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moonlightdesign.co.uk
Reviews:

311 reviews in the last 12 months1,616 total reviews  

4.90
Excellent

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Top positive review

26 Feb 2024
 Verified review
One of the lamp fittings is too small for a living room and because I couldn’t tell from the pictures, I bought & fitted it as it’s ok , just not how I saw it fitting . However if you had shown more pictures of the lamp on different settings, in various rooms, I would have had a better idea of what I was buying. After all internet shopping is done with info presented by the seller. The seller should take precautions to ensure the product is well understood on their pages to minimise returns.

Top negative review

14 Aug 2023
 Verified review
I was awaiting thrbexpected delivery estimates tomrbof arrival as stated in the confirmation email. No time or day of delivery was sent, and it was just dumped in my front garden, there was no attempt at even knocking on the door or ringing the door bell have a clear sign on the door for deliveries, two bells, one live video and my phone number, and there was a person in the house, luckily who saw him dump n run, so could bring it in, as it was raining, the 12 bulbs were just left on top, box not even closed. The item itself I'd beautiful, but thr delivery meant it could have easily been stolen from my door step, as I was away that week, but luckily I had my mum popping in that day. Product great, delivery service awful.
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Reviews for moonlightdesign.co.uk

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7 Jan 2024
 Verified review
Service was excellent, I had ordered incorrectly and they sorted a replacement quickly and efficiently!!!!
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Answer by moonlightdesign.co.uk
9 Jan 2024
Thank you for your review! We're pleased to hear that you experienced excellent service and that we could quickly and efficiently resolve the issue with the replacement.
10 Jan 2024
 Verified review

Good service

Delivered in 2 parts, but no issues at all, good products and fast delivery
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Answer by moonlightdesign.co.uk
10 Jan 2024
Thank you for your feedback! We're pleased to hear that you had a positive experience with our service.
16 Jan 2024
 Verified review
Amazing service.. super fast delivery… absolutely thrilled with the light
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Answer by moonlightdesign.co.uk
26 Jan 2024
We're delighted to hear your positive feedback! Thank you for appreciating our service and speedy delivery. We're thrilled that you're pleased with your new light.
10 Jan 2024
 Verified review
The lamp was bigger thank I thought buts it beautifully. Good service
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Answer by moonlightdesign.co.uk
10 Jan 2024
Thank you for your review! Providing good service is important to us, and we appreciate your positive feedback.
16 Jan 2024
 Verified review
good comms. Arrived when they said it would. Best price found too
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Answer by moonlightdesign.co.uk
26 Jan 2024
Thank you for your positive review! We're thrilled to hear that you found our communication effective and that your order arrived as expected. We're committed to providing the best prices and service to our customers.
9 Jan 2024
 Verified review
Faulty item and sorted it straight away! Excellent service!
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Answer by moonlightdesign.co.uk
9 Jan 2024
Thank you for your review! We're sorry to hear about the faulty item, but we're pleased we could address the issue promptly and to your satisfaction.
15 Jan 2024
 Verified review
Excellent price and service. Lights really good quality
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Answer by moonlightdesign.co.uk
26 Jan 2024
We appreciate your positive feedback! Delighted to hear you found our prices and service excellent. It's great to know you're satisfied with the quality of the lights.
24 Dec 2023
 Verified review
Arrived earlier than anticipated and in good condition.
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Answer by moonlightdesign.co.uk
3 Jan 2024
Thank you for your kind review! Fantastic to hear! We're pleased your order arrived early and in good condition.
11 Jan 2024
 Verified review
Ordered two lamps on pre-order. Came early. Thanks
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Answer by moonlightdesign.co.uk
11 Jan 2024
Thank you for your positive feedback! We're delighted to hear that your pre-ordered lamps arrived ahead of schedule!
26 Dec 2023
 Verified review
Site was easy to read and delivery quick . Perfect
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Answer by moonlightdesign.co.uk
3 Jan 2024
Thank you for the positive feedback! We're delighted to hear that our site was user-friendly and the delivery was quick.
10 Jan 2024
 Verified review
Beautiful product, great price and fast delivery.
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Answer by moonlightdesign.co.uk
11 Jan 2024
Thank you for your kind words! We're thrilled to hear that you are pleased with our product, price and delivery!
7 Jan 2024
 Verified review

Great service

Great product, price and delivery. Very happy.
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Answer by moonlightdesign.co.uk
9 Jan 2024
Thank you for your review! We're thrilled to hear that you had a great experience with our service, product, price, and delivery.
5 Jan 2024
 Verified review
Great product, arrived quickly and well wrapped.
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Answer by moonlightdesign.co.uk
5 Jan 2024
Thank you for your review! We're delighted to hear that you found the product great, and it arrived quickly.
18 Jan 2024
 Verified review
Wonderful To improve stop sending this trash!!
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Answer by moonlightdesign.co.uk
26 Jan 2024
Thank you for your feedback. We're sorry to hear you're receiving unwanted communications. Your satisfaction is important to us, and we'll make sure to address this issue promptly.
12 Jan 2024
 Verified review
Beautiful thing and fantastic customer care.
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Answer by moonlightdesign.co.uk
26 Jan 2024
Thank you for your kind words! We appreciate your positive feedback on our customer care.
11 Jan 2024
 Verified review
Great price, good product and fast delivery.
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Answer by moonlightdesign.co.uk
11 Jan 2024
We're delighted to hear you had such a positive experience! Thank you for choosing us.
22 Dec 2023
 Verified review
Ordered one day delivery the next Top marks
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Answer by moonlightdesign.co.uk
3 Jan 2024
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our delivery service.
3 Jan 2024
 Verified review

Great Service

Great service. Great product. Thank you.
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Answer by moonlightdesign.co.uk
5 Jan 2024
Thank you for your review! We're pleased to hear that you received great service and are happy with the product.
3 Jan 2024
 Verified review

Excellent service

Great price and fast, tracked delivery
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Answer by moonlightdesign.co.uk
5 Jan 2024
Thank you for your review! We're pleased to hear that you received excellent service, and experienced fast delivery.
6 Jan 2024
 Verified review
Quick delivery best price great item
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Answer by moonlightdesign.co.uk
9 Jan 2024
Thank you for your review! We're delighted to hear that you received quick delivery, found the best price, and are happy with the item.