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car2cover.co.ukReviews

: 2,324Excellent

4.90

Reviews for car2cover.co.uk

238 verified reviews in the last 12 months

2,324 total reviews
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the most relevant positive review


8 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call. So my 5 stars is for the customer service received on the telephone. As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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the most relevant critical review


5 months ago
Most policies easy to find and reasonably competitive. As no idea of what would happen if necessary to make a claim have only rated them as Fair
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Reviews for car2cover.co.uk

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 Verified review
7 months ago
I was professionally dealt with by Tom from Car 2 Cover. It was great to know that I was to be reimbursed With unused time in the form of credit from my previous policies with them.
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 Verified review
8 months ago
Good prices, good range of products, UK based customer services and excellent service from Elaine. Far better than buying from car dealerships, who push their products to the hilt.
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 Verified review
7 months ago
my third gap from car to cover. Excellent every time. Great price and service. Friendly flexible staff , Elaine and Tom. Very reasuring and knowledgeable about product and service.
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 Verified review
8 months ago
Very positive buying experience with help from Elaine. The Company seem very professional and seem good value "cosmetic insurance. True test will come if I should need to to claim.
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1 year ago
Helpful and good priced products. Have used before and would use again. Haven’t had to claim yet but have confidence that things will be as straight forward as when purchasing.
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1 year ago 
Excellent GAP product at a very competitive price.The online quoting system is very simple to use.The details of the product purchased are very clear and concise.Thank you
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 Verified review
6 months ago
At first I was not sure but telephoned the company and spoken to Tom , after that all my concerns were dismissed and I was happy to make a purchase . Would buy from again
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Answer by car2cover.co.uk
6 months ago
Thank you for your feedback and review and we are really pleased that Tom was able to help you! Thank you for your business and choosing car2cover - we hope you enjoy your new car!
 Verified review
8 months ago
Customer service excellent,everything explained to me to do with the policy in a friendly and precise manner,all questions answered very professionally and politely
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1 year ago
I recently bought a new car and needed to cancel an existing gap insurance and take out a new one. Tom was very helpful as always and made the process very simple.
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9 months ago 
I have not had to make a claim yet(hopefully won't have to) but getting the policy sorted was very well handled. This is the third time I have used Car2cover.
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 Verified review
5 months ago
The product was explained to me very well - the Advisor was very well informed and explained everything well as to what I wanted to know. Excellent service
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Answer by car2cover.co.uk
5 months ago
Hi, Many thanks for your feedback and review! We are really pleased to hear the car2cover team member you spoke to was helpful and provided all the information you needed. Thank you for your business and we hope you enjoy your new vehicle!
 Verified review
1 year ago
lady who helped me over the phone to purchase this GAP insurance . she was vey helpful company did not ask so many unnecessary question simple and fast
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7 months ago 
I have used Car2cover for many years now and they are the best on the market. Great service, great vfm and excellent customer care. They are the best
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9 months ago
Value for money on alloy wheel insurance. Hoping I will never have to use it. However if I were to use it the claims procedure seems straight forward
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5 months ago
Always so helpful wouldn’t go any where else.Took out 2 policies the lady said spoke to was so nice and explained everything I needed to know.
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1 year ago
Fantastic help wheni rang the office to change my old policy to my new car. Easy to do. And I liked his parting comment "Enjoy your new car".
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9 months ago 
This is the second time I have used this company and the customer service is excellent. I found this to be a great cover for gap insurance .
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 Verified review
6 months ago 
The communication was easy and the speed at which the payment was made was quick especially considering it was over the Christmas period
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Answer by car2cover.co.uk
6 months ago
Hi Richard, Many thanks for your feedback! We really appreciate your business and hope you are enjoying your new car!
 Verified review
5 months ago
Straightforward and uncomplicated policies. I would have preferred one umbrella policy to cover both alloy and bodywork protection.
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 Verified review
11 months ago 
The customer agent was friendly and knowledgeable. Wasn’t at all pushy with sales and took time to explain things. Highly recommended
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