Snowtrax Ski & Snowboard StoreReviews:
208 reviews in the last 12 months2,270 total reviews
Excellent
TrustmarkValid
Top positive review
11 Dec 2023
Verified review
The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
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Top negative review
26 Feb 2024
Verified review
Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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Reviews for Snowtrax Ski & Snowboard Store
30 Oct 2023
Verified review
Ordered last year's Capita Super DOA snowboard at a very competitive price! Bought with confidence as I know they are not only a physical store, but a dry ski slope. Was delivered within a couple of days.
It was a frictionless process from choosing a board to having it delivered.
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5 Oct 2023
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Big Thank you to Snowtrax store and Nick & Maxine who i dealt with. very friendly and more than happy to help. Absolutely love the skis and really happy they were set up ready to go! will Definitely be back for some more shopping soon.
Thanks Again!
Greg
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9 Dec 2023
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Very prompt service but wrong size delivered initially. My returned product was dealt with really quickly and I got the correct size by return. The return postage was put back in my account very quickly. All in all I was very pleased with the service.
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16 May 2023
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Lovely staff
Excellent friendly staff with the right knowledge and quick delivery .When wanting other items this will be the first place i look .I cant wait to try my bindings out.
Many thanks
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3 Dec 2023
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No complaints. Ordered item was as expected. Delivery was on time (international order) and there was enough information and communication.
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30 Nov 2023
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GREAT SKI BOOT FITTING SERVICE, GREAT RANGE OF SKI BOOTS BY LOTS OF DIFFERENT MANUFACTURERS, KNOWLEDGEABLE STAFF, WORTH THE DRIVE
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17 Nov 2023
Verified review
Excellent service, phoned me back (so many companies wouldn’t bother) lovely helpful lady, full marks😀. Thank you
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8 Oct 2023
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Everything perfect!
Everything perfect - easy to navigate online shop, fast delivery, good tracking information. Really recommended!
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18 Sept 2023
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Really food price for my snowboarding pants and arrived very quick. Would definitely recommend.
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7 Dec 2023
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Website accurate and great price for Dakine backpack with Excellent service and delivery.
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24 Oct 2023
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Very quick dispatch and delivery. Product just as described and value for money.
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28 Sept 2023
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Easy to order, good product info and great notifications on order progress
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29 Jun 2023
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Such an easy site to use and our item was ready really quickly. Thank you.
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28 Oct 2023
Verified review
These people care enough and have high standards. Also nice to deal with.
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2 Dec 2023
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Really helpful. An easy and pleasant experience in buying some new skis
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20 Apr 2023
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Staff are always great to chat to there. Help out when i had questions
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1 Dec 2023
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Great value for money in sale and super fast and efficient delivery
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6 Dec 2023
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Very good price for a demo product - Union high-end FC Binding.
Very good price for a demo product! Very prompt and quick delivery!
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4 Dec 2023
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Excellent stocks of ski kit with knowledgeable and helpful staff.
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9 Oct 2023
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Excellent delivery and returns service and knowledgeable staff.
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