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moonlightdesign.co.uk
Reviews:

310 reviews in the last 12 months1,613 total reviews  

4.90
Excellent

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moonlightdesign.co.uk fulfils all Trusted Shops quality criteria, including
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Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
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Reviews for moonlightdesign.co.uk

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13 days ago
 Verified review
Clear web site and speedy delivery , already used again
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Answer by moonlightdesign.co.uk
8 days ago
Thank you for your kind words! We're thrilled to hear that you found our website user-friendly and that your order arrived promptly. Your satisfaction means a lot to us, and we're glad to have earned your repeat business.
2 days ago
 Verified review
Ordered one day, and arrived the next. Great service
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2 days ago
 Verified review
Good price exceptionally fast delivery very pleased.
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30 Mar 2024
 Verified review
I have never known such quick service in my life
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Answer by moonlightdesign.co.uk
2 Apr 2024
We're honoured to hear that you were impressed by our service speed! It makes our day to know we exceeded your expectations.
31 Mar 2024
 Verified review

Excellent company to deal with

Excellent product at a very reasonable price
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Answer by moonlightdesign.co.uk
2 Apr 2024
Thank you for the fantastic review! We're thrilled you found our product both excellent and affordable.
1 Apr 2024
 Verified review

Fist class and swift service throughout.

First class and swift service throughout.
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Answer by moonlightdesign.co.uk
2 Apr 2024
We're delighted to hear about your first-class experience! Swift service is what we aim for – thank you for choosing Moonlight Design.
25 Mar 2024
 Verified review
Quick delivery and great quality product.
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Answer by moonlightdesign.co.uk
26 Mar 2024
Thank you for your fantastic review. We are so pleased to hear that you were happy with the quality of the product and speed of delivery.
AS
A S.
Staffordshire
2 days ago
 Verified review
Super fast delivery! Unbeatable price .
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11 days ago
 Verified review
Great price and super fast delivery!
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Answer by moonlightdesign.co.uk
8 days ago
Thank you for your review! We're delighted to hear that you were pleased with both the price and the delivery speed of your order.
1 Apr 2024
 Verified review

Delivery not great didn’t deliver to door left package other side of side gate

Delivery not great didn’t deliver
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Answer by moonlightdesign.co.uk
2 Apr 2024
Thank you for your honest feedback. We sincerely apologise that your delivery wasn't ideal and the package wasn't left at your door. We'll be sure to address this with the delivery partners to ensure future deliveries meet your expectations.
22 Mar 2024
 Verified review
Arrived the next day .well packed
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20 Mar 2024
 Verified review
First class, prompt service!
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Answer by moonlightdesign.co.uk
22 Mar 2024
Thank you for your fantastic review. It is great to hear that you received first class customer service.
30 Mar 2024
 Verified review
Good quality light
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Answer by moonlightdesign.co.uk
2 Apr 2024
We appreciate your review! We take pride in offering high-quality lighting.
27 Mar 2024
 Verified review
Always on time
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Answer by moonlightdesign.co.uk
28 Mar 2024
Thank you for your feedback! We're delighted to hear that our commitment to quick delivery has met your expectations.
23 hours ago
 Verified review
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4 days ago
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4 days ago
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5 days ago
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Answer by moonlightdesign.co.uk
5 days ago
Thank you for taking the time to leave a 5* rating!
5 days ago
 Verified review
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Answer by moonlightdesign.co.uk
5 days ago
Thank you for taking the time to leave a 5* rating!
5 days ago
 Verified review
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Answer by moonlightdesign.co.uk
5 days ago
Thank you for taking the time to leave a 5* rating!