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car2cover.co.ukReviews

: 2,326Excellent

4.90

Reviews for car2cover.co.uk

237 verified reviews in the last 12 months

2,326 total reviews
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the most relevant positive review


8 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call. So my 5 stars is for the customer service received on the telephone. As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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the most relevant critical review


5 months ago
Most policies easy to find and reasonably competitive. As no idea of what would happen if necessary to make a claim have only rated them as Fair
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Reviews for car2cover.co.uk

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(217)
 Verified review
1 year ago
My contact was polite, efficient, knowledgeable and professional. I would recommend Car2cover...recommend it very highly
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 Verified review
1 year ago 
Excellent service by Tom went through everything as we are both getting older .We will always recommend this to anybody.
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6 months ago
Only just signed up so can't comment on claims but the price is competative and the sign up process was quick and easy.
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Answer by car2cover.co.uk
5 months ago
Hi, Thank you for your feedback and choosing car2cover.co.uk for your insurance policy - we really appreciate your business and hope you enjoy your new vehicle!
 Verified review
9 months ago 
You would be mad not to arrange GAP insurance, must be at least my fifth car covered over the years. Excellent service.
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 Verified review
10 months ago
Good once I spoke to a member of staff. Website was a bit hard to navigate and I was unable to complete my purchase.
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 Verified review
1 year ago
Great flexibility with my GAP insurance, able to transfer a balance from an existing policy to a new 3 year policy!
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 Verified review
1 year ago 
Very straightforward process; being able to transfer some funds from the 'old' policy to the new is really helpful.
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 Verified review
9 months ago
Once again car2cover comes up trumps with service and price.. Been a loyal customer for 8 years. Highly recommend.
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 Verified review
11 months ago
Very easy to purchase, clear and easy to understand on website, good value 2nd vehicle I have had cover for.
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 Verified review
10 months ago
The lady I spoke with was informative, polite and knowledgable. A pleasure for someone who knew her stuff.
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 Verified review
1 year ago 
Setting up and buying was easy and a lot cheaper than the main dealer for the same if not better cover.
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1 year ago
Amazing customer service. They were recommended to me for a reason. I’m definitely a customer for life
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1 year ago
Purchasing experience faultless. But with insurance the test comes on how well they deal with a claim.
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 Verified review
1 year ago
Simple enough process. I did have some queries and my emails were answered quickly and efficiently.
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 Verified review
1 year ago 
Always very easy to do business with. The insurance is very competitive in both price and cover.
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 Verified review
10 months ago
I have just purchased cover so far but this was easily facilitated by Tom who was very helpful.
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 Verified review
11 months ago 
Have used yearly for car and motorbikes, great prices, good customer ethic, very good web site.
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 Verified review
1 year ago
Easy to understand quotes and competitive. I've used them before and the service had been good.
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 Verified review
9 months ago
Web site very easy to use, able to cancel one policy and take out another without any problems
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 Verified review
1 year ago 
Excellent experience, Your agent was very knowledgeable and went through all points raised
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