moonlightdesign.co.uk- Logo - reviews

moonlightdesign.co.uk
Reviews:

312 reviews in the last 12 months1,619 total reviews  

4.90
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 25 Apr 2013
The Trustmark indicates trustworthy online retailers.
moonlightdesign.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for moonlightdesign.co.uk

Filter
 Sort by  
Relevance
10 Jun 2023
 Verified review

Very prompt deliver

Very prompt delivery
Report review
Answer by moonlightdesign.co.uk
12 Jun 2023
Thank you for taking the time to leave such a great review.
30 Oct 2023
 Verified review
Gave a good service
Report review
Answer by moonlightdesign.co.uk
31 Oct 2023
Thank you for your great review! We're delighted to hear that you had an efficient experience with our service.
26 Nov 2023
 Verified review

good comminication.

good communication.
Report review
Answer by moonlightdesign.co.uk
27 Nov 2023
Thank you for your review! We appreciate your feedback on our communication.
5 Dec 2023
 Verified review
Very fast delivery
Report review
Answer by moonlightdesign.co.uk
7 Dec 2023
Thank you for your review! We're pleased to hear that you experienced very fast delivery.
23 Jun 2023
 Verified review
Very fast delivery
Report review
Answer by moonlightdesign.co.uk
23 Jun 2023
Thank you for taking the time to leave this great review. We are pleased to hear that your delivery was fast as promised!
17 Aug 2023
 Verified review
Quick delivery.
Report review
Answer by moonlightdesign.co.uk
17 Aug 2023
We're delighted to hear that your delivery was quick. Thank you for leaving us this great review!
10 Aug 2023
 Verified review
Quick delivery
Report review
Answer by moonlightdesign.co.uk
11 Aug 2023
Thank you for leaving us this lovely review. We are pleased to hear that you experienced a quick delivery!
5 Dec 2023
 Verified review
communicative!
Report review
Answer by moonlightdesign.co.uk
7 Dec 2023
Thank you for your review! We're glad to hear that you found our communication effective.
11 Nov 2023
 Verified review
Great service
Report review
Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for your review! We're glad to hear that you had a great experience with our service
8 Nov 2023
 Verified review
Fast delivery
Report review
Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your review! We're glad to hear that you were satisfied with the fast delivery.
26 Apr 2023
 Verified review
Fast service
Report review
Answer by moonlightdesign.co.uk
27 Apr 2023
Thank you for the positive review! We're glad to have provided fast service.
14 Dec 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
18 Dec 2023
Thank you for taking the time to leave us a 5* rating!
9 Dec 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
14 Dec 2023
Thank you for taking the time to leave us a 5* rating!
7 Dec 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
7 Dec 2023
Thank you for taking the time to leave us a 5* rating!
6 Dec 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
7 Dec 2023
Thank you for taking the time to leave us a 5* rating!
1 Dec 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
7 Dec 2023
Thank you for taking the time to leave us a 5* rating!
30 Nov 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
7 Dec 2023
Thank you for taking the time to leave us a 5* rating!
29 Nov 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
7 Dec 2023
Thank you for taking the time to leave us a 5* rating!
25 Nov 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
27 Nov 2023
Thank you for taking the time to leave us a 5* rating!
21 Nov 2023
 Verified review
Report review
Answer by moonlightdesign.co.uk
24 Nov 2023
Thank you for taking the time to leave us a 5* rating!