Reviews for lifelabtesting.com
4.53/5.00
Excellent
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lifelabtesting.com - Lifelab Testing can discover your allergies and intolerances with a simple at-home blood testing kit.
Lifelab testing are the highest rated Allergy Testing company in the UK, and all our tests are exclusive to us. Our highest recommended test is our Complete Body test, this offers an all-round picture of what allergies or intolerances that may be affecting you.
Our knowledge and expertise as a company and our desire to help our customers lead happier, healthier lives makes us exceptional at what we do.
We strive for the very best accuracy and repeatability in our testing. We test the most commonly allergenic food and inhalant items as well as the most commonly intolerant food items, which are also the items that feature most heavily in our diets.
You can follow every step of the process on the online dashboard. You can contact us with your questions 24/7 via live chat. And once you have your results we’re on hand to help you implement these into your daily life.
Lifelab Testing has grown rapidly since being founded in the UK. The company now holds a presence in both Australia and the USA, and this is testament to our ability to cater to all customers.
Contact
Lifelab Testing LTD
PO Box 8164
DE74 2BZ Derby
United Kingdom
Trade register
Companies House 11011268
What other customers say about their experience with lifelabtesting.com
2021-09-22T20:17:36Z 3 days ago
Ordering, delivery and instructions were good. I had great difficulty getting any blood droplets out. We used the two needles that were supplied but had to resort to sterilising needles and after the fourth finger managed to get the required amount of blood.
The results were very interesting and mostly what I had thought although there were a couple of surprises.
Verified review|
2021-09-12T08:51:00Z 14 days ago
I have eczema and roughly knew what foods and other things to avoid but needed scientific confirmation. Drawing blood from just the two given finger launcets wasn't enough so I bought a diabetic finger prick pen from Boots and really tried to increase my heart rate with more intense exercise. Despite this, I still think it was valuable for me
Verified review|
2021-08-10T10:58:10Z 2 months ago
Struggled to get the required amount of blood - used both spikes’ but could have done with a 3rd one- need to follow the instructions more closely re exercising to get blood pumping!
Results come through quickly. Alarmed at how many intolerances I have- all dairy/most pulses and lemon?! But after 2 weeks of not suffering any IBS issues I do believe it’s working.. still early days -
Verified review|
2021-06-12T08:22:26Z 4 months ago
Its the after care I am not happy with. It includes a half hour consultation but I was the one to contact you. You couldn't fit me in but trying to g=et an appointment is random. All I need is when your available so I can book it, going backwards and forwards is a waste of time to all.
Verified review|
2021-04-12T20:59:15Z 6 months ago
The test results were good and well explained. However, the drawing of blood proved to be difficult and we needed more needles than were provided.
Verified review|
2021-03-28T13:40:12Z 6 months ago
Easy to do and results returned quickly
Verified review|
2021-03-20T00:02:02Z 7 months ago
No one has got back up me about a follow up diet and an appointment.so il look elsewhere if I don't hear something in 2 dsys
Verified review|
2021-03-15T08:31:40Z 7 months ago
Quick to get the product out and easy to use but very slow on results, and had to chase a number of times, also the offer of speaking nutritionist is not automatic after results.... very much if you don’t ask you won’t get !! Didn’t feel it was the best company to go with.
Verified review|
2021-03-09T08:55:44Z 7 months ago
Really impressed with the company, they sent another test out when I was unable to get any blood the first attempt and interesting results
The reason for 1 less star on goods and services is: 1) I never received a confirmation email for my results being ready, had to continually log in to check.
2) I was sold a nutritional follow up and have received nothing on this, I feel I may have to chase.
Verified review|
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Answer by lifelabtesting.com
6 months ago
Thank you for the four stars; we're so pleased we could help!
Just to help, 1, you are completely right; we did lose the connection for these alerts; this is now fixed, so thank you for bringing this to our attention.
2, as explained in your results, your NT session is for whenever you want; simply email info@lifeleabtesting.com, and we can organise this for you.
Thank you!
2021-02-23T22:08:20Z 8 months ago
I was disappointed by the lack of communication from lifelab. Once I had sent back the test, I received no notifications via email as I expected. I had to contact the helpline on several occasions to check at what stage my testing was at. I was finally informed 2 weeks later that I could find my results online.
Verified review|
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Answer by lifelabtesting.com
6 months ago
We thank you for bringing this to our attention, we have now fixed this. Thank you.
2020-12-28T10:40:21Z 9 months ago
Would have been a higher rating, if when contacting the help desk they hadn't said they were unable to track receipt of my sample and then results were published the next day
Verified review|
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Answer by lifelabtesting.com
8 months ago
Thank you Phil, we're glad we could help you, unfortunately due to COVID we are down to minimal staff, but our testing team is still working at full capacity.
2020-12-17T23:02:32Z 10 months ago
Overall it was a very good service & once I submitted my blood sample it only took 9 days for me to receive my results & a detailed report. However what I do have issue with is how I was expected to obtain my blood sample. I followed exactly the procedure outlined on what I should do to obtain my blood sample but it didn't work.
Verified review|
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Answer by lifelabtesting.com
8 months ago
Thank you for your review, we're glad you chose our service, and we're pleased you managed to get your blood out, despite the issues!
2020-12-14T18:17:21Z 10 months ago
Excellent service overall. Minor hiccup, the blood bottle was missing so they sent another whole package. Surprising results you may not even know about. Recommend the full test for allergies and intolerances.
Verified review|
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Answer by lifelabtesting.com
10 months ago
Thank you so much for getting in touch, we really appreciate your review. As a business, we are always looking for ways to develop and grow, and it’s feedback like this that really help us. We use an external company for kit creation, so we will speak to them to ensure this doesn't happen in the future. Thank you.
2020-12-07T06:14:22Z 10 months ago
The only thing that was very difficult was blood sample on a 8 year old..so we had to go see a nurse to do it for us
Verified review|
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Answer by lifelabtesting.com
10 months ago
Thank you for reaching out, we're so pleased you like our service.
Reviews for lifelabtesting.com
4.53/5.00
Excellent
How is the rating calculated?
Trustmark for lifelabtesting.com
Status:
updated on: 25/09/2021
certified since: 08/07/2019
lifelabtesting.com is checked and certified according to the Trusted Shops quality criteria
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At lifelabtesting.com, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more
Details about lifelabtesting.com
lifelabtesting.com- Logo - reviews
lifelabtesting.com - Lifelab Testing can discover your allergies and intolerances with a simple at-home blood testing kit.
Lifelab testing are the highest rated Allergy Testing company in the UK, and all our tests are exclusive to us. Our highest recommended test is our Complete Body test, this offers an all-round picture of what allergies or intolerances that may be affecting you.
Our knowledge and expertise as a company and our desire to help our customers lead happier, healthier lives makes us exceptional at what we do.
We strive for the very best accuracy and repeatability in our testing. We test the most commonly allergenic food and inhalant items as well as the most commonly intolerant food items, which are also the items that feature most heavily in our diets.
You can follow every step of the process on the online dashboard. You can contact us with your questions 24/7 via live chat. And once you have your results we’re on hand to help you implement these into your daily life.
Lifelab Testing has grown rapidly since being founded in the UK. The company now holds a presence in both Australia and the USA, and this is testament to our ability to cater to all customers.
Contact
Lifelab Testing LTD
PO Box 8164
DE74 2BZ Derby
United Kingdom
Trade register
Companies House 11011268