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car2cover.co.ukReviews

: 2,339Excellent

4.89

Reviews for car2cover.co.uk

196 verified reviews in the last 12 months

2,339 total reviews
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the most relevant positive review


10 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call. So my 5 stars is for the customer service received on the telephone. As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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the most relevant critical review


7 months ago
Most policies easy to find and reasonably competitive. As no idea of what would happen if necessary to make a claim have only rated them as Fair
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Reviews for car2cover.co.uk

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 Verified review
6 months ago 
I've been using this company for quite a few years now. Always had excellent professional service. Compare their policies and in my honest opinion they can't be beaten. Having read the small print this company covers it all. Their prices are so much cheaper than the retailers. Wouldn't dream of looking anywhere else.
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 Verified review
7 months ago
I could get through to a real person very easily! Tom was very good and explained everything to me and sent me an email with my options so I could read and discuss it with my husband. When I called back he was ver efficient in starting my policy immediately. I would recommend this company!
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Answer by car2cover.co.uk
7 months ago
Hi, Thank you for your review and it's great to hear that Tom has provided efficient service :) We hope you enjoy your new car and thank you for your business! Car2Cover Team
 Verified review
9 months ago 
Just taken gap insurance with them. Checked them out online, then phoned. Good to be able to speak to someone for explanation of needs who is obviously in this country, is polite, friendly and very helpful and informative whilst dealing with an oldie! Many thanks, Tom.
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 Verified review
1 year ago 
Overall good buying experience. However disappointed that before buying that a big popup stated £75 free wine voucher with no mention of minimum spend. It's not until insurance has been purchased that they email you stating minimum spend is £115. Quite misleading.
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Answer by car2cover.co.uk
10 months ago
Thank you for your review we appreciate your feedback. The pop-up panel you mention does have an asterisk to highlight there is additional information relating to the offer - and there is an asterisked statement at the bottom of the panel that confirms there is a minimum spend required, plus a link to the wine company's terms and conditions. This offer is one that we provide to our clients on behalf of one of the UK's best wine suppliers. The voucher does have a genuine £75 benefit for those who enjoy good wine. Thanks again for your review and we really appreciate your business!
 Verified review
7 months ago
New Car Cover - All In Under One Roof They offer Gap, tyre, alloy and dent cover under one roof. They even give you a discount if you purchase multiple covers. Easy, fairly priced and good cusomter serivce from my oun personal experience.
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 Verified review
6 months ago
Whenever I need to ring Car 2 Cover they are always very helpful and do exactly what they say. I have no hesitation each time I purchase a new car to purchase Gap insurance with Car 2 Cover. The cover is superb and good value for money
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 Verified review
5 months ago
Comparable policies and great prices when compared to the dealerships. I have taken out 4 policies… hopefully I never have to use them but the process was straightforward and a discount applied when buying multiple products.
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 Verified review
8 months ago
This is a product that you buy never wanting to use however this is the second time I have purchased GAP insurance from this company. It was easy to purchase and at a good price compared to others offering the same product
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Answer by car2cover.co.uk
8 months ago
Thank you for your feedback and choosing car2cover again - we really appreciate your continued support and business, and hope you enjoy your new car!
 Verified review
9 months ago
I rang the number on the web site, the chap that answered could not have been more helpful. Sorted out policies I needed, explained all I needed to know. A nice simple transaction/ Just how I like it.
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 Verified review
6 months ago 
It seems mad for this level of cover not to take out GAP insurance. Over the years I have done it for at least six cars, thankfully no claims but it just gives an added level of comfort and reassurance.
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 Verified review
10 months ago
I called to change my vehicle details - response was quick, efficient and the person I dealt with was polite and very knowledgeable. My business was dealt with effectively and took hardly anytime at all!
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 Verified review
9 months ago
I hate parting with money but I could not have found a better company, I spoke with Elaine who was very helpful and pleasant and gave a great price for gap insurance, I would definitely use them again.
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 Verified review
7 months ago
I’ve been a customer of CAR2COVER for many years. They are always incredibly helpful and courteous. I’ve changed vehicles several times and always a seem less process of transferring the policy over.
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Answer by car2cover.co.uk
7 months ago
Hi, Thank you for your feedback and choosing car2cover again - we really appreciate your continued business. We hope you enjoy your new vehicle! Car2Cover Team
 Verified review
11 months ago 
Delivery would have been 5star had the website not looped back to the start when I clicked 'buy now'. However the contact phone no was answered promptly and the purchase experience was then 5+star!
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Answer by car2cover.co.uk
10 months ago
Thank you for your review, we appreciate your comments. When you click on the 'buy now' button within a quote that has been emailed to you, our system takes you back to the answers you gave - to enable you to make any final changes before purchase. At the point of obtaining a quotation some people use an approximate purchase price or mileage and some may even want to change the period of cover. Taking you back to the beginning - allows you to make those changes. Thanks again for your review and we really do appreciate your business!
 Verified review
9 months ago
I was professionally dealt with by Tom from Car 2 Cover. It was great to know that I was to be reimbursed With unused time in the form of credit from my previous policies with them.
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 Verified review
10 months ago
Good prices, good range of products, UK based customer services and excellent service from Elaine. Far better than buying from car dealerships, who push their products to the hilt.
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 Verified review
9 months ago
my third gap from car to cover. Excellent every time. Great price and service. Friendly flexible staff , Elaine and Tom. Very reasuring and knowledgeable about product and service.
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 Verified review
10 months ago
Very positive buying experience with help from Elaine. The Company seem very professional and seem good value "cosmetic insurance. True test will come if I should need to to claim.
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 Verified review
6 months ago
I rang yesterday morning to change my gap insurance cover and spoke with a very pleasant lady who talked me through the various options and I completed matters in about 15 minutes
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 Verified review
8 months ago
At first I was not sure but telephoned the company and spoken to Tom , after that all my concerns were dismissed and I was happy to make a purchase . Would buy from again
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Answer by car2cover.co.uk
8 months ago
Thank you for your feedback and review and we are really pleased that Tom was able to help you! Thank you for your business and choosing car2cover - we hope you enjoy your new car!