Certificate for landsend.co.uk

No. X543090E10CCA4AF647AA9DCA4333464C
 

Approved on
01/08/2013
Valid until
31/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for landsend.co.uk



Excellent

4.72/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 8,898 Trusted Shops reviews collected in the last 12 months.
In total, landsend.co.uk has already collected 8,975 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/06/2018
Date of order
13/05/2018
17/06/2018
Excellent as ever.
5.00
Excellent

Date of publication
17/06/2018
Date of order
25/05/2018
17/06/2018
The stars say it all.
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Very pleased with the excellent service
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Always happens with the products and service from Lands End. Mary
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
I have been shopping with Landsend for many years their service, customer care etc are second to none.
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
ordering and delivery was fine.
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Excellent quality clothing.
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Always excellent service.
5.00
Excellent

Date of publication
17/06/2018
Date of order
24/05/2018
17/06/2018
Always delighted with quality and customer service at this company. Thoroughly recommended.
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
Order delivered promptly
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
as always, qualitty is dependable
5.00
Excellent

Date of publication
17/06/2018
Date of order
10/06/2018
17/06/2018
Comfy hope they last as long as my last pair
5.00
Excellent

Date of publication
17/06/2018
Date of order
07/06/2018
17/06/2018
An excellent service and god quality items
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
All happened in good time.
Had to use the Returns Service, which was easy with Hermes.
Wrong size
5.00
Excellent

Date of publication
17/06/2018
Date of order
24/05/2018
17/06/2018
good on time delivery . quality items
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
Very good delivery service.
Unfortunately the sizing was very big. I usually wear a 16 but having ordered a medium size I found the top too wide. I had to return.
4.33
Good

Date of publication
17/06/2018
Date of order
25/05/2018
17/06/2018
v good
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Excellent
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Prompt and courteous service.
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
I have shopped with Lands’ End for over 50 years. Their clothing is for the most part well made and they do last if one takes care of them. Many of the styles have lasted through the test of time. If you like to dress preppy, they are the shop to go to for great prices. My courier is Hermes in my area, and there has never been a problem. Long live this company.
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Good
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Great
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Goods are pre.sents so cannot comment here.
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Good, quick service
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Reliable quality and delivery.
5.00
Excellent

Date of publication
16/06/2018
Date of order
08/06/2018
16/06/2018
Average service in line with other companies
3.67
Good

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Items ordered were delivered quickly good quality items.
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
As ALWAYS, Land's End delivers on all counts.
5.00
Excellent

Date of publication
16/06/2018
Date of order
24/05/2018
16/06/2018
everything ok ,slight query over AS/UK sizing. pity the lace inset dress i ordered doesn't come in a UK size 20.i returned it but could not exchange as only made in petit and regular.
5.00
Excellent

Date of publication
16/06/2018
Date of order
06/06/2018
16/06/2018
Very pleased with service and goods. Thank you.
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
So pleased with these light weight linen trousers, I ordered a second pair. Nice fit. Good to find some linen trousers that are not too wide.
5.00
Excellent

Date of publication
16/06/2018
Date of order
09/06/2018
16/06/2018
Always meets my expectations.
5.00
Excellent

Date of publication
16/06/2018
Date of order
06/06/2018
16/06/2018
Parcel damaged when received and had been partly sealed with brown tape. Polythene bag inside damaged. Cardigan appeared alright except bottom button was completely smashed. Have returned article at a cost of £3.45 and am awaiting feedback from Landsend.
1.00
Very Poor

Date of publication
16/06/2018
Date of order
08/06/2018
16/06/2018
Always a pleasure to order goods from Lands End because delivery and quality are always very satisfactory. Thanks.
5.00
Excellent

Date of publication
16/06/2018
Date of order
08/06/2018
16/06/2018
Another great experience from Lands End;Order, confirmation, delivery and of course very happy with the items. Thank you.
5.00
Excellent

Date of publication
16/06/2018
Date of order
24/05/2018
16/06/2018
Good reliable online vendor.
4.67
Excellent

Date of publication
16/06/2018
Date of order
08/06/2018
16/06/2018
Have always been very happy with Land's End service, whether buying on line or by phone.
5.00
Excellent

Date of publication
16/06/2018
Date of order
22/05/2018
16/06/2018
The site was easy to use, the choices good and the prices not bad for the good quality clothes. It was easy to navigate and order. The goods arrived promptly and packaged well. I would definitely use the site again and recommend it to others.
5.00
Excellent

Date of publication
16/06/2018
Date of order
08/06/2018
16/06/2018
Great customer service
4.00
Good

Date of publication
15/06/2018
Date of order
08/06/2018
15/06/2018
very happy yet again
5.00
Excellent

landsend.co.uk customer reviews

landsend.co.uk

landsend.co.uk was certified by Trusted Shops on 01/08/2013.

Contact
Lands' End Way
LE15 6US Oakham, Rutland
United Kingdom
customercontact@landsend.co.uk
landsend.co.uk
Owner
Lands' End Europe LTD
Lands' End Way
LE15 6US Oakham, Rutland
United Kingdom
Trade register
United Kingdom 02583731
Authorized representative
Jason Van Der Westhuizen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with landsend.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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