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moonlightdesign.co.uk
Reviews:

312 reviews in the last 12 months1,621 total reviews  

4.90
Excellent

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Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
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Reviews for moonlightdesign.co.uk

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6 Nov 2023
 Verified review

Great prices and service!

The service was great. The lady that dealt with me did everything to offer the best prices and make the system work, as I was having trouble to apply the discount. Their prices are quite competitive and with the extra discount I got the best offer in market. Also very speedy delivery. Highly recommended.
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Answer by moonlightdesign.co.uk
7 Nov 2023
Thank you for your kind words and 5-star review! We're thrilled to hear that you had a great experience with our service and pricing. We always aim to provide the best for our customers.
6 Nov 2023
 Verified review
Efficient service. quick delivery, good quality product
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Answer by moonlightdesign.co.uk
6 Nov 2023
Thank you for your positive feedback! We're pleased to hear that you found our service efficient and the product of good quality.
5 Nov 2023
 Verified review
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Answer by moonlightdesign.co.uk
6 Nov 2023
Thank you very much for taking the time to leave us a 5* rating!
4 Nov 2023
 Verified review

Good Company To Deal With

Good price, good communication, prompt delivery.
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Answer by moonlightdesign.co.uk
6 Nov 2023
Thank you for your positive feedback! We're delighted to hear about your positive experience with us.
4 Nov 2023
 Verified review
Amazing customer service, helped me out with lights that were fitted 2 years ago and got damaged recently. Advice and replacement parts sent within a week.
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Answer by moonlightdesign.co.uk
6 Nov 2023
Thank you for your kind words! We're glad we could assist you with your lights. It's always our priority to provide excellent customer service.
3 Nov 2023
 Verified review

Brilliant Service

Order was delivered the next day. Goods were of very good quality and excellent value.
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Answer by moonlightdesign.co.uk
3 Nov 2023
Thank you for your kind words! We're thrilled to hear that you received your order promptly and that you're satisfied with the quality and value. If you need anything else, please don't hesitate to contact us.
2 Nov 2023
 Verified review
Order easy and quick delivery
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Answer by moonlightdesign.co.uk
3 Nov 2023
Thank you for your positive feedback! We're delighted to hear you had a seamless experience with us.
30 Oct 2023
 Verified review
Gave a good service
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Answer by moonlightdesign.co.uk
31 Oct 2023
Thank you for your great review! We're delighted to hear that you had an efficient experience with our service.
29 Oct 2023
 Verified review
Arrived swiftly, packaged well, fitted beautifully.
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Answer by moonlightdesign.co.uk
30 Oct 2023
Thank you for your review! We're glad to hear that your order arrived swiftly, was well-packaged, and fit beautifully. If you need anything else or have any questions in the future, please don't hesitate to reach out.
29 Oct 2023
 Verified review
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Answer by moonlightdesign.co.uk
30 Oct 2023
Thank you for taking the time to rate your purchase! We'd love to know how we could have improved your experience, so we have emailed you for further feedback.
28 Oct 2023
 Verified review
Excellent communication and fast delivery
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Answer by moonlightdesign.co.uk
30 Oct 2023
Thank you for your review! We're delighted to hear that you appreciated our excellent communication and the fast delivery service.
28 Oct 2023
 Verified review
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Answer by moonlightdesign.co.uk
30 Oct 2023
Thank you for taking the time to leave us a 5* rating!
27 Oct 2023
 Verified review
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Answer by moonlightdesign.co.uk
27 Oct 2023
Thank you very much for taking the time to leave us a 5* rating!
27 Oct 2023
 Verified review
Excellent service, fast delivery
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Answer by moonlightdesign.co.uk
27 Oct 2023
Thank you for your review! We're thrilled to hear that you had an excellent experience with our service and fast delivery.
21 Oct 2023
 Verified review
quick delivery, article as described
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Answer by moonlightdesign.co.uk
22 Oct 2023
Thank you for your great review! We're pleased to hear that the item you ordered matched the online description and that you experienced a quick and efficient delivery.
17 Oct 2023
 Verified review
Extremely helpful. Fast delivery.
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Answer by moonlightdesign.co.uk
17 Oct 2023
Thank you for your review! We're pleased to hear that you found our service extremely helpful and experienced a fast delivery.
17 Oct 2023
 Verified review

Sullivan Tiffany Glass floor lamp.

Sullivan Tiffany Glass floor standing lamp. Very quick delivery of lamp. Lovely lamp and a good price. It looks good lit up, but still looks good when unlit because of the lovely colouring on the shade. Lesser quality lamps (like a previous small lamp we had) lack the lovely light almost watercolour feeling of the glass in this lamp. Very pleased with it and efficient delivery
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Answer by moonlightdesign.co.uk
17 Oct 2023
Thank you for your wonderful review! We're delighted to hear that you're enjoying the Sullivan Tiffany Glass Floor Lamp. It's great to know that you're satisfied with both the product and our efficient delivery service.
15 Oct 2023
 Verified review

Excellent Experience!

First time using Moonlight Design and very impressed. Easy to order online, speedy delivery and quality products. Will definitely use again, thank you.
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Answer by moonlightdesign.co.uk
16 Oct 2023
Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with us. We're glad that you found the online ordering process easy, enjoyed the fast delivery, and were satisfied with the quality of our products. We look forward to serving you again in the future. Thank you for choosing Moonlight Design!
13 Oct 2023
 Verified review

Really quick, quality lamp

Really quick. Very well packaged. Exactly as I imagined. Very good quality product. Made my day.
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Answer by moonlightdesign.co.uk
13 Oct 2023
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us, from the quick delivery to the excellent packaging. We're glad that the product matched your expectations and brightened your day (P.S. The lamp looks beautiful!)
12 Oct 2023
 Verified review
Good range of products and excellent support
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Answer by moonlightdesign.co.uk
12 Oct 2023
Thank you for your review! We appreciate your kind words and are delighted to hear that you found our range of products good and our support excellent.