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moonlightdesign.co.uk
Reviews:

269 reviews in the last 12 months1,566 total reviews  

4.90
Excellent

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Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
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Reviews for moonlightdesign.co.uk

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9 Oct 2023
 Verified review
Used the a number of times , very efficient
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Answer by moonlightdesign.co.uk
9 Oct 2023
Thank you for your fantastic review and continued support! We appreciate your trust in our services and are delighted to hear that you find us efficient.
20 May 2023
 Verified review
Great product, quick delivery and best price
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Answer by moonlightdesign.co.uk
23 May 2023
Thank you for your kind feedback! It's great to hear that you were happy with the delivery and price.
28 Oct 2023
 Verified review
Excellent communication and fast delivery
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Answer by moonlightdesign.co.uk
30 Oct 2023
Thank you for your review! We're delighted to hear that you appreciated our excellent communication and the fast delivery service.
13 Jun 2023
 Verified review
Great customer service. Speedy delivery.
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Answer by moonlightdesign.co.uk
13 Jun 2023
Thank you for your positive feedback! We're pleased to hear that your order was promptly dispatched and delivered to you.
28 Mar 2023
 Verified review
Good product knowledge and very helpful.
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1 Aug 2023
 Verified review
Very fast delivery and quality product
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Answer by moonlightdesign.co.uk
11 Aug 2023
We're delighted to hear that the delivery was quick and you received a quality product. Thank you!
21 Oct 2023
 Verified review
quick delivery, article as described
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Answer by moonlightdesign.co.uk
22 Oct 2023
Thank you for your great review! We're pleased to hear that the item you ordered matched the online description and that you experienced a quick and efficient delivery.
2 Sept 2023
 Verified review
Rapid delivery of an amazing product!
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Answer by moonlightdesign.co.uk
4 Sept 2023
Thank you for taking the time to leave this lovely review. We are so pleased to hear you received the delivery quickly and that you are delighted with the light fitting!
16 May 2023
 Verified review
First class service prompt delivery
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Answer by moonlightdesign.co.uk
16 May 2023
Thank you for your lovely review. I am pleased to hear that you received first-class service!
4 Sept 2023
 Verified review
Competitive price and quick delivery
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Answer by moonlightdesign.co.uk
6 Sept 2023
Thank you for your review! We're glad you found our prices competitive, and we take pride in our quick service.
16 Aug 2023
 Verified review
Speedy delivery and excellent price!
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Answer by moonlightdesign.co.uk
16 Aug 2023
Thank you for your lovely feedback! It's great to hear that you were happy with the delivery speed and price paid.
8 Jul 2023
 Verified review
very easy to order and fast delivery
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Answer by moonlightdesign.co.uk
10 Jul 2023
We're delighted to hear that your ordering experience was smooth and the delivery was quick. Thank you!
5 Aug 2023
 Verified review
Fast delivery and excellent service
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Answer by moonlightdesign.co.uk
7 Aug 2023
Thank you for taking the time to leave such fantastic feedback! We are pleased that you experienced the excellent and quick service we strive to provide.
2 Oct 2023
 Verified review
Very helpful. Quick free delivery.
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Answer by moonlightdesign.co.uk
3 Oct 2023
Thank you for your review! We're glad to hear that you found our service very helpful and enjoyed the quick, free delivery. If you ever need assistance in the future, please don't hesitate to reach out.
7 Aug 2023
 Verified review
Professional and personal service.
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Answer by moonlightdesign.co.uk
7 Aug 2023
Thank you for taking the time to leave a lovely review! We are pleased to hear that you experienced a personal and professional service that we aim to provide.
15 Apr 2023
 Verified review
Beautiful lamp and fast delivery!
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27 Oct 2023
 Verified review
Excellent service, fast delivery
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Answer by moonlightdesign.co.uk
27 Oct 2023
Thank you for your review! We're thrilled to hear that you had an excellent experience with our service and fast delivery.
17 Oct 2023
 Verified review
Extremely helpful. Fast delivery.
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Answer by moonlightdesign.co.uk
17 Oct 2023
Thank you for your review! We're pleased to hear that you found our service extremely helpful and experienced a fast delivery.
24 Nov 2023
 Verified review
Exactly what it says on the tin
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Answer by moonlightdesign.co.uk
24 Nov 2023
Thank you for your review! We're glad to hear that our product and services lived up to expectations.
8 Nov 2023
 Verified review

Happy

Easy to order and quick delivery
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Answer by moonlightdesign.co.uk
9 Nov 2023
Thank you for your review! We're happy to hear that you had a positive experience with the ordering process and quick delivery.