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moonlightdesign.co.uk
Reviews:

272 reviews in the last 12 months1,569 total reviews  

4.89
Excellent

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Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
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Reviews for moonlightdesign.co.uk

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11 Jan 2024
 Verified review
Ordered two lamps on pre-order. Came early. Thanks
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Answer by moonlightdesign.co.uk
11 Jan 2024
Thank you for your positive feedback! We're delighted to hear that your pre-ordered lamps arrived ahead of schedule!
10 Jan 2024
 Verified review
Beautiful product, great price and fast delivery.
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Answer by moonlightdesign.co.uk
11 Jan 2024
Thank you for your kind words! We're thrilled to hear that you are pleased with our product, price and delivery!
7 Jan 2024
 Verified review

Great service

Great product, price and delivery. Very happy.
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Answer by moonlightdesign.co.uk
9 Jan 2024
Thank you for your review! We're thrilled to hear that you had a great experience with our service, product, price, and delivery.
5 Jan 2024
 Verified review
Great product, arrived quickly and well wrapped.
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Answer by moonlightdesign.co.uk
5 Jan 2024
Thank you for your review! We're delighted to hear that you found the product great, and it arrived quickly.
18 Jan 2024
 Verified review
Wonderful To improve stop sending this trash!!
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Answer by moonlightdesign.co.uk
26 Jan 2024
Thank you for your feedback. We're sorry to hear you're receiving unwanted communications. Your satisfaction is important to us, and we'll make sure to address this issue promptly.
12 Jan 2024
 Verified review
Beautiful thing and fantastic customer care.
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Answer by moonlightdesign.co.uk
26 Jan 2024
Thank you for your kind words! We appreciate your positive feedback on our customer care.
11 Jan 2024
 Verified review
Great price, good product and fast delivery.
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Answer by moonlightdesign.co.uk
11 Jan 2024
We're delighted to hear you had such a positive experience! Thank you for choosing us.
24 Jan 2024
 Verified review

Quick turn around

Very speedy distribution and decent price
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Answer by moonlightdesign.co.uk
26 Jan 2024
Thanks for your review! We're glad you enjoyed our quick service and found our prices reasonable.
3 Jan 2024
 Verified review

Great Service

Great service. Great product. Thank you.
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Answer by moonlightdesign.co.uk
5 Jan 2024
Thank you for your review! We're pleased to hear that you received great service and are happy with the product.
3 Jan 2024
 Verified review

Excellent service

Great price and fast, tracked delivery
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Answer by moonlightdesign.co.uk
5 Jan 2024
Thank you for your review! We're pleased to hear that you received excellent service, and experienced fast delivery.
20 Jan 2024
 Verified review
Arrived on time in a great condition
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Answer by moonlightdesign.co.uk
26 Jan 2024
Thank you for sharing your experience! We're delighted to hear your order arrived on time and in great condition.
6 Jan 2024
 Verified review
Quick delivery best price great item
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Answer by moonlightdesign.co.uk
9 Jan 2024
Thank you for your review! We're delighted to hear that you received quick delivery, found the best price, and are happy with the item.
LP
Lorr P.
Launceston
21 Jan 2024
 Verified review
Speedy delivery and lovely product
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Answer by moonlightdesign.co.uk
26 Jan 2024
Thanks for your review! We're thrilled you received your order quickly and that you love the product.
8 Jan 2024
 Verified review
Very quick and fuss free delivery
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Answer by moonlightdesign.co.uk
9 Jan 2024
Thank you for your review! We're pleased to hear that you experienced very quick and fuss-free delivery.
5 Jan 2024
 Verified review
Great quick service!
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Answer by moonlightdesign.co.uk
5 Jan 2024
Thank you for your review! We're glad to hear that you had a great and quick service experience.
14 Jan 2024
 Verified review
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Answer by moonlightdesign.co.uk
26 Jan 2024
Thank you for taking the time to leave us a 5* rating!
10 Jan 2024
 Verified review
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Answer by moonlightdesign.co.uk
11 Jan 2024
Thank you for taking the time to leave us a 5* rating!
10 Jan 2024
 Verified review
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Answer by moonlightdesign.co.uk
10 Jan 2024
Thank you for taking the time to leave us a 4* rating! We'd love to know how we can improve to provide you with the full 5* next time!
3 Jan 2024
 Verified review
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Answer by moonlightdesign.co.uk
3 Jan 2024
Thank you for taking the time to leave us a 5* rating!
30 Dec 2023
 Verified review
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Answer by moonlightdesign.co.uk
3 Jan 2024
Thank you for taking the time to leave us a 5* rating!