Rocket Dog EuropeReviews

: 7,964ExcellentCertified

Details
Contact
Rocket Dog Europe- Logo - reviews
Rocket Dog Europe- Logo - reviews

Categories

Rocket Dog Europe - Californian lifestyle footwear brand

Design influenced footwear for the discernible girl. From California beach inspired flip flops and sandals to comfy winter boots, Rocket Dog had something for everyone.
Contact
Maxguard LTD
17 Mandela Street
NW1 0DU London
United Kingdom
Trade register
Companies House 11503738
Authorised representative
Chi Fai Wan

Reviews for Rocket Dog Europe

4.83/5.00
Excellent
How is the rating calculated?

1,368 reviews in the last 12 months

90 %
7 %
1 %
1 %
1 %
7,964 total reviews

What other customers say about their experience with Rocket Dog Europe

(19)
19 days ago
I love the boots but they are a very small 5 and unfortunately, I am having to return them.
 Verified review|
22 days ago
Nice boots
 Verified review|
2 months ago
Delivery very good and fast Boots great, customer service not needed so unable to rate
 Verified review|
2 months ago
They keep sending emails asking for a review which is tantamount to harrassment, I bought boots for my wife for Xmas but apparently they won't leave me be till I leave a review. I have no idea how they fit etc because she won't have them on for another few weeks yet but I am fed up with the constant emails.
 Verified review|
2 months ago
Long time waiting for refund
 Verified review|
2 months ago
Love the boots. Unfortunately the left boot has a crease in it. This was due to the state of the box on its arrival. It looked like a herd of elephants had trampled over it. This was not the local delivery fault as it was like that when she received it. She apologised for the state it was in. Am keeping boots though.
 Verified review|
3 months ago
Great staff members. Quality lacks a bit but might just be the style of shoe I picked
 Verified review|
3 months ago
The boots were plastic looking and too small had problems sending them back 2 of the places listed wouldn't take them they need taking off the list the one on abbey rd and broadway.
 Verified review|
3 months ago
Shoes look great but the boxes they came in are almost destroyed completely, looks like someone played football witht the order. Will rebox them to gift them. Speedy delivery and good product so who cares about a box or 3.
 Verified review|
5 months ago
Not notified when to be delivered
 Verified review|
7 months ago
Sadly very disappointing. Ive been wearing identical Rocket Dog sandles for past 5 years & always been entirely happy with these flip flops. The 2 pairs I ordered - same size as usual- (tho usually from a shop in Salisbury) were far bigger&strap massive to both pairs esp to the left foot of both. Very disappointing. Completely unwearable. Were they faulty Needed for my holiday,had to retur
 Verified review|
8 months ago
During this unprecedented time there is only one method of return offered. Being a clinically vulnerable adult means I have to ask family to return from me. As they only walk to our village this means Hermes or Post Office. Collect + is miles away. I spoke to customer service who did not offer another solution.
 Verified review|
8 months ago
Good delivery considering Hermes reputation. Sent email to Customer Services - still waiting for response. Goods ok, time will teall for wear and tear.
 Verified review|
9 months ago
Of the two pairs of shoes I ordered, one was the wrong style. The other pair was really comfortable.
 Verified review|
9 months ago
Flip flops were great. Delivery was very poor. Tracking showed had tried delivery 3 times without success. Tried to contact Hermes who directed me back to Rocket Dog. No option to speak to anyone . Told me what I already knew from tracking.Left at dead end. Guess what they were delivered 2 days later?
 Verified review|
9 months ago
Unfortunately i have to give 1 star on delivery as Hermes stated that my parcel had been returned as was unable to deliver to my work as noone was available. Very disappointed that i couldn't get my goods. I contacted customer services and they processed my refund once they had received the goods back - the reason i have given a 5 star rating
 Verified review|
1 year ago
Had a query about a return by post as local collect + is not convenient but nobody would answer me. No reply to any contact, not very good - still got return at home waiting til I can send it back.
 Verified review|
1 year ago
I love Rocket Dog trainers but unfortunately the pair that I just received I have returned as they did not fit well and kept slipping off my foot, as they are elasticated straps not laces, I was unable to tighten them. I am still waiting for full refund
 Verified review|
1 year ago
Excellent product, terrible delivery... Left on a doorstep for anyone to take, forged my signature to say that they had handed it over to me. When trying to contact the courier to complain get fobbed off and told it was rocket dogs issue. Not their issue.. Its hermes.. Change the courier and it would have been a 5 star review.
 Verified review|