Reviews for car2cover.co.uk
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the most relevant positive review
10 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call.
So my 5 stars is for the customer service received on the telephone.
As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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the most relevant critical review
6 months ago
Most policies easy to find and reasonably competitive.
As no idea of what would happen if necessary to make a claim have only rated them as Fair
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Reviews for car2cover.co.uk
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Verified review
9 months ago
Very helpful Lady agent who took time to listen and set the GAP insurance up.
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Verified review
7 months ago
Tom dealt with our business in his usual efficient manner. Well done Tom.
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Answer by car2cover.co.uk
7 months ago
Hi,
Thank you for your review and we are pleased to hear that Tom has provided efficient service once again!
Many thanks for your continued business - we really do appreciate it and hope you enjoy your new vehicle!
Verified review
It was easy to cancel one cover and get a new one when I changed my car.
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Straightforward conversation with friendly knowledgeable person
Cheers
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Verified review
9 months ago
Fairly simple to get a quote if a little long winded, works OK though.
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10 months ago
Had a very pleasant experience dealing with Elaine. Very professional.
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Easy. Helpful and got a refund on my old policy when changing over.
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Verified review
10 months ago
Tom was brilliant made it all easy and was a pleasure to deal with
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8 months ago
VEry helpful and always customers put first. What a great company
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Answer by car2cover.co.uk
7 months ago
Thank you for your feedback! It's great to hear we have provided good customer service and satisfaction. Thank you for your business and enjoy your new car!
Verified review
9 months ago
Professional and friendly service, happy to answer any questions
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Verified review
website is easy to complete, and cover is at a competitive price.
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Verified review
6 months ago
Very quick to set up and professional service. Would recommend
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Verified review
7 months ago
Excellent support and information provided
First class service
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Answer by car2cover.co.uk
7 months ago
Hi,
Thank you for your feedback and we are really pleased to hear you are happy with the service and support we have provided.
We hope you enjoy your new car and thank you for your business!
Verified review
10 months ago
Excellent service based on customer service and value for money
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1 year ago
Used for my last 4 cars, great service great cover if required
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Easy to navigate website, honest and easy to follow policies.
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Very helpful, knowledgeable staff. Great cover at good value.
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Verified review
6 months ago
EASY TO OBTAIN QUOTE AND DO BUSINESS WITH VERY HELPFUL STAFF
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Verified review
6 months ago
Effecient and friendly service, great cover for a good price
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Verified review
6 months ago
Very helpful staff and second time I've used then excellent
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