abelini.com
Reviews:

401 reviews in the last 12 months1,081 total reviews  

4.90
Excellent

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Includes Buyer Protection

Certified since: 30 Jul 2020
The Trustmark indicates trustworthy online retailers.
abelini.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

4 Mar 2024
 Verified review
I was very nervous ordering such an expensive item online, and worried about the quality of the goods, also not knowing the retailer so I phoned and was impressed and reassured that I was dealing with a very professional and helpful company. I was kept informed throughout the purchase and extremely impressed by the quality of the earring studs I purchased.

Top negative review

9 Jan 2024
 Verified review
One of the diamonds fell out within 12 hours! Pictures are before & after. Just waiting for the prepaid postage sticker to be sent through.
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Reviews for abelini.com

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28 Mar 2024
 Verified review

Good query handling, but update the website so I wouldnt have a query to raise

When I had a query they dealt with it efficiently and quickly. They were nice to speak to on the phone. The query was because some weeks had passed and I hadn't seen an order confirmation or received my goods. I would not have queried it if I had I understood from the website when I ordered that the product was made to order so would take a number of days. If it was on the website it wasn't prominent enough for me to know this. The product was so nice the wait would not be an issue and it being made to order makes it more special.
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KV
Karin v.
Salisbury Whiteparish
10 days ago
 Verified review
Tiny but still very nice
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6 days ago
 Verified review
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16 Mar 2024
 Verified review

Great experience and lovely staff!

Really responsive staff who made sure my engagement ring got to me in good time. The product is great quality. Only downside is navigation of the website can be a little confusing when searching for policies about returns and resizing.
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8 Mar 2024
 Verified review
They got the ring to me on time but there was a issue with hallmarking so offered to do this after I required the ring. Currently on with the hallmarking process now. Was offered a refund of postage and still waiting for this.
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27 Jan 2024
 Verified review
The product was disappointing but the return process was very straightforward.
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25 Jan 2024
 Verified review
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6 Jan 2024
 Verified review

A ha'porth of tar

Nice rings that came quickly at an excellent price, but in very poor quality boxes.
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5 Jan 2024
 Verified review
Very nice jewellery . Very long dispatch time.
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5 Jan 2024
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18 Sept 2023
 Verified review
Good communication via whatsapp, which was appreciated. Item was dispatched promptly and on time and looked fabulous. One sour note was that for this value items a service where the courier is better contactable would be more suitable. Roayal Mail only delivers during working hourse when nobody is at home, at least in my household. As a result we had to wait two failed attempts to deliver before we could collect and resulted in the ring being with us the day after the anniversary rather than the day before.
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27 Sept 2023
 Verified review

Overall a great experience

I’m very happy with the ring I purchased good value and a great choice of styles and customisation option. Only downside for me was that they missed the original delivery date, even though I’d confirmed it again by message a few days prior and was only told the day before that it wouldn’t be ready in time. But over all would recommend just make sure you have a bit of extra time between the expected delivery date and when you need it.
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6 Aug 2023
 Verified review
Excellent value for money. Excellent customer communication re order and delivery. Order arrived early. Poor at information re height of setting, width of band, weight of diamonds in side stone rings, etc which all affect price and is necessary to compare like with like. Hence 4 star review rather than 5.
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25 Apr 2023
 Verified review
Overall I was very pleased with the ring I received. The delivery time took longer than expected but this was partly due to the bank holiday. The communication in general was good it was only let down at the end when I was not informed that the item had been despatched, it just turned up at the door.
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16 May 2023
 Verified review
Very happy with the overall experience and packaged beautifully upon delivery. The only thing I can say that I’d have like is just being updated along the way, I had to contact to make sure delivery was still on track. But excellent overall and a very happy customer 👍👍
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7 Aug 2023
 Verified review
Good buying experience and good products, very happy with purchase. Would have been 5 stars, but the order was delivered later than the sellers own delivery date by several days.
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30 May 2023
 Verified review
Whilst the order and delivery was a little later than expected, they responded to my queries quickly. Pleases with ear-rings once received.
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6 Nov 2023
 Verified review
Really excellent range of products - Easy website to buy from - Slightly slow with delivery
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1 Oct 2023
 Verified review

Perfect product

Ring securely sent quickly and in perfect condition. Very happy with the final product.
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16 Dec 2023
 Verified review
Good quality item delivered quickly after having to confirm identity.
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