Certificate for joke.co.uk

No. X5405E58A0CDC9D795C7397F0F2FF3B51
 

Approved on
01/08/2013
Valid until
31/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for joke.co.uk



Excellent

4.74/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 612 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 3,416 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Ordered pink lady jacket and pink frenchy wig from Jokers Masquerade very last minute for fancy dress party and it arrived within 3days very well packaged and good quality. First time i bought from JM and woukd definately buy again excellent service
5.00
Excellent

Was extremely disappointed in the goods received it did not match the picture this was for a mad hatter day in work and it did not give the wow factor I thought it would .
2.67
Fair

got here in good time thank you
5.00
Excellent

Loved the outfit, fits perfectly and ideal for carnival. Arrived on time with excellent packaging. Would recommend.
5.00
Excellent

I was very impressed with your helpful telephone advice and then was delighted when our Mexican senorita dresses came through. Far better quality than I had expected. My husband then ordered his outfit and we were the best fancy-dressed up Mexicans at the party We even managed to order a small size for a little girl and with the tiniest amount of tailoring it fitted her perfectly. Thank-you
5.00
Excellent

joke.co.uk replies: 26/06/2017
Hello. We're so pleased that our Customer Service were able to help and advise you for your fancy dress needs. We hope you enjoyed your Mexican costumes. Thank you for your lovely 5 star review. Kind Regards, Katie.

Size was very good, great value for your money and exellent delivery service.
5.00
Excellent

The costume fitted my daughter well now (age 5-6, she is a tall 4) but I don't think it will fit her next year. I could probably have got her the next age up and it still fit well but with some room for growth. Quality was great and a lovely little costume. Will buy from here again and would recommend the product, child's Bee Dress and accessories.
5.00
Excellent

joke.co.uk replies: 26/06/2017
Hi there. Thank you for such a great 5 star review! We're sure your daughter looked extra cute in our Bee Dress. Kind Regards, Katie.

Fab costumes, great price, delivered sooner than expected
5.00
Excellent

Excellent delivery speed & good quality of product
5.00
Excellent

Great costumes delivered well in time for our fancy dress party. Will definitely use again.
5.00
Excellent

We went to a last minute Beatles tribute concert and needed some costumes. The ordering was easy and painless, had to reorder a different size dress but that arrived well in time and the refund went smoothly too. We will use joke.co.uk again.
5.00
Excellent

joke.co.uk replies: 19/06/2017
Hi there, Thank you for such a kind review! We're sure your costumes looked amazing and hope you had a great time at your Beatles tribute concert. Thanks again for using Joke.co.uk! Kind Regards, Katie.

Good quality items and efficient service
5.00
Excellent

Goods were delivered extremely quickly and product exceeded expectations
5.00
Excellent

The quality of the materials is a bit cheap in comparison for value vs. money
4.33
Good

Brilliant customer service, very friendly and quick to sort out something which was my fault. Quick delivery to a local store. Great product, my Niece was thrilled with her Frozen dress
5.00
Excellent

joke.co.uk replies: 07/06/2017
Hiya. We're thrilled that your niece loved her Frozen dress and that delivery and service was efficient. Thank you for such a kind review. Kind regards, Katie.

Guaranteed delivery by a certain day was 2days late and almost had a very disappointed little girl. Costume was very good though.
2.67
Fair

Nice products at a reasonable price. Good delivery options.
5.00
Excellent

joke.co.uk replies: 07/06/2017
Hi there. Good delivery and price is important to us and we're so happy that you've received great service. Thanks for shopping with us and for such a lovely review. Kind regards, Katie.

