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car2cover.co.ukReviews

: 2,336Excellent

4.89

Reviews for car2cover.co.uk

199 verified reviews in the last 12 months

2,336 total reviews
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the most relevant positive review


10 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call. So my 5 stars is for the customer service received on the telephone. As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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the most relevant critical review


6 months ago
Most policies easy to find and reasonably competitive. As no idea of what would happen if necessary to make a claim have only rated them as Fair
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Reviews for car2cover.co.uk

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(14)
 Verified review
3 months ago
Easy to navigate web site. 5 star rating is well deserved
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 Verified review
3 months ago 
by R H.
Helpful and no pushy salesman.
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 Verified review
3 months ago
Friendly and helpful staff.
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 Verified review
3 months ago
Very helpful on phone
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3 months ago
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3 months ago
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 Verified review
4 months ago
Decided to buy wheel insurance after picking up our new car from the dealer, the repair package was very similar to that offered by the dealer but at a much more competitive price, The website was Intuitive and easy to follow and the whole process completed in about 5 mins.
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 Verified review
4 months ago
Simple on-line process with good supporting information about extent of coverage.
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 Verified review
4 months ago
Easy to use website, Good price flagons cover
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4 months ago
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 Verified review
10 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call. So my 5 stars is for the customer service received on the telephone. As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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 Verified review
8 months ago
I was very apprehensive about using an online company but I’m so glad I did.It was a friend who suggested you after on a previous car he had least , he had used the company he had least his car.He found it was several hundreds of pounds more expensive then your quote.I also was almost tempted to go with the company I purchased my car from and I’m so glad I didn’t.When I saw your quote for the same cover I was amazed at the saving you offered. I found it very easy to complete on line and all my concerns were addressed. I personally recommend to anyone who is also worried just try it and then decide as I’m so glad I did.
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 Verified review
6 months ago
Requested quotations provided satisfactory explain questions and answer full filled customer requirement before purchase your offered policy Cost , clarified about policy excess , if claim arise. And explain procedure in case of policy cancellation . How charges worked and cooling off periods. Provided terms and condition For my satisfaction. Definitely recommend to other friends and family and community to buy Gap insurance. Reliable company. Mr Tom Barley . Best salesman director of company respected person.
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 Verified review
1 year ago 
I strong recommend Car2Cover and the principles of GAP insurance. I had the misfortune to have someone steer into me resulting in my £65,000 new car getting written off. Without Car2Cover and the help and support of Tom my losses would have been huge. I have just purchased my 3rd GAP policy through Car2Cover. I wouldn't consider buying elsewhere. My Primary Insurance broker cannot match Car2Cover.
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 Verified review
11 months ago 
Web site was informative easy to use and the products on offer are what I needed. So price and service seemed comparable with the others in the market place and also a plus by being a local company made my choice much easier to make. Thanks guy n dolls for your package - I hope I will not need to call upon you to assist but the peace and knowledge of knowing that should help be needed I can call.
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 Verified review
1 year ago 
Was a bit hesitant at first as was not sure if claims made here would affect my main insurance? Sites like 'What Car' have indicated they could. Elaine at Car2Cover convinced me this was not the case as she has never heard any of her customers to date having such problems with their own insurance companies. On Elaine's advice, I decided it was safe to join Car2Cover scratch and dent insurance.
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 Verified review
1 year ago 
When l tried to get a quote online l was informed that l couldn’t be insured,l then made a phone call and was told that they could insure me,l had the different leaves of insurance explained and was very happy to take my insurance with them.I have been insured with this company before but l have never needed to make a claim but the reviews have been very positive.John
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 Verified review
10 months ago 
This is the second time I have used this company. Both times my options were explained comprehensively making my decision making process very easy. I found Tom friendly and professional and the quotes given more than competitive than those offered by the main dealer. I would recommend this company and wouldn’t hesitate to use them again.
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 Verified review
5 months ago 
I've been using this company for quite a few years now. Always had excellent professional service. Compare their policies and in my honest opinion they can't be beaten. Having read the small print this company covers it all. Their prices are so much cheaper than the retailers. Wouldn't dream of looking anywhere else.
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 Verified review
7 months ago
I could get through to a real person very easily! Tom was very good and explained everything to me and sent me an email with my options so I could read and discuss it with my husband. When I called back he was ver efficient in starting my policy immediately. I would recommend this company!
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Answer by car2cover.co.uk
7 months ago
Hi, Thank you for your review and it's great to hear that Tom has provided efficient service :) We hope you enjoy your new car and thank you for your business! Car2Cover Team