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moonlightdesign.co.uk
Reviews:

269 reviews in the last 12 months1,566 total reviews  

4.90
Excellent

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Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
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Reviews for moonlightdesign.co.uk

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8 Aug 2023
 Verified review
Amazing product was really impressed with quality and size ⭐️⭐️⭐️⭐️⭐️
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Answer by moonlightdesign.co.uk
9 Aug 2023
Thank you for leaving such a lovely review! It is great to hear that you are impressed by the quality of the items received.
8 Aug 2023
 Verified review
Excellent customer service, and good product at good price.
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Answer by moonlightdesign.co.uk
8 Aug 2023
Thank you for your positive feedback, we appreciate your kind review! We are very pleased to hear you are happy with the customer service received and price paid!
7 Aug 2023
 Verified review
Super lights, just what we wanted and packaged very well. Quick delivery.
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Answer by moonlightdesign.co.uk
8 Aug 2023
Thank you for leaving such a kind review. We really appreciate your comments about our delivery speed and the light fittings received.
7 Aug 2023
 Verified review
Professional and personal service.
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Answer by moonlightdesign.co.uk
7 Aug 2023
Thank you for taking the time to leave a lovely review! We are pleased to hear that you experienced a personal and professional service that we aim to provide.
7 Aug 2023
 Verified review
Very competitive prices and super quick delivery- I don’t know how you can improve on that?
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Answer by moonlightdesign.co.uk
7 Aug 2023
Thank you for taking the time to leave a review! What fantastic feedback, we are so pleased to hear that you are happy with our service.
6 Aug 2023
 Verified review
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Answer by moonlightdesign.co.uk
7 Aug 2023
Thank you for taking the time to leave us a 5-star rating!
5 Aug 2023
 Verified review
Fantastic service, really helpful, very fast delivery.
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Answer by moonlightdesign.co.uk
7 Aug 2023
Thank you for leaving us this lovely review. We are pleased to hear that you experienced helpful and prompt service from our team!
5 Aug 2023
 Verified review
Fast delivery and excellent service
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Answer by moonlightdesign.co.uk
7 Aug 2023
Thank you for taking the time to leave such fantastic feedback! We are pleased that you experienced the excellent and quick service we strive to provide.
3 Aug 2023
 Verified review

The Moonlight design web site is great.

The Moonlight design web site is available to view, quote and purchase from whenever needed, this is such a useful tool when trying to specify or quote lighting especially if out of hours. Deliveries are always very fast
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Answer by moonlightdesign.co.uk
4 Aug 2023
Thank you for your great comments and feedback. We are really pleased our service meets your trade needs.
1 Aug 2023
 Verified review
Best price I found online by a long shot. And delivered just as quick. Nothing better maybe a DHP delivery as they tell you roughly what time they delivering. But really pleased thanks
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Answer by moonlightdesign.co.uk
1 Aug 2023
Thank you for taking the time to leave a review! we are so pleased you are happy with our service and delivery lead time.
1 Aug 2023
 Verified review
Very fast delivery and quality product
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Answer by moonlightdesign.co.uk
11 Aug 2023
We're delighted to hear that the delivery was quick and you received a quality product. Thank you!
30 Jul 2023
 Verified review
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Answer by moonlightdesign.co.uk
31 Jul 2023
Thank you for taking the time to leave us a 5-star rating!
27 Jul 2023
 Verified review
Great service from Beth and lights were supplied on time. Good value for money.
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Answer by moonlightdesign.co.uk
27 Jul 2023
Thank you very much for leaving such a kind review! We are glad that Beth was able to assist you and that the fittings purchased lived up to expectations.
20 Jul 2023
 Verified review
Great service from start to finish. Great light fitting.
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Answer by moonlightdesign.co.uk
20 Jul 2023
Thank you for taking the time to leave a review! The fitting looks beautiful and we are so pleased you are happy with our service and product.
DM
D M.
PETERBOROUGH
13 Jul 2023
 Verified review
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Answer by moonlightdesign.co.uk
13 Jul 2023
Thank you for taking the time to rate your purchase. We'd love to know how we could have improved your experience, so we have emailed you for further feedback.
8 Jul 2023
 Verified review

Glass lamp base looks great

The glass lamp base arrived promptly and safely being very well packed, looks lovely. Happy customer, would definitely this site again.
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Answer by moonlightdesign.co.uk
10 Jul 2023
We're thrilled to hear that you're satisfied with your purchase! Thank you for your positive feedback and the lovely photo!
8 Jul 2023
 Verified review
very easy to order and fast delivery
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Answer by moonlightdesign.co.uk
10 Jul 2023
We're delighted to hear that your ordering experience was smooth and the delivery was quick. Thank you!
8 Jul 2023
 Verified review

Great service and reasonable prices

Quick delivery and product as described, would recommend and use them again.
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Answer by moonlightdesign.co.uk
10 Jul 2023
We appreciate your kind review. Thank you for your positive feedback and we look forward to serving you again.
7 Jul 2023
 Verified review
Great customer service. I called to check delivery lead times as moving house but didn’t need to worry as it arrived next day. Unfortunately one of the glass pendants were broken in transit. I sent a photo and they sent a replacement out the next day. I can’t fault them. Very friendly and professional (and loads cheaper for the exact same lights as in JL).
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Answer by moonlightdesign.co.uk
10 Jul 2023
Thank you for your kind words! We're glad we could provide excellent service and promptly resolve the issue.
6 Jul 2023
 Verified review
Service was amazing so quick and efficient. Loved my purchase, products are very high quality. Very pleased with my experience with this company
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Answer by moonlightdesign.co.uk
6 Jul 2023
Thank you for taking the time to leave such lovely feedback. It is fantastic to hear that you are happy with the level of service received and the products purchased!