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car2cover.co.ukReviews

: 2,336Excellent

4.89

Reviews for car2cover.co.uk

199 verified reviews in the last 12 months

2,336 total reviews
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the most relevant positive review


10 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call. So my 5 stars is for the customer service received on the telephone. As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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the most relevant critical review


6 months ago
Most policies easy to find and reasonably competitive. As no idea of what would happen if necessary to make a claim have only rated them as Fair
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Reviews for car2cover.co.uk

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(14)
 Verified review
1 year ago
I recently bought a new car and needed to cancel an existing gap insurance and take out a new one. Tom was very helpful as always and made the process very simple.
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 Verified review
10 months ago 
I have not had to make a claim yet(hopefully won't have to) but getting the policy sorted was very well handled. This is the third time I have used Car2cover.
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 Verified review
7 months ago
The product was explained to me very well - the Advisor was very well informed and explained everything well as to what I wanted to know. Excellent service
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Answer by car2cover.co.uk
7 months ago
Hi, Many thanks for your feedback and review! We are really pleased to hear the car2cover team member you spoke to was helpful and provided all the information you needed. Thank you for your business and we hope you enjoy your new vehicle!
 Verified review
9 months ago 
I have used Car2cover for many years now and they are the best on the market. Great service, great vfm and excellent customer care. They are the best
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 Verified review
10 months ago
Value for money on alloy wheel insurance. Hoping I will never have to use it. However if I were to use it the claims procedure seems straight forward
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 Verified review
6 months ago
Always so helpful wouldn’t go any where else.Took out 2 policies the lady said spoke to was so nice and explained everything I needed to know.
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 Verified review
10 months ago 
This is the second time I have used this company and the customer service is excellent. I found this to be a great cover for gap insurance .
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 Verified review
7 months ago 
The communication was easy and the speed at which the payment was made was quick especially considering it was over the Christmas period
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Answer by car2cover.co.uk
7 months ago
Hi Richard, Many thanks for your feedback! We really appreciate your business and hope you are enjoying your new car!
 Verified review
5 months ago
Website is easy to navigate. Transaction quick. Could do with more information on Insurer on web pages, not embedded in attachments.
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 Verified review
6 months ago
Straightforward and uncomplicated policies. I would have preferred one umbrella policy to cover both alloy and bodywork protection.
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 Verified review
1 year ago 
The customer agent was friendly and knowledgeable. Wasn’t at all pushy with sales and took time to explain things. Highly recommended
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 Verified review
1 year ago 
Straight forward to set up policy - in terms of quality of the product we’ll need to see if you deliver when we have to call on you.
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 Verified review
1 year ago 
Great service from my previous policy when I needed to claim, and setting up a new policy for my new car couldn't have been easier.
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 Verified review
1 year ago
Had to ring up to speak to customer services to find out how to claim my transfer credit dealt with very politely and efficiently
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 Verified review
1 year ago
Been with this company now for quite a while first class service and very polite customer service, would recommend to all.
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 Verified review
10 months ago 
Easy on-line experience.Have used company before and no issues. Would hope this to be the case if a claim was necessary.
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 Verified review
7 months ago
Only just signed up so can't comment on claims but the price is competative and the sign up process was quick and easy.
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Answer by car2cover.co.uk
7 months ago
Hi, Thank you for your feedback and choosing car2cover.co.uk for your insurance policy - we really appreciate your business and hope you enjoy your new vehicle!
 Verified review
10 months ago 
You would be mad not to arrange GAP insurance, must be at least my fifth car covered over the years. Excellent service.
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 Verified review
1 year ago
Good once I spoke to a member of staff. Website was a bit hard to navigate and I was unable to complete my purchase.
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 Verified review
11 months ago
Once again car2cover comes up trumps with service and price.. Been a loyal customer for 8 years. Highly recommend.
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