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updated on: 25/06/2022
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Reviews for Winedancer, Jean Juviniere fine wine
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the most relevant positive review
9 months ago
Wonderful selection of quality wines. A perfect gift for a 70th birthday wine lover and the personalised card is a really nice touch. It arrived next day and I received a text to advise me of when the delivery was due. The only thing I would of liked to of been able to buy is an attractive crate or gift box to place the bottles of wine in. I did not see an option for this as a separate purchase, only other wines which automatically came in a box, though not wines I wanted. I have had to buy a gift box elsewhere. I would like it if you could pick and mix which would be good.
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the most relevant critical review
5 months ago
My main issue is with the delivery. The order was made for a 50th birthday and despite initially receiving confirmation that the order would be received in time for the birthday, it was subsequently delayed by 24 hours.
I received a text and e-mail that the delivery had been accepted, untrue the package was left outside my property.
Th delivery fell outside the one hour window I had been advised and I did not receive the notification I requested that I was advised that I was next in the delivery line. In short the delivery service (DHL) was a shambles.
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9 months ago
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9 months ago
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10 months ago
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10 months ago
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11 months ago
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11 months ago
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1 year ago
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1 year ago
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5 months ago
My main issue is with the delivery. The order was made for a 50th birthday and despite initially receiving confirmation that the order would be received in time for the birthday, it was subsequently delayed by 24 hours.
I received a text and e-mail that the delivery had been accepted, untrue the package was left outside my property.
Th delivery fell outside the one hour window I had been advised and I did not receive the notification I requested that I was advised that I was next in the delivery line. In short the delivery service (DHL) was a shambles.
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7 months ago
sadly the wine has not arrived owing to DHL incompetence. Therefore this rating is nothing to do with the sellers, once I have it I may re adjust. I am disappointed in their customer service who have failed to react to my advising of DHL failings though.
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Answer by Winedancer, Jean Juviniere fine wine
7 months ago
Hello, after we contacted DHL, this is now delivered
Verified review
10 months ago
Bought a special bottle of 1971 wine for a 50th birthday. The wine was faulty (corked). Initially they ignored my email asking for help, then said there was nothing they could do.
Incredibly unhelpful. And a waste of £175.
Avoid.
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11 months ago
I ordered this for my dad's 80th birthday in September. I specifically asked for it to be delivered close to the date of his birthday. Instead they despatched it the next day and we were unable to change the date of delivery.
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7 months ago
Although they didn't have the number of bottles of wine I ordered they rang me and suggested an alterative. The delivery was excellent.
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Answer by Winedancer, Jean Juviniere fine wine
7 months ago
Hello, thank you for this review, you said that the service is excellent but you marked it as one star
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1 year ago
Quality is not as expected very plastic looking and box was dirty on arrival.
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7 months ago
Rubbish
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Answer by Winedancer, Jean Juviniere fine wine
7 months ago
Sorry, we did not send this product or take any money from this order