Speedy delivery goods as expected
4.67
Excellent

An absolutely brilliant company to purchase from.
Very honest and obliging.
Would most certainly recommend them to anyone. Their products are amazing.
5.00
Excellent

A perfect costume, reasonably priced with convenient speedy delivery
5.00
Excellent

Delivery very quick, but expected costume to be a little better in quality.
4.00
Good

Great product at a fantastic price.
Easy ordering and speedy delivery.
A brilliant experience, would definitely use again.
4.67
Excellent

Great value for money.
4.67
Excellent

very pleased with service thank you
5.00
Excellent

Ordered Cleopatra costume Looks great and fits well.
5.00
Excellent

It took me forever to find an official Disney Adult Elsa dress, in fact I almost gave up and made one from scratch, then I found Jokers Saved my sanity as much as the charity event it's for.
Super quick delivery, easy to manoeuvre the site and as I said it stocks OFFICIAL licensed costumes. Fantastic
5.00
Excellent

joke.co.uk replies: 07/06/2017
Hi there, We're so pleased that you found a suitable Elsa dress and we hope that the charity event worked out well. Thanks for using our products and for such a great review. Kind Regards, Katie

Item just as described and posted very quickly Thank you
5.00
Excellent

I had to unstitch the headpiece and pack it with bubble wrap. Dress is a size as expected. Quick delivery.
4.67
Excellent

When it came to order my fancy dress costume, it was easy to find your way around the website and the checking out process, the delivery was quick and efficient and the quality of the item is excellent.

I did not need to contact customer service, however I believe that it will be exceptional like the rest.
4.67
Excellent

Needed to order some prosthetics for an assessment and was worried I wouldn't be able to order them in time, I also didn't want to be spending to much money as prosthetics are expensive I was so surprised how good the price of the products were compared to other websites I'd looked at selling exactly the same products for more than double the price highly recommend
5.00
Excellent

joke.co.uk replies: 10/05/2017
Hi! Thank you for taking the time to leave this cracking review! We are glad that you were pleased with the products and the prices. Kind Regards Nicki

Great items at fantastic prices.My little boy loves his new cowboy costume.
Excellent customer service.Thank you very much.
5.00
Excellent

My new go to site for party outfits especially if you are a group looking for matching styles/theme...
5.00
Excellent

Fabulous quick, easy service
Great shoes it's the 3rd pair I've ordered.
Highly recommend Jokers Masquarade
J x
5.00
Excellent

No fuss to order, delivery good, fits well
Hope I can live up to the costume - would recommend the company
4.33
Good

I bought the multi buy crayon costumes for a hen do. The lady I ordered with was super helpful, quick delivery and really impressed with the quality of the dresses which were reasonably priced. Fantastic
5.00
Excellent

joke.co.uk replies: 10/05/2017
Hi Sarah, We are thrilled to hear how please you were with both our service and the costumes. I hope that you have a fabulous event! Kind Regards Nicki

Fast service and delivery. Have used before and will use again.
4.67
Excellent

Fantastic delivery, very pleased with the pink lady outfit . Glasses were gr8 .good generous fit will come back to you in the future.
5.00
Excellent

Brilliant outfits brilliant price
4.33
Good

Quick delivery. Ordered the larger size as more often than not can be a little short in the leg, fits ok and will look the business once I have kitted it out with EL wire in time for my 50th birthday party.
Would definitely order from this company again..
4.67
Excellent

joke.co.uk replies: 05/05/2017
Thank you for your fabulous feedback and we wish you a very Happy 50th Birthday! Very glad that we could help you celebrate!

Excellent service Quick delivery and easy communication over the phone with staff. The outfit was just as described and everyone on the stag do loved it (even the Bulgarian public) Would definitely use again.
5.00
Excellent

joke.co.uk customer reviews

joke.co.uk

joke.co.uk was certified by Trusted Shops on 01/08/2013.

Contact
Kennet Side Union House
RG14 5PX Newbury
United Kingdom
customer.service@joke.co.uk
joke.co.uk

Owner
Abscissa.Com Limited
Kennet Side Union House
RG14 5PX Newbury
United Kingdom
Trade register
United Kingdom 04293645
Authorized representative
Mark Lewis
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with joke.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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