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car2cover.co.ukReviews

: 2,336Excellent

4.89

Reviews for car2cover.co.uk

199 verified reviews in the last 12 months

2,336 total reviews
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the most relevant positive review


10 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call. So my 5 stars is for the customer service received on the telephone. As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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the most relevant critical review


6 months ago
Most policies easy to find and reasonably competitive. As no idea of what would happen if necessary to make a claim have only rated them as Fair
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Reviews for car2cover.co.uk

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(182)
(14)
 Verified review
8 months ago
Nothing of concern. Easy online process and product matches that offered by dealer... but C2C much cheaper.
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 Verified review
1 year ago
Very easy to purchase, clear and easy to understand on website, good value 2nd vehicle I have had cover for.
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 Verified review
11 months ago
The lady I spoke with was informative, polite and knowledgable. A pleasure for someone who knew her stuff.
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 Verified review
1 year ago 
Setting up and buying was easy and a lot cheaper than the main dealer for the same if not better cover.
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 Verified review
1 year ago
Amazing customer service. They were recommended to me for a reason. I’m definitely a customer for life
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 Verified review
1 year ago
I have just purchased cover so far but this was easily facilitated by Tom who was very helpful.
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 Verified review
1 year ago 
Have used yearly for car and motorbikes, great prices, good customer ethic, very good web site.
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 Verified review
11 months ago
Web site very easy to use, able to cancel one policy and take out another without any problems
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 Verified review
1 year ago
Helpful friendly staff Very responsive and efficient Competitive pricing Simple procedure
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 Verified review
9 months ago
I liked the simplicty of taking out 3 policies. The chap that i spoke was very helpful.
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 Verified review
11 months ago
Very helpful lady, dealt efficiently with my quiet. Arranged the gap cover I requested.
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 Verified review
9 months ago
Very knowledgeable, and really helpful in changing my contract - a big thanks to Tom
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 Verified review
8 months ago
The lady who dealt with my order was friendly ,knowledgeable and very professional.
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 Verified review
9 months ago
Such a lovely experience, particularly “Tom” on the phone who was so very helpful
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 Verified review
6 months ago
seemed straightforward to set up and good offer compared to dealership insurance
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9 months ago
Very easy process to renew my car using carry over funds from cancelled policy.
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 Verified review
7 months ago
The GAP insurance options explained really well by Tom. Great customer service
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Answer by car2cover.co.uk
7 months ago
Thank you for your review and feedback! We are pleased to hear that Tom provided great customer service and was able to provide you with all the information you needed. Thank you for your business - much appreciated, and we hope you enjoy your new car!
 Verified review
10 months ago
Website easy to use and costs are significantly less than main dealer offerings
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 Verified review
5 months ago
As first timer user of car2cover I found the website easy to navigate through.
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 Verified review
9 months ago
Very helpful Lady agent who took time to listen and set the GAP insurance up.
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