder. Both times delivery was quick and well packaged, and the products are amazing quality! We’ll definitely be ordering again very soon!
My order arrived promptly and well wrapped. As I unwrapped the items, they were even more beautiful than I had imagined and good quality. I am so delighted with my marble platter decorated with forest fern and matching coasters - they are gorgeous. Not only that but customer care is first class. In particular, I received kind help from Sam, who is a credit to Nordic House and extremely helpful.
I have purchased three sets of these now as they are such great quality. I particularly like the cork feature which allows my small watering can to fill them without taking out of the soil, perfect for my large/heavy pots. This season’s version is better with a narrower opening that goes into the soil, which appears to allow water out more slower. Highly recommended and I'll be buying more.
I received the rattan bench I ordered yesterday. I love it and it’s good quality. I’m usually pretty rubbish with feedback but feel on this occasion I will. I just want to say, from start to finish of the ordering process you’ve been amazing. I feel the communication has been excellent and it’s felt a really personal service. Miles apart from the other companies I’ve ordered from! Thank you!
I ordered a mirror and it is absolutely beautiful. Caroline called to chat with me about the weight and hanging criteria before dispatching the mirror. The delivery crew gave me a window of time for delivery but called when they were running ahead of schedule, to make sure I was home. The item was well packaged and in excellent condition when it arrived. Order to delivery time was fast too.
I ordered the dusky pink velvet cushion and although it is more 'mauve' than the dusky rose pink in the photo it is a very beautifully made cushion so I have decided to keep it. With a couple of other pinker cabbage and rose print cushions I am sure it will fit in with my colour scheme and look beautiful. Ivana was so helpful and I received timely updates on delivery. Definitely recommend.
8 months ago
I am delighted with the Reclaimed Hurricane Lamp I bought. It’s absolutely stunning in my bedroom and a real feature. It’s a really sturdy piece. The customer service was excellent as well. Kirsty called to confirm my order but also chatted through the items I’d purchased and the delivery methods for them. I definitely recommend shopping with Nordic House as you won’t be disappointed.
1 year ago
Kirsty went above and beyond in keeping me up to date on deliveries and product availability in the current climate. Once dispatched, the goods arrived within 2 working days, were packed impeccably and are in perfect condition. I absolutely love the products I ordered from Nordic House and will most certainly be re-purchasing from this company in the very near future. Thanks guys!
Not only excellent customer service but the product packing is totally 'environment' friendly and my Exquisite candles with the remote control are so 'real' I have ordered more. That is how good they are.
As a candle lover I use them every evening and the Exquisite ones are perfect for anyone with low ceilings ( no black marks) or with Children around.
Such a fabulous company.
5 months ago
I recently discovered Nordic House and have been delighted with all aspects of customer service and delivery.
There’s a real personal touch to communications, I have always been fully informed about stages of shipping and delivery and the shipping has been very prompt.
The quality of the products you sell is excellent and would enhance any home. Top marks to your buyers!
5 months ago
Just a quick message to say thank you so much for my Nordic Touch dinner plates and bowls, beautiful quality, thoroughly packed and arrived just in time for Christmas. Stunning set, definitely will be buying more! I also purchased one of the linen table runners, again a such beautiful quality. Overall I am very pleased with the items and quality of the service. Thank you!
I want to live in Nordic House :) I've bought a number of gorgeous items over the years and absolutely love my new Sundby Shelf Unit and Decorative Vintage Rocking Horse XL - I didn't know I needed a rocking horse but it looks fabulous!
Many thanks Kirsty for all your help with delivery to meet my short timeframes - really appreciated. I'll be back!
I just wanted to thank you for your excellent service. It’s been faultless.
The couriers delivering the gorgeous, decorative vintage rocking horse XL I ordered were superb too; very helpful, friendly and professional.
Thank you again. I’ll definitely be ordering from Nordic House in the near future, as well as recommending you.
Contact initiated by Nordic House made this purchase seem very personal and not totally detached like other online purchases. The quality of the mirror was excellent and as pictured on the website, also straightforward to install.
Packaging and delivery all excellent. Would have no hesitation using this company again.
I was delighted with the teardrop tea light holder I bought and wanted to check the size of the tea lights that fit inside to order some more and so emailed Nordic House to ask and within minutes had a reply. They provide an excellent service and everything is packed so carefully I would highly recommend them.
For the first time I ordered furniture from Nordic House. The dining-room chairs that I ordered exceeded my expectations, they are simply perfect. The quality and craftmanship are simply amazing. I have subsequently ordered more furniture as a result of the excellent service.
Stylish, well made products and very attentive service. Very pleased with my wine rack, which look even better than on the website and so different from anything else on the market. Also, extremely fast delivery - my products arrived the next day at no extra charge.
I was so pleased with my chairs from Nordic House. They arrived safely and very quickly, and I was informed of delivery time, which was almost to the minute. Ordering was very straightforward, and I would have no hesitation about buying anything from them agIn.
Nordic House have absolutely beautiful pieces, i have lots ov gorgeous things i have purchased over the years, staff are so nice, and alway's very helpful, i'm looking forward to their christmas shop opening, alway's unusual gifts and something for everyone
1 year ago
Our order of the three galvanised tubs arrived promptly, efficiently and were excellently packaged. They are very good quality and one was planted with herbs almost immediately and looks great. Nordic House highly recommended.
Ann & Alan