atenlighting.co.ukReviews:
336 reviews in the last 12 months2,607 total reviews
Excellent
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Top positive review
2 May 2023
Verified review
As with previous Alten purchases my test light arrived promptly and safely packaged.
Excellent build quality with echo’s of the look of an Apple IPhone with a smooth glazed face with a black glossy perimeter surrounding the light diodes.
Unfortunately I had to match it with a cheapie looking galvanised pole mounting (supplied by A N Other) which experience dictates will rust.
Longer term? Well it’s just been installed as a test in a storage yard. So if it performs we will buy lots more and no doubt there will be an updated part II review.
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Top negative review
6 Mar 2024
Verified review
This company advertises a single Festoon LED bulb as 3 LED thereby creating the impression that you'll be 3 Festoon LED bulbs. Awful
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Reviews for atenlighting.co.uk
6 Mar 2024
Verified review
This company advertises a single Festoon LED bulb as 3 LED thereby creating the impression that you'll be 3 Festoon LED bulbs. Awful
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Answer by atenlighting.co.uk
8 Mar 2024
Sorry to hear you did not read the listing for the 3 LED festoon lamp that you puchased. If you would like to get in touch we would be happy to refund if you return it to us.
19 Nov 2023
Verified review
Never heard from them since I ordered and paid.
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Answer by atenlighting.co.uk
8 Feb 2024
We received your order on a Saturday evening and the order email was immediatley generated and sent to your email address. We packed and sent your order via Royal Mail's tracked 24 service the following Monday and it is tracked as delivered to your delivery address Tuesday. A google map review along with the delivery photo shows that it ws delivered to the delivery address. We have receieved no communcaiton from you other than the order, please email if you are unhappy and we will do what we can but you received the order well within the quoted delivery time frame?
7 Sept 2023
Verified review
Item hasn't arrived!
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Answer by atenlighting.co.uk
11 Sept 2023
I am sorry to hear that you have not received your order. After leaving this negative review on 7th September you emailed on 9th September to let us know that you have not received your order. Following from your email, we checked the order and have replied confirming that your order left in the first class post the day after ordering. We have requested that you confirm your delivery address and have also offered to resend the order once the address is confirmed.