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moonlightdesign.co.uk
Reviews:

269 reviews in the last 12 months1,566 total reviews  

4.90
Excellent

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Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
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Reviews for moonlightdesign.co.uk

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7 Nov 2023
 Verified review
Excellent office/desk lamp with fast delivery. The best service for a happy customer!
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Answer by moonlightdesign.co.uk
7 Nov 2023
Thank you for your review! We're delighted to hear that you're enjoying your desk lamp and that the fast delivery added to your positive experience.
19 May 2023
 Verified review

Great prices and customer service

Great customer service, cheaper price than anywhere else and fast free delivery.
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Answer by moonlightdesign.co.uk
23 May 2023
Thank you for your lovely feedback! It's great to know that you were pleased with the service and delivery.
27 Jul 2023
 Verified review
Great service from Beth and lights were supplied on time. Good value for money.
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Answer by moonlightdesign.co.uk
27 Jul 2023
Thank you very much for leaving such a kind review! We are glad that Beth was able to assist you and that the fittings purchased lived up to expectations.
24 Apr 2023
 Verified review

Great product and service

Great product, really competitive price and arrived quickly and well packaged.
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Answer by moonlightdesign.co.uk
27 Apr 2023
Thank you for the positive review! We're glad you're happy with the product and service.
8 Jul 2023
 Verified review

Great service and reasonable prices

Quick delivery and product as described, would recommend and use them again.
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Answer by moonlightdesign.co.uk
10 Jul 2023
We appreciate your kind review. Thank you for your positive feedback and we look forward to serving you again.
5 Sept 2023
 Verified review
Great service, quick delivery and very quick at answering Customer queries.
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Answer by moonlightdesign.co.uk
6 Sept 2023
Thank you for the positive review! We're glad to hear that you appreciated our quick service and responsive customer support as these are top priorities for us.
25 Nov 2023
 Verified review
Incredibly fast service and always next day delivery. Highly recommend it
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Answer by moonlightdesign.co.uk
27 Nov 2023
Thank you for your wonderful review! We're delighted to hear that you appreciate our fast service and the reliability of next-day delivery. Your recommendation means a lot to us.
7 Aug 2023
 Verified review
Super lights, just what we wanted and packaged very well. Quick delivery.
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Answer by moonlightdesign.co.uk
8 Aug 2023
Thank you for leaving such a kind review. We really appreciate your comments about our delivery speed and the light fittings received.
26 May 2023
 Verified review
Quick dispatch and delivery. Item arrived completely as shown in picture.
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Answer by moonlightdesign.co.uk
26 May 2023
Thank you for your positive feedback! We're thrilled to hear that your order was promptly dispatched and delivered, and that the item arrived exactly as pictured.
24 May 2023
 Verified review
Delivered really quickly. Great lights which look good in our lounge.
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Answer by moonlightdesign.co.uk
24 May 2023
Thank you for your lovely feedback! It's great to know that the delivery arrived promptly and that you are happy with the lights received.
17 Nov 2023
 Verified review
Provided excellent advice over the phone and delivered items promptly
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Answer by moonlightdesign.co.uk
20 Nov 2023
Thank you for your kind words! We're pleased to hear that you found our phone advice helpful and that your items were delivered promptly.
8 Nov 2023
 Verified review
Can’t believe how quickly we received our light , excellent service!
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Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your review! We're delighted to hear that you were impressed with the speed of delivery. Providing excellent service is important to us, and we're thrilled that you had a positive experience.
8 Aug 2023
 Verified review
Amazing product was really impressed with quality and size ⭐️⭐️⭐️⭐️⭐️
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Answer by moonlightdesign.co.uk
9 Aug 2023
Thank you for leaving such a lovely review! It is great to hear that you are impressed by the quality of the items received.
11 Nov 2023
 Verified review

Proved a reliable company to deal with.

Quickly despatched items ordered. A reliable company to order from.
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Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for your review! We're pleased to hear that you found us reliable and that your ordered items were quickly dispatched. Your satisfaction is important to us, and we appreciate your positive feedback.
30 Aug 2023
 Verified review
Very quick and efficient reaction to a delivery problem encountered.
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Answer by moonlightdesign.co.uk
31 Aug 2023
Thank you for your kind feedback! It is great to hear that you received prompt assistance with the delivery problem. We are glad to have been of service.
11 Oct 2023
 Verified review
Product came as described. Website really good and good prices too.
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Answer by moonlightdesign.co.uk
12 Oct 2023
Thank you for your review! We're glad to hear that the product met your expectations and that you found our website user-friendly with great prices.
23 Apr 2023
 Verified review
Phoned and very helpful. Good competitive price. Arrived next day.
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Answer by moonlightdesign.co.uk
27 Apr 2023
Thank you for the kind review! We're happy to have been helpful and prompt.
9 Nov 2023
 Verified review

Great customer service

Good prices, great product, good and responsive customer service
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Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your kind review! We're pleased to hear that you found our customer service, product and prices impressive. Your satisfaction is our priority.
9 Aug 2023
 Verified review
I've had a very good and quick experience with my order thankyou
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Answer by moonlightdesign.co.uk
9 Aug 2023
Thank you for the kind feedback, it's great to hear that you had a good and speedy experience!
23 Sept 2023
 Verified review
Efficient swift service. You could have done anything better.
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Answer by moonlightdesign.co.uk
25 Sept 2023
Thank you for your wonderful review! We're delighted to hear that you had an efficient and swift experience with our service. Customer satisfaction is our top priority.