This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call.
So my 5 stars is for the customer service received on the telephone.
As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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the most relevant critical review
6 months ago
Most policies easy to find and reasonably competitive.
As no idea of what would happen if necessary to make a claim have only rated them as Fair
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Reviews for car2cover.co.uk
9 months ago
Very helpful Lady agent who took time to listen and set the GAP insurance up.
7 months ago
Tom dealt with our business in his usual efficient manner. Well done Tom.
Answer by car2cover.co.uk
7 months ago
Thank you for your review and we are pleased to hear that Tom has provided efficient service once again!
Many thanks for your continued business - we really do appreciate it and hope you enjoy your new vehicle!