Lifelab Testing- Logo - reviews

Lifelab TestingReviews

: 432Good

4.10

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 08/07/2019
updated on: 07/07/2022
Lifelab Testing is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Lifelab Testing, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 08/07/2019
updated on: 07/07/2022
Lifelab Testing is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Lifelab Testing, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Lifelab Testing

56 verified reviews in the last 12 months

432 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


11 days ago
This was the second test for me, following one last year, and a new test for my partner and daughter. The test is a real eye opener when it comes to understanding the foods that really affect you and being able to make choices that can improve your life. Being able to address the issues and find that a relief for the chronic fatigue that I have suffered, just be removing the food triggers, has been phenomenal. The items that were problematic, for all of us, would have been difficult to determine without the help of the test. It gives you a good starting point for observing the affects of those foods more closely. There were only 1 or 2 items that I would also have liked to know about, which may not be relevant to this test, but sugars and gelatin are additional factors that are of interest.
Report review

Show all positive reviews

the most relevant critical review


5 months ago
Still waiting on a response to my email requesting a refund. Results contradicted tests ran by GP. Really poor realiabity with results. Nutritionist picked what she thought I was allergic to out of the numerous things it showed on the results. Suggested an elimination diet, again highlighting the poor realiabity of blood work. Rang helpline had no answer. Online team were quick to respond and helpful but that's the only positive in my experience.
Report review

Show all critical reviews

Reviews for Lifelab Testing

Filter 
Sort by Latest first 
 Verified review
10 months ago
The Lifelab testing showed multiple IgE inhalant allergies plus cross reacting and other foods - 28 out of the 40 tested showed a problem. In order not to exclude large areas of my diet and to check,, I followed up with an ISAC component allergen test for 112 allergens at a well respected large laboratory in London and that test didn't show any IgE reactions at all. Who am I supposed to believe?
Report review
Answer by Lifelab Testing
7 months ago
Thank you for the review. Our team did reach out via email to advise on the difference between the tests undertaken. As the different labs test for different components, the two test reports cannot be compared. If you do have any further questions or concerns, please do not hesitate to contact our customer service team at info@lifelabtesting.com
 Verified review
10 months ago
Will definitely be using again
Report review
Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
10 months ago
I have eczema and roughly knew what foods and other things to avoid but needed scientific confirmation. Drawing blood from just the two given finger launcets wasn't enough so I bought a diabetic finger prick pen from Boots and really tried to increase my heart rate with more intense exercise. Despite this, I still think it was valuable for me
Report review
Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad the testing has helped!
 Verified review
10 months ago
Not worth
Report review
Answer by Lifelab Testing
7 months ago
Thank you for your review. We are sorry to hear you did not find the service positive. If you do have any queries or complaints, we would love to hear from you as we are constantly looking for ways to improve the service! info@lifelabtesting.com
 Verified review
11 months ago
Not useful for me
Report review
Answer by Lifelab Testing
7 months ago
Thank you for your review. We are sorry to hear the testing was not helpful for you. If you do have any queries or complaints, we would love to hear from you as we are constantly looking for ways to improve the service! info@lifelabtesting.com
 Verified review
11 months ago
Pleased with this purchase and good customer service support.
Report review
Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your experience has been positive!
 Verified review
11 months ago
Very good service but would have been better if there was a key to explain the symbols used.
Report review
Answer by Lifelab Testing
7 months ago
Thank you for the 5-stars! We're so glad we could get you the results you needed!
 Verified review
11 months ago
Maria gave a good background on intolerances and advice on how to manage the intolerances.
Report review
Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
1 year ago 
Struggled to get the required amount of blood - used both spikes’ but could have done with a 3rd one- need to follow the instructions more closely re exercising to get blood pumping! Results come through quickly. Alarmed at how many intolerances I have- all dairy/most pulses and lemon?! But after 2 weeks of not suffering any IBS issues I do believe it’s working.. still early days -
Report review
Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
1 year ago
Satisfied with the delivery of the test result however the process was not as seamless as it is supposed to be. - The status of the test kit did not synchronise. It has never changed to 'in the lab' - 'processing'. - My test has included a consultation with nutritionist but I have never receieved as such.
Report review
Answer by Lifelab Testing
1 year ago
Hi, we are very sorry for the error from the lab, not updating. However the NT appointment is for you to book, and our Customer Service team have phoned you twice to try and make this appointment. We hope once you speak to the team, you'll be so kind as to amend this review.
 Verified review
1 year ago
Excellent customer service from start to finish. The consultation was very informative.
Report review
Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
1 year ago
Fast delivery back and forth. A bit disappointed there wasn’t more foots being tested.
Report review
Answer by Lifelab Testing
7 months ago
Thank you for the 5-stars! We're so glad we could get you the results you needed!
 Verified review
1 year ago
The package was delivered very quickly and instructions were very clear. Simple to return and results were issued very quickly. Excellent service and highly recommended
Report review
Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
1 year ago 
Amazing service , highly recommend
Report review
Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
1 year ago 
Fantastic service all round Found out I am intolerant to eggs Makes my life easier now I no
Report review
Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
1 year ago
great
Report review
Answer by Lifelab Testing
6 months ago
Thank you for your review. We are glad your testing experience has been positive.