Lifelab Testing- Logo - reviews

Lifelab Testing
Reviews:

46 reviews in the last 12 months538 total reviews  

3.96
Good

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Top positive review

17 Nov 2023
 Verified review
Relatively quick delivery. Had to read instructions a few times, wasn’t abundantly clear but overall good experience and would probably recommend.- Test was for Ovarian Cancer, thankfully negative!

Top negative review

11 Oct 2023
 Verified review
Good Afternoon. I am hoping you might be able to help me. I have to be honest I was so surprised and quite shocked to get the results I received from you. All my life I have suffered with intolerances and allergies. But to my surprise everything that I know I have a problem with did not show up in any way, shape, or form. I am honestly wondering if my blood was delayed in the post or something like that? I hope I will receive a reply from you. Thank you for reading. Kind regards. S E Robbins
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Reviews for Lifelab Testing

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4 days ago
 Verified review
The nutritionist appointment was extremely helpful and enlightening. The timeline between ordering online, receiving my test, sending it back and receiving my results was fast.
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11 Mar 2024
 Verified review
Easy to follow test, fast delivery. Good for peace of mind
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SO
Steven O.
Wolverhampton
2 Mar 2024
 Verified review
product unsuitable for home testing
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5 Mar 2024
 Verified review

Not a straight forward

The kit was to technical
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9 Feb 2024
 Verified review
very happy about how quick my results came back and the link to book my nutrition appointment was handy!!
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13 Feb 2024
 Verified review

Quick Easy and Clear

I like that it was quick and easy. The instructions were clear.
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9 Feb 2024
 Verified review
So quick and easy!!
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9 Feb 2024
 Verified review
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26 Jan 2024
 Verified review
Quick and helpful
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30 Nov 2023
 Verified review
Easy to use and quick response
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Answer by Lifelab Testing
12 Jan 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
14 Dec 2023
 Verified review
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Answer by Lifelab Testing
12 Jan 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
6 Dec 2023
 Verified review
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Answer by Lifelab Testing
12 Jan 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
29 Nov 2023
 Verified review
I paid to find out what intolerances my child has and the results reacted to all the foods he ear and the foods he does not appeared negative. Then the team explained that test reacts to the food we eat often and it may not be intolerance. I requested refund and nothing. Avoid.
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Answer by Lifelab Testing
28 Feb 2024
Hi Yana, thank you for your review. I am very sorry to hear that you are not completely satisfied with the testing and service. I can see from your correspondence with our team that you were concerned that foods your child has not consumed did not show. Our team explained this is because IgG is dependent on memory and if the food has not been consumed in some time, it is less likely to show on a blood test. This is the same for similar tests of this type, including coeliac and lactose intolerance testing. For this reason, a food item consumed recently is more likely to be detected as a reactive food item. However, this is not to be confused with the testing only identifying foods a person has consumed recently, but rather reactive foods they have consumed recently. As part of your Complete package, you are eligible for a free 30-minute consultation with one of our nutritional therapists to discuss your test results. Our BANT registered nutritional therapists can answer any questions or queries you may ave related to the results. I can see our team offered to book this in for you, but you have not yet taken advantage of this offer. If you would like to book this in, please do respond to our team's email and we will be happy to get this booked in for you. Donna Customer Service Manager
17 Nov 2023
 Verified review
Relatively quick delivery. Had to read instructions a few times, wasn’t abundantly clear but overall good experience and would probably recommend.- Test was for Ovarian Cancer, thankfully negative!
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Answer by Lifelab Testing
12 Jan 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
21 Aug 2023
 Verified review
The practicality of the test was brilliant and instructions to take the test were very comprehensive and easy to follow. My results came within a couple of days of posting. The quality of the report was very good, however highlighted a non-allergy to dust mites which previously appeared as positive in other hospital tests. I am still awaiting my 30 mins free advice call from the consultant.
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Answer by Lifelab Testing
17 Sept 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@lifelabtesting.com Thanks again for the great review! Donna, Customer Service Manager
13 Oct 2023
 Verified review
For long time now been wondering if I had any food intolerance issues and couldn't get tested through my gp so used lifelab n it's confirmed what I already suspected, now things change for the better hopefully now I know I'm intolerance to wheat n spelt thank you lifelab tests
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Answer by Lifelab Testing
17 Oct 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! We are glad you found the testing helpful and informative and it could confirm your suspicions! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any questions, please don't hesitate to reach out to info@lifelabtesting.com Thanks again for the great review! Donna, Customer Service Manager
25 Apr 2023
 Verified review
AFTER RECEIVING YOUR RESULTS AND REMOVING CERTAIN FOODS FROM MY DIET I HAVE SEEN A VAST IMPROVEMENT IN MY CONDITION
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Answer by Lifelab Testing
25 Apr 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@lifelabtesting.com Thanks again for the great review! Donna, Customer Service Manager
5 Sept 2023
 Verified review
Well worth the price, easy to do with the instructions and clear report and easy to read
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Answer by Lifelab Testing
17 Sept 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@lifelabtesting.com Thanks again for the great review! Donna, Customer Service Manager
10 Sept 2023
 Verified review
Excellent service, efficient and thorough, I would highly recommend this company.
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Answer by Lifelab Testing
11 Sept 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@lifelabtesting.com Thanks again for the great review! Donna, Customer Service Manager
17 Jun 2023
 Verified review
Reasonable price. Very quick results, helped guide needed changes in my diet
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Answer by Lifelab Testing
30 Jun 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@lifelabtesting.com Thanks again for the great review! Donna, Customer Service Manager