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moonlightdesign.co.uk
Reviews:

269 reviews in the last 12 months1,566 total reviews  

4.90
Excellent

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Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
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Reviews for moonlightdesign.co.uk

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9 Aug 2023
 Verified review
I've had a very good and quick experience with my order thankyou
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Answer by moonlightdesign.co.uk
9 Aug 2023
Thank you for the kind feedback, it's great to hear that you had a good and speedy experience!
23 Sept 2023
 Verified review
Efficient swift service. You could have done anything better.
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Answer by moonlightdesign.co.uk
25 Sept 2023
Thank you for your wonderful review! We're delighted to hear that you had an efficient and swift experience with our service. Customer satisfaction is our top priority.
12 Nov 2023
 Verified review
Great products, great service, super quick despatch. Thanks!
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Answer by moonlightdesign.co.uk
13 Nov 2023
Thank you for your fantastic review! We're thrilled to hear that you love our products, appreciate the service, and experienced a super-quick dispatch.
21 Sept 2023
 Verified review
Good price quality great and excellent delivery turn around
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Answer by moonlightdesign.co.uk
21 Sept 2023
Thank you for taking the time to leave your feedback! We're glad to hear that you found our prices competitive, and that you're satisfied with the quality and delivery speed. Your satisfaction is important to us, and we're here to provide excellent service.
4 Sept 2023
 Verified review
My order came the next day and am pleased with the quality.
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Answer by moonlightdesign.co.uk
6 Sept 2023
Thank you for your feedback! We're delighted to hear that your order arrived promptly and that you're satisfied with the quality of the products.
8 Aug 2023
 Verified review
Excellent customer service, and good product at good price.
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Answer by moonlightdesign.co.uk
8 Aug 2023
Thank you for your positive feedback, we appreciate your kind review! We are very pleased to hear you are happy with the customer service received and price paid!
20 Jul 2023
 Verified review
Great service from start to finish. Great light fitting.
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Answer by moonlightdesign.co.uk
20 Jul 2023
Thank you for taking the time to leave a review! The fitting looks beautiful and we are so pleased you are happy with our service and product.
25 Apr 2023
 Verified review
Helpful advice, good customer service and lovely products
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Answer by moonlightdesign.co.uk
27 Apr 2023
Thank you for the kind review! We're glad to have been helpful and provided you with quality products.
6 Nov 2023
 Verified review
Efficient service. quick delivery, good quality product
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Answer by moonlightdesign.co.uk
6 Nov 2023
Thank you for your positive feedback! We're pleased to hear that you found our service efficient and the product of good quality.
5 Aug 2023
 Verified review
Fantastic service, really helpful, very fast delivery.
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Answer by moonlightdesign.co.uk
7 Aug 2023
Thank you for leaving us this lovely review. We are pleased to hear that you experienced helpful and prompt service from our team!
10 Oct 2023
 Verified review
Great prices efficiency in delivery quality products
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Answer by moonlightdesign.co.uk
10 Oct 2023
Thank you for taking the time to leave a review! We're delighted to hear that you are satisfied with the quality of our products and appreciate the efficiency in delivery.
6 Jun 2023
 Verified review
Great pricing and excellent customer services support
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Answer by moonlightdesign.co.uk
6 Jun 2023
Thank you for taking the time to leave such a fantastic review. We are really pleased to hear that you are happy with our customer service and pricing!
29 Oct 2023
 Verified review
Arrived swiftly, packaged well, fitted beautifully.
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Answer by moonlightdesign.co.uk
30 Oct 2023
Thank you for your review! We're glad to hear that your order arrived swiftly, was well-packaged, and fit beautifully. If you need anything else or have any questions in the future, please don't hesitate to reach out.
8 Nov 2023
 Verified review

Lamp

Hassle free and speedy prompt delivery, excellent
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Answer by moonlightdesign.co.uk
8 Nov 2023
Thank you for your lovely review! We're pleased to hear that you had a hassle-free experience with us and enjoyed the speedy delivery.
25 Sept 2023
 Verified review
Quick, effortless service. Would highly recommend
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Answer by moonlightdesign.co.uk
25 Sept 2023
Thank you for your kind review! We're so pleased to hear that you found our service quick and effortless. Your recommendation means a lot to us. If you ever need anything in the future, please don't hesitate to contact us.
4 Nov 2023
 Verified review

Good Company To Deal With

Good price, good communication, prompt delivery.
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Answer by moonlightdesign.co.uk
6 Nov 2023
Thank you for your positive feedback! We're delighted to hear about your positive experience with us.
10 Aug 2023
 Verified review
Prompt delivery. Goods well packed for transit.
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Answer by moonlightdesign.co.uk
11 Aug 2023
Thank you for taking the time to leave such great feedback. It is great to hear that you are happy with the delivery speed and goods packaging!
10 Oct 2023
 Verified review

Outside Lights

Prompt customer service and fab looking lights!
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Answer by moonlightdesign.co.uk
10 Oct 2023
Thank you for your great review! We're thrilled to hear that you had a prompt and positive experience with our customer service and that you love the look of the lights.
25 Sept 2023
 Verified review

Kitchen light fitting

Arrived when stated, very happy with purchase.
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Answer by moonlightdesign.co.uk
25 Sept 2023
Thank you for your lovely review! We're pleased to hear that your purchase arrived as scheduled and that you're happy with it. The Harper looks fantastic, thank you for sharing the image too!
29 Apr 2023
 Verified review
No fuss and efficient service. Quick delivery
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Answer by moonlightdesign.co.uk
2 May 2023
Thank you for the kind feedback, it's great to hear that you had a good experience.