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moonlightdesign.co.ukReviews

: 1,116Excellent

4.87

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certified since: 25/04/2013
updated on: 06/07/2022
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certified since: 25/04/2013
updated on: 06/07/2022
moonlightdesign.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At moonlightdesign.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for moonlightdesign.co.uk

211 verified reviews in the last 12 months

1,116 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I am always apprehensive when buying anything online as you never know what the outcome will be. However, I can honestly say that the Customer Service I experienced with Moonlight Design is one of the best I have ever had. I chose what I wanted, it was delivered within 2 days and the protective packaging meant there was no chance of breakage! Will be looking to purchase more!
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the most relevant critical review


10 months ago 
The tiffany table lamp arrived quickly and was well packed. However the colours of the lamp were very different to the ones in th e online picture. This lamp was bought specifically to match our existing tiffany ceiling lampshade and colours in the Liiberty material on our settees. The colours are not an a slight variation but totally different. Therefore the picture online is very deceptive .
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Reviews for moonlightdesign.co.uk

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(196)
(9)
 Verified review
3 months ago
Excellent customer service .the wall and ceiling lights are stunning , exactly what I was looking for . They went to great lengths to answer my queries. I would definitely use this company again . The speed of delivery was fantastic.
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 Verified review
3 months ago
Rock light - just had the lights put up and we love them. Look great in the day but even better at night
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3 months ago
speed of delivery very careful packaging identical to photograh
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3 months ago
Great choice of designs at competitive prices.
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 Verified review
3 months ago
Very rapid delivery and carefully packed.
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 Verified review
3 months ago
As described and good delivery
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 Verified review
3 months ago
Delivery fast and undamaged.
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3 months ago
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3 months ago
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3 months ago
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3 months ago
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4 months ago
Excellent and incredibly prompt service for 5 garden drive lamps. The only thing that let them down was their courier company (not their fault therefore..) who piled the entire days deliveries on top of the lamps - even though they were sealed with tape marked "FRAGILE"! Thankfully no damage as the lamps were very well packaged with protective material.
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 Verified review
4 months ago
Found the lights I wanted at a competitive price. Kept informed on delivery, lights arrived quickly and when one arrived missing a part, they were super quick in sending out the extra part; it arrived in the post the day after I contacted them. Excellent customer service, would definitely use Moonlight again.
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 Verified review
4 months ago
The lampshades are lovely. Giving 4 stars instead of 5 as one of them had a bit of paint on one of the glass panels that I had to scrape off. But that didn't take long and they look great hanging up. I was very impressed by how quickly they arrived after ordering, and how well-packaged they were.
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4 months ago
Excellent experience. Ordered. They checked if it is physically in stock. Confirmed that it was. Delivered when they said it would be delivered. Excellent packaging. Would definitely order from them again. They would be my first “go to”
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 Verified review
4 months ago
Prompt reply to query regarding a matching wall light. Goods arrived well packaged although delivery delayed a day as courier notified incorrect address (which it wasn't). Well pleased now light is up.
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4 months ago
Website was easy to order from and goods were received really quickly, Not able to rate the product at the moment as not yet installed but was pleased with product.
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4 months ago
Cheapest price I could find online for Collingwood fittings, and I shopped around a bit, arrived next day, top service 10/10
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4 months ago
only details missing were light bulbs could not be changed. Don't really approve of this very wasteful production.
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 Verified review
4 months ago
How quick delivery was and the product I got is stunning better in real
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