Reviews for car2cover.co.uk
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the most relevant positive review
8 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call.
So my 5 stars is for the customer service received on the telephone.
As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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the most relevant critical review
5 months ago
Most policies easy to find and reasonably competitive.
As no idea of what would happen if necessary to make a claim have only rated them as Fair
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Reviews for car2cover.co.uk
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Verified review
11 months ago
Amazing customer service. They were recommended to me for a reason. I’m definitely a customer for life
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1 year ago
Purchasing experience faultless. But with insurance the test comes on how well they deal with a claim.
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1 year ago
Simple enough process. I did have some queries and my emails were answered quickly and efficiently.
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1 year ago
Always very easy to do business with. The insurance is very competitive in both price and cover.
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10 months ago
I have just purchased cover so far but this was easily facilitated by Tom who was very helpful.
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10 months ago
Have used yearly for car and motorbikes, great prices, good customer ethic, very good web site.
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1 year ago
Easy to understand quotes and competitive. I've used them before and the service had been good.
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9 months ago
Web site very easy to use, able to cancel one policy and take out another without any problems
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1 year ago
Excellent experience, Your agent was very knowledgeable and went through all points raised
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Verified review
11 months ago
Helpful friendly staff
Very responsive and efficient
Competitive pricing
Simple procedure
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7 months ago
I liked the simplicty of taking out 3 policies. The chap that i spoke was very helpful.
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10 months ago
Very helpful lady, dealt efficiently with my quiet.
Arranged the gap cover I requested.
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1 year ago
Well backed products delivered in a very professional manor excellent professional team
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Verified review
8 months ago
Very knowledgeable, and really helpful in changing my contract - a big thanks to Tom
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7 months ago
The lady who dealt with my order was friendly ,knowledgeable and very professional.
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7 months ago
Such a lovely experience, particularly “Tom” on the phone who was so very helpful
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5 months ago
seemed straightforward to set up and good offer compared to dealership insurance
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8 months ago
Very easy process to renew my car using carry over funds from cancelled policy.
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6 months ago
The GAP insurance options explained really well by Tom. Great customer service
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Answer by car2cover.co.uk
6 months ago
Thank you for your review and feedback!
We are pleased to hear that Tom provided great customer service and was able to provide you with all the information you needed.
Thank you for your business - much appreciated, and we hope you enjoy your new car!
Verified review
9 months ago
Website easy to use and costs are significantly less than main dealer offerings
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