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Lifelab TestingReviews

: 432Good

4.10

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certified since: 08/07/2019
updated on: 07/07/2022
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certified since: 08/07/2019
updated on: 07/07/2022
Lifelab Testing is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Lifelab Testing, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Lifelab Testing

56 verified reviews in the last 12 months

432 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


11 days ago
This was the second test for me, following one last year, and a new test for my partner and daughter. The test is a real eye opener when it comes to understanding the foods that really affect you and being able to make choices that can improve your life. Being able to address the issues and find that a relief for the chronic fatigue that I have suffered, just be removing the food triggers, has been phenomenal. The items that were problematic, for all of us, would have been difficult to determine without the help of the test. It gives you a good starting point for observing the affects of those foods more closely. There were only 1 or 2 items that I would also have liked to know about, which may not be relevant to this test, but sugars and gelatin are additional factors that are of interest.
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the most relevant critical review


5 months ago
Still waiting on a response to my email requesting a refund. Results contradicted tests ran by GP. Really poor realiabity with results. Nutritionist picked what she thought I was allergic to out of the numerous things it showed on the results. Suggested an elimination diet, again highlighting the poor realiabity of blood work. Rang helpline had no answer. Online team were quick to respond and helpful but that's the only positive in my experience.
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Reviews for Lifelab Testing

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 Verified review
6 months ago
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Answer by Lifelab Testing
6 months ago
Thank you for your review. We are glad your experience has been positive.
 Verified review
6 months ago
Reasonably priced
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Answer by Lifelab Testing
6 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
6 months ago
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Answer by Lifelab Testing
6 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
7 months ago
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Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
7 months ago
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Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad your testing experience has been positive.
 Verified review
8 months ago
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Answer by Lifelab Testing
8 months ago
Thank you for the review, we really appreciate it!
 Verified review
9 months ago
The product delivery and customer service was very good although you do have to chase to the free nutrition review which I feel is slightly unethical as it’s part of the package. The nutritionist was clearly very knowledgeable and I was interested in her feedback. I am however slightly skeptic about the results as things which I have eaten for years without an issue showed as an allergy.
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Answer by Lifelab Testing
8 months ago
Thank you for the review, we really appreciate it! We're glad you found the testing quick and easy and are happy with our customer service. Due to a high number of customers choosing to take some time after receiving their results before taking up their nutritional therapist session, these are free for the customer to contact our team to arrange in their own time. We're happy to hear you found the service was helpful!
 Verified review
9 months ago
Easy and effective. A fantastic product and service.
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Answer by Lifelab Testing
8 months ago
Thank you for the 5-stars! We're so glad we could get you the results you needed!
 Verified review
9 months ago
still haven't got round to trying it but they helper me when I needed it Great customer service Great product great idea
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Answer by Lifelab Testing
8 months ago
Thank you for your review. We are glad your customer service experience has been positive. If you do require any further assistance when completing your test, please do not hesitate to contact the team, who are more than happy to help!
 Verified review
9 months ago 
Useless would never try and use these again.
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Answer by Lifelab Testing
9 months ago
Thank you for your feedback. From correspondence with our team, we have confirmed your sample was no longer suitable for testing on arrival at our lab. Our team made contact to arrange a replacement kit free of charge for you. As a refund was your preferred option, our accounts team processed this as a priority. We are very sorry you did not wish to complete the testing and wish you all the best.
 Verified review
9 months ago
Amazing.now I know what I’m allergic or intolerant to am feeling so much better!!!
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Answer by Lifelab Testing
8 months ago
Thank you for the 5-stars! We're so glad we could get you the results you needed!
 Verified review
9 months ago
I had been struggling with foods and had been looking at trying an intolerance/allergy test for a while. I had previously cut out dairy from my diet but never had it confirmed this was the issue. My results showed 100 for intolerance to dairy, so I am confident now with my choices and the accuracy of the test. It also showed some other mild allergies, which I was unaware of, but now make sense!
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Answer by Lifelab Testing
7 months ago
Thank you very much for your review. We are happy to hear the testing has been helpful for you!
 Verified review
10 months ago
I had an issue with the needle being too small to get the amount of blood required, but the live chat was very helpful and the issue was sorted very quickly.
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Answer by Lifelab Testing
7 months ago
Thank you for your review! We are glad your testing experience has been positive!
 Verified review
10 months ago 
The kit requires you to provide quite a lot of blood. Two lancets are provided. I found it impossible, despite following their instructions to the letter. I returned the kit and asked for a refund. I was offered more lancets. Not fit for purpose I'm afraid.
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Answer by Lifelab Testing
10 months ago
Thank you for your review. I am pleased to confirm we have listened to and acted on the feedback provided by customers regarding our lancets. We do now have a new supplier of much more effective lancets. Our team would be happy to dispatch a replacement vial and new lancets to you to complete your testing and have been in contact again via email. I hope this helps.
 Verified review
10 months ago
Bit slow getting the kit out but did process the test quite quickly and the results have been proved accurate so overall very pleased.
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Answer by Lifelab Testing
10 months ago
Thank you for your review! I am very sorry the test kit took some time to reach you. The order was dispatched on the Friday before a bank holiday Monday on a tracked 48 hour delivery and therefore would have delayed the kit arriving by a day, in addition to the weekend. We are very happy to hear you found the testing both quick and helpful!
 Verified review
10 months ago 
Pleased I took the test. I found out I have casein intolerance and egg white. Cutting out dairy has made a huge difference to my IBS.
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Answer by Lifelab Testing
7 months ago
Thank you for your review. We are glad our testing could help!
 Verified review
10 months ago 
Ordering, delivery and instructions were good. I had great difficulty getting any blood droplets out. We used the two needles that were supplied but had to resort to sterilising needles and after the fourth finger managed to get the required amount of blood. The results were very interesting and mostly what I had thought although there were a couple of surprises.
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Answer by Lifelab Testing
7 months ago
Thank you for the review! We're so glad we could get you the results you needed!
 Verified review
10 months ago 
Easy service and very quick
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Answer by Lifelab Testing
7 months ago
Thank you for the review, we really appreciate it! We're happy you found the test simple, and your testing was completed quickly. We are glad we could help!
 Verified review
10 months ago
Good
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Answer by Lifelab Testing
7 months ago
Thank you for the review, we really appreciate it!
 Verified review
10 months ago
Excellent for everything
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Answer by Lifelab Testing
7 months ago
Thank you for the review, we really appreciate it! We're happy you found the testing helpful!