Certificate for Conrad.com

No. X548B9432A8F35790015242B60C63E7C3
 

Approved on
29/08/2013
Valid until
28/08/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Conrad.com



Excellent

4.62/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 141 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 141 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Fast delivery to Ireland. Breakable goods had save packaging. Thanks
5.00
Excellent

I'm satisfyed
5.00
Excellent

Good sale. Shipping a little high. Container was rather bulky--too big for the contents May have affected delivery costs all in all well done.
Ian.
E2476
5.00
Excellent

Super fast shipping. All items as described.
5.00
Excellent

okkk
5.00
Excellent

Alles bestens, prompte Lieferung, Immer wieder
5.00
Excellent

Excellent in all ways
5.00
Excellent

Thanks
4.00
Good

I emailed a query and received a response almost immediately. Great service.
4.33
Good

Everything fine, even the price is not the best one. The product itself is great.
5.00
Excellent

Reliable seller.
5.00
Excellent

Everything ok
5.00
Excellent

ALLES 100 OK
5.00
Excellent

Good delivery
4.00
Good

Drills arrived and very happy with it purchase.
5.00
Excellent

all ok
3.00
Fair

immer wieder,,,
5.00
Excellent

Fast and accurate delivery. very reliable supplier.
4.00
Good

thanks
5.00
Excellent

alles ok.
5.00
Excellent

Delay of delivery too long
3.67
Good

Everything about ordering from Conrad was excellent from beginning to end and the product was cheaper than anywhere else and it had a 2 year guarantee too
5.00
Excellent

Everything OK
5.00
Excellent

shippping fast and very good packing
5.00
Excellent

Got through DLH delivered 5 out of 11 of the purchased workbenches.
Black & Decer Workbenches are of excellent quality and they were flawless.
I had to call twice to customer service to get reimbursed for the missing work tables.
E-mails only was requested with automaic answer promising real answer "as soon as possible". No more happened.
2.33
Poor

Conrad.com replies: 08/03/2017
Dear Customer,thank you for your review. We are very sorry that there was a problem with the delivery of the workbenches. That you did not receive a reply to your emails was unfortunately a misunderstanding. I saw that one of the service agents put a note that this case was cleared up with another agent over the phone. We apologize for the delay in refunding the payment for the undeliverable goods

hallo,
ich habe das paket erst am 03.03.2017 bekommen.nachdem ich
zum airport/teneriffa gefahren bin. dort wurde mir nach langen
irrwegen und wartezeiten beim DEUXMILLES ZOLL AND TRANSPORT S.L.
geholfen. conrad hat das paket auf die balearen geschickt.
die zollinhalts-erklärung CN 23 wurde von conrad nicht ausgefüllt.
mir sind hohe kosten entstanden es ist nicht genug platz um alles a
2.33
Poor

Conrad.com replies: 07/03/2017
Sehr geehrter Kunde, vielen Dank für Ihre Bewertung. Es tut uns sehr Leid, dass es in Ihrem Fall zu Problemen bei der Lieferung kam. Normalerweise werden für alle Auslandssendungen Ausfuhrbegleitdokumente erstellt. Wir können uns nicht erklären, wie es hier zu solchen Problemen bei der Verzollung kommen konnte. Wir entschuldigen uns für die Unannehmlichkeiten.

Dear Sirs, The order has been completed to my great satisfaction.
I am happy to have dealt with CONRAD, and TRUSTED SHOPS.
I will highly recommend your services to all future clients.
Keep up the good work.
THANKS and kind regards,
John
5.00
Excellent

Always fast delivery.
5.00
Excellent

I had the goods expected after 8 to 10 days after order, but it took 17 days.
Goods received in top condition anyway.
4.67
Excellent

All work's fine
5.00
Excellent

Very good service even for abroad for
5.00
Excellent

All OK
5.00
Excellent

Gut,zu jeder Zeit wieder
4.00
Good

5 star
5.00
Excellent

Everything was fine
3.33
Fair

Good
5.00
Excellent

Fast and flawless delivery. Product as described and of good quality
5.00
Excellent

alles schnell und gut
5.00
Excellent

Alles prima gelaufen - Vielen Dank und Grüsse us Spanien :)
5.00
Excellent

Good website, proper communication, fast delivery, safe packaging, goods quality as advertised, what more could one ask for?
5.00
Excellent

Conrad.com customer reviews

Conrad.com

Voltcraft, Toolcraft, Apple, Samsung, EQ3

Conrad.com was certified by Trusted Shops on 29/08/2013.

Tekkie since 1923 - Conrad is one of Europe's leading electronics mail order retailers. Conrad has become a synonym for Electronics and Technology across Europe.

Contact
Durisolstraße 2
4600 Wels
Austria
sales@conrad.com
Conrad.com

Owner
Conrad Electronic International GmbH & Co KG
Durisolstraße 2
4600 Wels
Austria
Authorized representative
James Bell
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with Conrad.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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