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Lifelab TestingReviews

: 436Good

3.97

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certified since: 08/07/2019
updated on: 16/08/2022
Lifelab Testing is checked and certified according to the Trusted Shops quality criteria
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certified since: 08/07/2019
updated on: 16/08/2022
Lifelab Testing is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Lifelab Testing, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Lifelab Testing

52 verified reviews in the last 12 months

436 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


2 months ago
This was the second test for me, following one last year, and a new test for my partner and daughter. The test is a real eye opener when it comes to understanding the foods that really affect you and being able to make choices that can improve your life. Being able to address the issues and find that a relief for the chronic fatigue that I have suffered, just be removing the food triggers, has been phenomenal. The items that were problematic, for all of us, would have been difficult to determine without the help of the test. It gives you a good starting point for observing the affects of those foods more closely. There were only 1 or 2 items that I would also have liked to know about, which may not be relevant to this test, but sugars and gelatin are additional factors that are of interest.
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the most relevant critical review


12 days ago
Overall a very poor experience. Took them almost a month to send the kit, apparently the first one got lost somewhere not sure where. They promised to send another on within 48hrs recorded delivery and that my results would be available within 48hrs of receiving it. Well sent my bloods on Monday no results until I chased on Friday, the tracking system said they had not received anything. By Monday I messaged again, received an email saying the results were ready went on the website no results to be seen. Messaged again and the guy updated my results within 15mins. Possibly the only reason why it even got a star. Although it was a lot of hassle and took me more than a month and a half to get a simple blood work done, the chat service was the only thing that was great about this whole experience.
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Reviews for Lifelab Testing

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(28)
(10)
 Verified review
9 months ago
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Answer by Lifelab Testing
9 months ago
Thank you for the review, we really appreciate it!
 Verified review
10 months ago
The product delivery and customer service was very good although you do have to chase to the free nutrition review which I feel is slightly unethical as it’s part of the package. The nutritionist was clearly very knowledgeable and I was interested in her feedback. I am however slightly skeptic about the results as things which I have eaten for years without an issue showed as an allergy.
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Answer by Lifelab Testing
9 months ago
Thank you for the review, we really appreciate it! We're glad you found the testing quick and easy and are happy with our customer service. Due to a high number of customers choosing to take some time after receiving their results before taking up their nutritional therapist session, these are free for the customer to contact our team to arrange in their own time. We're happy to hear you found the service was helpful!
 Verified review
10 months ago
Easy and effective. A fantastic product and service.
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Answer by Lifelab Testing
9 months ago
Thank you for the 5-stars! We're so glad we could get you the results you needed!
 Verified review
10 months ago
still haven't got round to trying it but they helper me when I needed it Great customer service Great product great idea
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Answer by Lifelab Testing
9 months ago
Thank you for your review. We are glad your customer service experience has been positive. If you do require any further assistance when completing your test, please do not hesitate to contact the team, who are more than happy to help!
 Verified review
11 months ago
Amazing.now I know what I’m allergic or intolerant to am feeling so much better!!!
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Answer by Lifelab Testing
9 months ago
Thank you for the 5-stars! We're so glad we could get you the results you needed!
 Verified review
11 months ago
I had been struggling with foods and had been looking at trying an intolerance/allergy test for a while. I had previously cut out dairy from my diet but never had it confirmed this was the issue. My results showed 100 for intolerance to dairy, so I am confident now with my choices and the accuracy of the test. It also showed some other mild allergies, which I was unaware of, but now make sense!
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Answer by Lifelab Testing
9 months ago
Thank you very much for your review. We are happy to hear the testing has been helpful for you!
 Verified review
1 year ago
I had an issue with the needle being too small to get the amount of blood required, but the live chat was very helpful and the issue was sorted very quickly.
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Answer by Lifelab Testing
9 months ago
Thank you for your review! We are glad your testing experience has been positive!
 Verified review
1 year ago
Bit slow getting the kit out but did process the test quite quickly and the results have been proved accurate so overall very pleased.
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Answer by Lifelab Testing
1 year ago
Thank you for your review! I am very sorry the test kit took some time to reach you. The order was dispatched on the Friday before a bank holiday Monday on a tracked 48 hour delivery and therefore would have delayed the kit arriving by a day, in addition to the weekend. We are very happy to hear you found the testing both quick and helpful!
 Verified review
1 year ago 
Pleased I took the test. I found out I have casein intolerance and egg white. Cutting out dairy has made a huge difference to my IBS.
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Answer by Lifelab Testing
9 months ago
Thank you for your review. We are glad our testing could help!
 Verified review
1 year ago 
Ordering, delivery and instructions were good. I had great difficulty getting any blood droplets out. We used the two needles that were supplied but had to resort to sterilising needles and after the fourth finger managed to get the required amount of blood. The results were very interesting and mostly what I had thought although there were a couple of surprises.
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Answer by Lifelab Testing
9 months ago
Thank you for the review! We're so glad we could get you the results you needed!
 Verified review
1 year ago 
Easy service and very quick
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Answer by Lifelab Testing
9 months ago
Thank you for the review, we really appreciate it! We're happy you found the test simple, and your testing was completed quickly. We are glad we could help!
 Verified review
1 year ago
Good
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Answer by Lifelab Testing
9 months ago
Thank you for the review, we really appreciate it!
 Verified review
1 year ago
Excellent for everything
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Answer by Lifelab Testing
9 months ago
Thank you for the review, we really appreciate it! We're happy you found the testing helpful!
 Verified review
1 year ago
Will definitely be using again
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Answer by Lifelab Testing
9 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
1 year ago
I have eczema and roughly knew what foods and other things to avoid but needed scientific confirmation. Drawing blood from just the two given finger launcets wasn't enough so I bought a diabetic finger prick pen from Boots and really tried to increase my heart rate with more intense exercise. Despite this, I still think it was valuable for me
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Answer by Lifelab Testing
9 months ago
Thank you for your review. We are glad the testing has helped!
 Verified review
1 year ago
Pleased with this purchase and good customer service support.
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Answer by Lifelab Testing
9 months ago
Thank you for your review. We are glad your experience has been positive!
 Verified review
1 year ago
Very good service but would have been better if there was a key to explain the symbols used.
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Answer by Lifelab Testing
9 months ago
Thank you for the 5-stars! We're so glad we could get you the results you needed!
 Verified review
1 year ago
Maria gave a good background on intolerances and advice on how to manage the intolerances.
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Answer by Lifelab Testing
9 months ago
Thank you for your review. We are glad your testing experience has been positive.