Certificate for landsend.co.uk

No. X543090E10CCA4AF647AA9DCA4333464C
 

Approved on
01/08/2013
Valid until
31/07/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for landsend.co.uk



Excellent

4.73/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 10,650 Trusted Shops reviews collected in the last 12 months.
In total, landsend.co.uk has already collected 15,796 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/01/2019
Date of order
08/01/2019
17/01/2019
Brilliant in every way as always
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Very efficient service providing high quality goods well described in catalogue. Will definitely use again.
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
All delivered as expected, pleased with items.
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
All good as usual.
4.00
Good

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Took longer to arrive than anticipated but items were very good. Delivery driver however left package at front door instead of greenhouse as advised. Fortunately we live in a relatively safe area .
4.33
Good

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
excellent
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Very helpful when I Had a problem with an online double order. Quick efficient delivery. Always a good experience.
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Great products and quick delivery.
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Great company, great products.
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Excellent value sale items. High quality materials. Brilliant speedy service. What's not to like
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
The item was massive for a medium, so it had to be returned.
3.33
Fair

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Ordering on line was easy and delivery was prompt. Products were good, true to size I look foreword to using them. Contacted customer services wanted one of the items repeated in a different colour but not available. Excellent service from customer service tried hard to help me with my queerie.
4.67
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Excellent product, service & delivery
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
As always delivered swiftly
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Service was good as were the products we brought very pleased
4.67
Excellent

Date of publication
16/01/2019
Date of order
03/01/2019
16/01/2019
Took a little time to come but what I ordered is good
4.33
Good

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Clothing packed sensibly, delivery prompt, goods as described.
.
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Customer service is second to none and quality is excellent
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Everything arrived 4 days before I was expecting it and in plenty of time for my holiday. Well done Lands End
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Very good quality products and very speedy delivery. Their sale items represent exceptional value.
5.00
Excellent

Date of publication
16/01/2019
Date of order
06/01/2019
16/01/2019
as always Lands End from ordering to recieving and wearing everything is top quality. Extremely pleased is an understatment
5.00
Excellent

Date of publication
16/01/2019
Date of order
20/12/2018
16/01/2019
I have always been pleased with the quality of Landsend clothes. When I have phoned Landsend the people I have spoken to are always so pleased to be of help. The delivery is fairly quick from ordering and you are notified when your parcel wil arrive. I just wish Landsend did teenage clothes and size 6 UK size for women. Thanks Landsend for your quality clothes.
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
SATISFIED
4.00
Good

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Haven't had any problems with this firm so far.
5.00
Excellent

Date of publication
16/01/2019
Date of order
06/01/2019
16/01/2019
I have always had quality goods from Lands end.
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
when I placed my order it said that all 4 items were in stock and I did not have to pay postage because I had spent over a certain amount but by the time my order arrived; 1 item was out of stock and postage was deducted. I ordered 4 items so that I did not have to pay postage.
3.67
Good

Date of publication
16/01/2019
Date of order
28/12/2018
16/01/2019
good price and product but sleeves are very long on all tops,
5.00
Excellent

Date of publication
16/01/2019
Date of order
06/01/2019
16/01/2019
Good quality for money - as always
4.33
Good

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Again great service speedy delivery excellent quality
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
No problems with delivery. Quality of item excellent.
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
can't rate anything because I have yet to receive my order,supposed to be back in stock on the ninth January, but as yet not delivered.
1.00
Very Poor

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
I love the flannel shirt, it is warm and a great colour.
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
Good quality & good service
5.00
Excellent

Date of publication
16/01/2019
Date of order
06/01/2019
16/01/2019
Really good service and goods as described and are of excellent quality
5.00
Excellent

Date of publication
16/01/2019
Date of order
05/01/2019
16/01/2019
Receipt of my parcel took longer than normal. When I called to ask if the goods had been sent, I was told delays were due to volume of orders in the sales and that the parcel was to be sent that day. It helped to know what the situation was.
4.33
Good

Date of publication
16/01/2019
Date of order
06/12/2018
16/01/2019
I have two older Squall coats 1 short & 1 longer which had lost there waterproofing have since found Nik Wax so bought 2 more in the sale.
Compared to my other 2 squall coats the new ones do not appear to be as well made although they are as warm.
The new coats are also made on the small side, if I gain weight the old coats will fit, the new ones will not, the sleeves are too long longer th
4.33
Good

Date of publication
16/01/2019
Date of order
29/12/2018
16/01/2019
I call myself and "average" 5ft 4ins woman and so was surprised that the corduroy relaxed style trousers even in smallest size Petit US6 are easy fit and I am having to turn them up.
3.67
Good

Date of publication
16/01/2019
Date of order
05/01/2019
16/01/2019
My recent order was a joy, new sherpa fleece simply a new friend, trousers now shortened and I am ready for any invite Thanks.
5.00
Excellent

Date of publication
16/01/2019
Date of order
06/01/2019
16/01/2019
Excellent Products delivered promptly at sensible prices. Will buy again from this supplier.
5.00
Excellent

Date of publication
16/01/2019
Date of order
07/01/2019
16/01/2019
As expected, v pleased.
5.00
Excellent

landsend.co.uk customer reviews

landsend.co.uk

landsend.co.uk was certified by Trusted Shops on 01/08/2013.

Contact
Lands' End Way
LE15 6US Oakham, Rutland
United Kingdom
customercontact@landsend.co.uk
landsend.co.uk
Owner
Lands' End Europe LTD
Lands' End Way
LE15 6US Oakham, Rutland
United Kingdom
Trade register
United Kingdom 02583731
Authorized representative
Jason Van Der Westhuizen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with landsend.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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