This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call.
So my 5 stars is for the customer service received on the telephone.
As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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5 months ago
Most policies easy to find and reasonably competitive.
As no idea of what would happen if necessary to make a claim have only rated them as Fair
I have taken insurance from them
Previously as well, they offer the best deals for gap and cosmetic insurance and I never had to claim but the customer care team is very helpful and knowledgeable and I found the website very very user friendly as well. The prices are transparent and same on the portal as well as what advised by the agent on the call. Overall very good experience, would do business with them again.
Easy to use. Four year back to invoice cover half the price of similar main dealership cover for new car.
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8 days ago
The whole process of taking out a cosmetic maintenance plan was very straightforward and excellent value.
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20 days ago
Sensible questions, easy site to use reasonable price. Thank you
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18 days ago
Easy to use website
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10 days ago
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17 days ago
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1 month ago
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2 months ago
Simple on-line process with good supporting information about extent of coverage.
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1 month ago
Easy to navigate web site.
5 star rating is well deserved
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3 months ago
Decided to buy wheel insurance after picking up our new car from the dealer, the repair package was very similar to that offered by the dealer but at a much more competitive price,
The website was Intuitive and easy to follow and the whole process completed in about 5 mins.
I've been using this company for quite a few years now. Always had excellent professional service. Compare their policies and in my honest opinion they can't be beaten. Having read the small print this company covers it all. Their prices are so much cheaper than the retailers. Wouldn't dream of looking anywhere else.
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4 months ago
Whenever I need to ring Car 2 Cover they are always very helpful and do exactly what they say. I have no hesitation each time I purchase a new car to purchase Gap insurance with Car 2 Cover. The cover is superb and good value for money
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4 months ago
Comparable policies and great prices when compared to the dealerships. I have taken out 4 policies… hopefully I never have to use them but the process was straightforward and a discount applied when buying multiple products.
It seems mad for this level of cover not to take out GAP insurance. Over the years I have done it for at least six cars, thankfully no claims but it just gives an added level of comfort and reassurance.
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4 months ago
I rang yesterday morning to change my gap insurance cover and spoke with a very pleasant lady who talked me through the various options and I completed matters in about 15 minutes
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4 months ago
As first timer user of car2cover I found the website easy to navigate through.
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