Very pleased with the goods. Nice pyjama bottoms ..in cool, soft cotton.
White linen casual trousers also very nice.
The delivery by Hermes was dreadful, as goods were just left on doorstep. However, after complaint to Lands End we received a prompt apology and refund of delivery costs. Very pleased with customer services.
Delivery always seems to take longer than expected considering it is not included in the price .
3 days ago
Landsend have been extremely good and helpful especially as Hermes the delivery people have been very bad this week with two different deliveries,our normal Hermes delivery person is excellent and landsend have been excellent in helping sort things out.
4 days ago
Chino trousers with back elastic are my favourite.
Whilst customer service is faultless, the design and colour of the jeans didn’t suit me. I can’t fault Landsend for this as we are all different shapes and sizes.
As far as returns - Landsend makes things easy.