Reviews for samurai-sports.com



Excellent

4.74/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 133 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 186 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Excellently in every aspect.
5.00
Excellent

great goods, good quality, competetive price, quick delivery...
5.00
Excellent

Despite giving the courier an instruction to leave the parcel in a designated place, which was one of the options offered to me, the driver refused to carry out my instruction. You should get rid of DPD.
4.00
Good

Great delivery but overpriced for a shirt
5.00
Excellent

Excellent service
5.00
Excellent

Garment, sunsuit, was good, only drawback was the delicate pocket linings that appeared very weak in comparison to the rest of the garment.
4.33
Good

Arrived very quickly, next day, and embroidered names were excellent quality
5.00
Excellent

First class Firm& products
5.00
Excellent

mgsr
5.00
Excellent

Very helpful and nice to be able to talk to someone rather than just online
5.00
Excellent

Excellent service . Top quality goods
5.00
Excellent

Fantastic service prompt delivery
5.00
Excellent

I find this shop to be one of my favourites online very good quality and friendly staff especially rose I.would definitely recommend this shop
5.00
Excellent

Really happy with bag and quick delivery
5.00
Excellent

All good
5.00
Excellent

A great shirt and good quality and the sizes are as they should be. Delivered quickly as well.
5.00
Excellent

Took over two weeks and several prompting to get my order sent and that was without one item that was out of stock (despite being in stock on website)
2.33
Poor

Quick dispatch, email notifications so knew where parcel was. No complaints
5.00
Excellent

Excellent service and told when it would arrive and was on time
5.00
Excellent

Well order was wrong. Ordered two items only one turned up. Other sent to different customer. No reply to emails so had to ring. Delivery driver came to collect a return but wasn't returning and other customer had to return the additional item direct to me. Will possibly never place another order.
2.33
Poor

I purchased 4 sets of netball bibs for primary aged pupils and was very pleased with this deal. I saved £28.00 overall and received the bibs in very quick time.
5.00
Excellent

Great product and speedy delivery with customisation on the bag.
5.00
Excellent

Could not have been easier. Product as discribed. Excellent dervice and very happy to recommend to others.
5.00
Excellent

Superb service and prompt delivery 5/5
5.00
Excellent

Second set of netball bibs arrived as promptly as the first. Very quick service and good quality.
5.00
Excellent

Adult medium is way too small. It fits my 11 yo son fine, I'm 5"9 And 12 stone and it gave me camel toe and I got stuck in it. And that was just wearing boxer shorts.
Apart from that is good quality and has a hood so ideal (if it fits properly) for wet windy weather thats slowly coming. If your my stats minimum L
5.00
Excellent

I had quite a search for netball bibs and was lucky enough to find some reduced ones on this site. They arrived very promptly and are very good quality. I was so pleased I ordered a second set that arrived just as quickly. They were on my wish list for a school in Uganda, so I have yet to see how they stand up to the heat
5.00
Excellent

I ordered the item with about three weeks to go before I needed it for a race. It still hasn’t arrived. I phoned up to find out and they told me it was out of stock. The customer service in general has been quite poor but most importantly I still haven’t got the item I paid for. My event is three days away and I still don’t have the item or an idea when I will get it.
1.00
Very Poor

Best online shopping experience ever.
5.00
Excellent

great website - easy to navigate. thanks for not leaving the parcel at the door as mail has been getting stolen in my area.
5.00
Excellent

This Is one of the best companies that I have ever bought from on the internet everything about the experience was excellent especially dealing with a lady called rose who was very helpful indeed I have no reservations in recommending samurai to prospective customers
5.00
Excellent

The training gear is good quality especially for the price would recommend and will be purchasing more gear at a later date.
5.00
Excellent

Thank u
5.00
Excellent

Quick with stock, useless when dealing with a university.
1.00
Very Poor

Very good
5.00
Excellent

Good range and good prices on some shirts, delivery a wee bit dear.
4.67
Excellent

Fine, slow due to stock needed
4.00
Good

An excellent service. Goods are of high quality and received quickly
5.00
Excellent

Had to phone regarding an order and was put in contact with a lady called rose who pulled out all the stops to get me the shirts I wanted. The quality of the samurai shirts are top notch. I really love them
5.00
Excellent

Very good service and pleased with the items I purchased
5.00
Excellent

samurai-sports.com customer reviews

samurai-sports.com

Contact
House of Samurai, Salamanca Road
NR15 2PF Long Stratton
United Kingdom
marketing@samurai-sports.com
samurai-sports.com

Owner
Samurai International Sportswear LTD
House of Samurai, Salamanca Road
NR15 2PF Long Stratton
United Kingdom
Trade register
Companies House 03207807
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with samurai-sports.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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